I went here specifically looking to see a doctor who told me to come to this practice. When I…read moreasked for him I immediately felt uncomfortable. They had a lot of questions like why did I want to see him and how did I hear about him. When I get into one of the Examination rooms, the nurse is about to take my BP and weight and all of that but I explained to her that I just needed to be seen by that doctor and that I really didn't have anything wrong with me. She left the room and as soon as she closed the door I could almost hear them talking about me, word for word. The walls were like a cardboard box. I could hear everything. There were at least 3 people in the conversation and I know I passed about 3 examination rooms. Everyone in there could hear my issue too. Apparently that particular doctor had some sort of legal problems and I had no idea about it. But they made me feel like I was an accomplice or something. Bad vibes all around! Another incident happened with my son and hubby. My son had missed school because of a sickness and the doctor made an off color comment something to the effect of - well at least he isn't at school and there's a school shooting. Mind you that this happened right after Newtown, CT. Never again for this place for me.

Large sign outside center says X Ray, however after the full registration, paying co pay, no sign…read morestating otherwise in waiting room, turns out if you need an x ray they send you to Westerly Hospital. They only have an xray tech sporadically,,, All good Urgent Care Centers are UCOA ( Urgent Care of America)certified which means that if they advertise x ray they MUST have a registered X ray Tech on during all open hours. I would stay away from any who aren't certified. Heads up for those who don't know. Providers may have been great but they don't offer the services they advertise . Waiting room was untidy, and anything but pleasant,

Let me preface this review by noting that I've been blessed with great health, so my experience in…read moredealing with physicians and doctors offices has been pretty limited - but I just can't think of any way that my experience with Dr. Cameron and his staff could have gone any better. Dr. Cameron came very highly recommended to me by Dr. Andreozzi, another well-respected and highly-esteemed ENT doctor in Rhode Island. I had a rare condition in my throat that required surgery, and I was told by Dr. Andreozzi that Dr. Cameron was one of the few surgeons in Rhode Island (if not the only one in the state?) who could perform the surgery endocsopically - without any external incision - which of course would be way less invasive and yield a much quicker recovery time, and much better success rate, than the traditional incision method. Sold!! His staff arranged for me to get an appointment to see him much quicker than I would have expected, and everyone who I dealt with over the phone was warm, friendly, and courteous. When I arrived to see him, I was really impressed with the overall tone of the office. I got the feeling from all of the admin staff that I dealt with that they were genuinely happy where they were (and it wasn't even Friday!) and that they were happy to be helping people. In my opinion, that morale is pretty remarkable - it's something I'm just not accustomed to! I was seen right on time and Dr. Cameron took his time to fully listen to my concerns, and he explained everything in great detail, complete with a very impressive freehand drawing (good to see a steady hand first hand!). He even offered to show me some photos of the procedure but I opted out for obvious reasons. His sense of humor greatly helped to calm my nerves and I was able to get an appointment for the surgery within about a week after visiting him - I had anticipated it would have been weeks if not months for this to happen! The courtesy, warmth and professionalism of the staff that I dealt with continued into the pre-op as well as day of operation. Lisa thoroughly guided me step by step through the whole process at the pre-op and did an AMAZING job of calming my nerves. Post op, I called the office with a couple of questions, and Dr. Cameron personally returned my call within the hour and didn't rush me through the conversation. I'm writing this review not even three full days after the operation, with a delicious pulled pork, pickle and avocado sandwich staring me in the face. No more mushed food! I just can't believe how quickly the recovery process has been! I would recommend Dr. Cameron and his staff at ENT Associates of Westerly to anyone with ear, nose or throat needs. Plus, Westerly is a great little town to visit - I'll certainly be back to the area to do some beaching and shopping!

I have been a patient of Dr. Lisa's for 7 years. I am comfortable calling her Dr. Lisa. She is…read morethe most compassionate Suboxone provider I have ever had. She takes most insurance plans so most people only pay their co-pay at the visit. I have called her after hours and she immediately responds. I don't know many other docs that do that. She never uses language like junkie, bad urine, etc. She is completely in tune with her patients who all love her. The review by Rebecca J. is totally off the mark. The office is always clean, our appt's are always on time. I have been there when an unruly patient demands to be seen without payment. This is so disrespectful for Dr. Lisa. Do you go to Walmart and not pay? Do you go to the gas station and not pay? No. So if you don't pay what you owe and then turn around and call Dr. Lisa a glorified drug dealer you are so so wrong and I hope Dr. Noyes-Duguay sees this, as I will tell her, and I hope she sues Rebecca J. In addition, I know Rebecca J. personally and when anything does not go in her favor, she lashes out. Trying to hurt a doctor who has helped so many is unconscionable.

DR A is great and always willing to listen and make suggestions. I think he truly cares about his…read morepatients well being.

Dr. Andreozzi is a very kind Doctor. His office staff tends to be a bit abrupt, possibly,…read moreoverwhelmed and understaffed. I would take that into consideration when choosing him as your primary.

