My husband needed a new PCP and this practice was recommended to him. I cannot understand why. His…read moredoctor couldn't seem less interested in him. The office practices are TERRIBLE. In order to keep my insurance, my husband must have a physical, have several tests, and have the physician complete a form by a certain date every year. The staff never heard of such a thing - and I work for one of the largest employers in the region which is 10 minutes down the road from their Mystic office. Furthermore: (1) You cannot call and speak with any staff - you must leave "a non urgent voice mail." Then the same person calls you back. (2) They refused to give my husband his blood test results. They told him (after he left several "non-urgent voice mails") that he must schedule another visit and take more time off from work just for that purpose. (3) They are refusing to fax the blood test results to the medical office where I work so that I can keep our insurance. (4) My husband called and left another "non-urgent voice mail" and the reply was "YOU HAVE NEVER BEEN A PATIENT IN THIS OFFICE, WE HAVE NO RECORD OF YOU BEING HERE." (5) Everyone my husband has had interaction with seemed disinterested, confused about insurance practices, and the need to submit biometrics forms so that patients can keep their employee health insurance. Save yourself the hassle, time and expense - go elsewhere for primary care.

My husband choose this medical group as his new Primary doctor. He was assigned a nurse…read morepractitioner. He was having back pain and it was getting worst; he had the worst time getting someone to call him back whenever he was in desperate need. He is patient and tends to wait until someone calls him back giving people the benefit of the doubt. When he has not gotten a response, he has gone to the facility only to be promised that someone would call him back but no called even after an MRI for extreme pain. After another incident this week, he checked into an emergency room for extreme pain and was told to see his primary after a few days. After numerous calls and walk in to Hartford Healthcare in Mystic; he was told no one could help him, that his APRN was on her day off. He asked for another doctor and they told him they would prefer he wait for his nurse practitioner!!!! They told him to go back to the emergency room if he was still in pain -SERIOUS??? Time to find a new doctor.

It was an absolute pleasure to work with Tom & April. They were incredibly personable, extremely…read morethorough and went above and beyond when it came to explaining not only how the systems of the home worked (well, septic, heating system, water system ect) how to maintenance them, how to maximize the longevity of your systems and gave us some pretty awesome and honest recommendations on where we can order supplies and get maintenance done. Tom and April are in the business to make the inspection process of buying or selling a home a breeze. We ran into some issues with the septic and Tom was able to get on the phone and make accommodations for us to get the process started to have someone come out and take a look. I have never worked with someone so thorough. Tom and April aren't here to make an extra buck or profit. They are just genuine people who genuinely love the business they're in and want to see people do well. They are extremely kind hearted people. I'm so thankful and grateful to have had such an amazing duo come out and be a part of our home buying process. I would recommend Sound home 100 times over. I wish I met them sooner. Just to add, I did find Tom and April's buisness on a Google search.. I called multiple inspectors and Tom's buisness was the only one who practically inspected everything at an honest affordable rate; cutting the middle man and saving us money. Not to mention the turn around to receive the reports was super quick..if you're on a time crunch they will try their best to make it happen. If you needed a sign this is it! Please book them. You will regret not going with this company.

Tom and April were very thorough in their inspection, and Tom took the time to explain how certain…read morehome systems work--like the boiler and the oil tank (ones that we don't have where we're moving from). We appreciated that the report included videos of certain items explaining why they needed to be fixed. Tom also offered to come back out for free once we're moved in, in order to help us learn how to take care of the systems we're not as familiar with. My only feedback for Tom would be to be mindful of addressing both homeowners equally. Once my husband joined by phone, most of the discussion was directed to him rather than to both of us. Since I was the one who scheduled the inspection and we share home responsibilities, it would be helpful if information were presented to both parties equally. In terms of the inspection report itself, all of the information was clearly presented and covered all the things mentioned while I was present, plus a few minor things (maintenance issues, not major defects) that we didn't discuss at the time. Other inspection reports we've had in the past included severity (e.g., major defect, minor defect, maintenance issue), which was nice--but I'm not sure if that's standard or not. Overall, I'd definitely recommend Sound Home Inspections and specifically Tom & April.

Ralph was thorough and encouraged me to be present for the inspection and ask questions. His report…read morewas detailed yet easy to understand. I highly recommend Ralph.

It was a pleasure working with Ralph during my home purchase process and his report was…read morecomprehensive and easy to read.

John came yesterday with his helper and removed my underground tank. They were great! It was a…read moretough spot on a hill with a stone wall my husband built just in front of the tank. There was a lot of brush growth over & around the area. He removed the brush pushing it aside & got to the tank. I was amazed at how he moved his machine around. Plus, he was able to remove the tank with no damage to the stone wall! Cleanup went equally well. I would highly recommend him to anyone. Professional, timely & excellent!!

From the owner: We are a Full Service Oil Tank Removal Company that specializes in taking care of our customers. We…read moreprovide professional Tank Removal and Replacement Services covering all of Connecticut. We take pride in our work and follow all permit, code and compliance regulations to make sure the job is planned and performed right the first time! You are making the right choice with ‘Tanks Be Gone’.

Mr. Meza was very helpful and responded promptly to my request for an inspection. He is a qualified…read moreprofessional and answered my questions with precision. He is very knowledgeable in the field of asbestos and lead. I was able to get an appointment for services in a short time and the reporting was very complete and concise. I highly recommend Earth Environmental and Mr. Meza.

Mr. Meza is very knowledgeable. He explained processes well, described options and made practical…read morerecommendations. He was thorough and timely. His office staff was also very friendly, organized, and responsive. I highly recommend him and his firm.

By far the worse inspection company. Steve has no sense of integrity or ownership on his lack of…read moredetail. No sense of pride in his work due to his incompetence. He is not a thorough with his inspection. All kinds of things he missed with his inspection. The biggest thing he missed is that the tank that was installed outside is an inside tank. There's a label that clearly states it's an inside tank. Turns out that it is all kinds of violations. His recommendation was to repaint the tank. It took over a month a half to get anyone from his office to call back. I filled a claim with his insurance company and they are equally unprofessional and incompetent. They have a disclaimer that their inspection is only valid for a year. True, if someone else wants to buy the property, it's been "inspected" within a year. They are full of excuses and apologizes. That is used as a cop out excuse and they say some bs how it's my responsibility to ensure things are done correctly. I'm not an inspector so why is it my responsibility to ensure the inspection company does their job. Their insurance company offered me a refund for how much they charged to do their garbage inspection. They then offered me not even 20% of the cost to fix his incompetency. They also say that I have delete or remove all negative reviews so they only show positive reviews. I did not accept such bs offer and let them keep scamming other people. Do not recommend Pilar to post to anyone. Please stay away from them As a result, I need to replace the tank to an outside tank. It has to be moved further away from the door and a concrete slab needs to be put down. No oil company will do the job unless I am a customer. My oil company is charging me $5,800 to fix it. Pilar to post insurance company offered $1,150. Not even half of the cost and they want all negative comments removed. It makes sense that the 5 star reviews are 5, 3 years old. Clearly they are not a consistent 5 star rating. I refuse to be bribed with their low ball offer. As if they're doing me a favor to pay for their incompetence. No thank you.

I could not be more impressed with Pillar to Post. From start to finish they were extremely…read moreprofessional and thorough. They were also very flexible with scheduling. I will definitely use their services again in the future.

Erick and his crew did a fantastic job removing asbestos from some old heating pipes in our 100+…read moreyear old home. He was very thorough in his initial assessment, reasonably priced and got us on the schedule very quickly. We couldn't be happier with the results and would hire his company again in a heartbeat.

From the owner: Our asbestos abatement services focus on the safe and thorough removal of asbestos-containing…read morematerials from your property, ensuring a healthier indoor environment. Count on our experienced team to identify, assess, and provide a comprehensive action plan for the removal of asbestos, creating a safer space for you and your family.