Dr. Lavigne helped me get through a real rough condition called IBS. He specializes in…read moregastrointestinal disorders. I struggled with this when I was 24 six years ago. I guess I got nervous about graduating college and it just really affected my body. Dr. Lavigne has a great personality, he has a dry sense of humor, which some have complained about, but I got along with him nicely. He is very professional, and it was nice to know that he cared about the problems and difficulty I was having at the time. His office also called a few times to make sure I was doing ok with my medication. I would recommend him to anyone who is looking for a doctor who specializes in this area.

It was easy to schedule an appointment. He took his time to listen carefully to my concerns and…read moreexplained the testing and results thoroughly. I feel very confident in the quality of care that he gave. He has been my doctor for many years and I trust him. I would highly recommend him

My mom just died in hospital hospice at Westerly Hospital. It was a horrible, horrible experience…read more I will lead with the worst part. I spent the last 72 hours straight with my mom, on a chair next to her bed (I was with her before that as well, but was especially careful to stay with her towards the end). On the morning of her passing I saw that she had stopped breathing. I knew not to say anything since I have seen that hospitals want to hustle people out as fast as possible at that point. They do not care that there are studies showing that heart stoppage and brain stoppage are not the same at all. It can take days for brain cells to die. People who went into cardiac arrest and who were revived have had memories of the experience that lasted up to two hours after their heart stoppage. So, after forty minutes, a nurse came in and checked her. She looked at me, and I nodded. About fifteen minutes later the doctor came in; a woman in her 60s. She checked my mother's heart rate at turned to me and said "Your mother is dead." I said to her, "Can we step outside the room and talk about this." She replied that there was no need to because my mother was dead. She said this LOUDLY. I told her that it was my preference, and also that there was a lot of data that people's brains still worked for a period after their heart stopped. She said NO, YOUR MOTHER IS DEAD. THERE ARE ONLY TWO PEOPLE IN THE ROOM NOW, YOU AND ME, BECAUSE YOUR MOTHER IS DEAD." I handed her my smart phone and showed her the 2023 NYU Langone study on the persistence of brain function (and memory of brain function, after the person was revived) after heart death. She looked at it and said "I don't care about that, that is not how I practice medicine, that is not our system, YOUR MOTHER IS DEAD." She was very angry, and very loud. She then left the room and I followed her out and continued the discussion with her in front of the staff at the nursing station. I pointed out that her view of medical reality was not even relevant; I was the daughter and I had made a request concerning talking in front of my mother and she did not honor it. She then left and another doctor showed up. He was familiar with the Langone study. He still didn't think it meant that my mother needed more time in the room. I pointed out that the whole point of knowing about such studies is that they can be taken into account even before standard practice has changed. In any case, I managed to keep my mom's body in the room in the company of loving friends and relatives for the next four hours, and she did not have to hear some terrible person repeating loudly that she was dead while her brain was still functioning. I have to wonder why that doctor was so committed to discussing my mom's death in front of her, even after I had repeatedly asked her not to. Why it mattered so much to her that heart death equalled brain death, and why it angered her so much to have this questioned. The day before my mother died, I stepped out of the room and told the nurse who was administering my mother's meds that I was hoping to have the morphine given as needed rather than on a schedule, because it was drugging her out and keeping her from the possibility of recognizing friends and relatives. The nurse replied that that was the "doctor's order." I told her that that meant that I would like to talk with the doctor about it. She was affronted and said to me "I'm trying to work with you," and headed off. A major point of hospice is that family members have input into this sort of thing. Also, it is not the role of nurses to "gate keep" medical decisions. When I returned to my mom's room the head of nursing was there, and a social worker. The head of nursing told me that I was "interfering with" my mother's medical care. I was astounded and told him that I would be happy to discuss the matter with him if the conversation were recorded and on video. He went off and made phone calls (I could see him doing so in the distance) and came back and apologized. So, the authoritarian nurse had sicced the head of nursing and the social worker on me to bully me. The head of nursing and I then discussed the substance of the matter and came to an agreement about the timing of the morphine. For the first two days in "hospital hospice" my mother was still very much enjoying food. She ate pudding cups and yogurt cups (the latter I had to buy her from the cafeteria) and little bits of chocolate. But if I had not been there she would not have gotten them. I asked a nurse and she told me that they would feed my mother if my mother asked them to. But they would not offer. They would just let her lie there, hungry, I feel terribly, terribly sorry for anyone who is in there who does not have a loved one to give them that kind of care. There was still more that was really awful but word count here is limited.

Although we absolutely had some very good nurses and doctors in the ER, the amount of…read moreunprofessional behavior happening at the nurse's station was disgusting. I overheard staff calling patients "dramatic," and one woman rolled her eyes at me and gossiped to colleagues when we asked a question. I understand the high pressure of working in the caring professions, but this type of behavior is unacceptable. The only reason I did not say something to the unprofessional staff in the moment was because I did not want my feedback to result in worse care for my mother. It's a massive problem when health care workers become so normalized to pain and suffering that they no longer act as if they care. Perhaps it's time for some of the employees to find a different job. As an educator, I get the challenges, including burnout and care fatigue, associated with this type of work. I'm so disappointed and it took every ounce of energy I have to hold my tongue.