I was here 6 months ago and everything went well . Second…read moretime was today . They had everyone waiting after their appointment 3 hours and for me 2 hours wait only . When I asked if they only had 1 person working they said yes . Its Friday , they shouldnt book so many appointments if they cant handle it . People have somewhere to be and this is very unprofessional. If you call make sure you ask if they have more than 1 doctor on site or u will be waiting for more than 2 hours unfortunately. Staff is nice and the place is well maintained. But consideration for your time is not acceptable .

Service is great since you make the appointment over the phone to walking to the actual office,…read moreeveryone is so respectful and very nice and you feel a very nice vibe. The Ultrasound tech was Amazing, very gentle and respectful and I can see she is doing a great job; her name is " Daylin " , this is my second year coming to Comprehensive Breast Care Centers for routine appointments and follow ups, I always have a Great Experience, I want to say Thank you so much for the Great Service, Susej Gutierrez

Everytime I come here I am glad I come. They're always courteous and friendly. I appreciate the…read moreself serve medicine dispenser they have onsite which is a plus.

I drive here from Homestead, that's how much I love this place. Quick, thorough and clean. I've…read morenever had an issue and never waited more than 10 minutes in the waiting room.

Today, I went to Jackson Urgent Care at Country Walk for an X-ray following an injury that occurred…read morethe night before. I made a pre-arrival appointment for 9:30 a.m., and from the moment I walked in, the experience was exceptional. Chelsea at the front desk greeted me with a smile and was both friendly and professional. As a new patient, I was fully registered within just a couple of minutes. She even informed me of my copay before I was seen, processed my payment, provided a receipt, and explained what to expect next. Shortly afterward, Tiffany, the medical assistant, brought me back to the exam room. She was incredibly friendly, made me laugh, and immediately put me at ease. You can tell she genuinely cares about her patients. She efficiently took my vital signs and gathered information about my injury. Abi, the nurse, also assisted during my visit. She was bubbly, kind, and welcoming, adding to the positive atmosphere. Dr. Louis came in promptly after Tiffany finished. He was calm, professional, caring, and had an excellent bedside manner. After evaluating my injury, he ordered the necessary X-rays. Jonathan, the X-ray technologist, arrived right away. He was courteous, knowledgeable, and efficient. He completed my X-rays quickly while explaining the process and what the remainder of my visit would look like. The communication and teamwork among this entire staff were outstanding. Everyone worked together seamlessly, and I felt informed and cared for every step of the way. My X-rays were read quickly, my discharge instructions were thoroughly explained, and I was provided with the equipment needed to help immobilize my injury. From check-in to discharge, I was in and out in less than 45 minutes. I would gladly return to this location and highly recommend it to anyone needing urgent care services. This team deserves a 10 out of 10 for professionalism, efficiency, communication, and patient care. Thank you, Chelsea, Tiffany, Abi, Jonathan, and Dr. Louis, for providing such exceptional care and demonstrating what great teamwork looks like!

I was very disappointed with my experience at Jackson. I was experiencing persistent symptoms and…read morewas later called and told that my test results were negative. I explained to the nurse that I was still having symptoms, that I knew something was not right with my body, and asked whether I could speak with the doctor or receive a referral to a urologist. Her response was simply that they don't do that there and that I needed to follow up with my primary care physician. The way the conversation was handled felt extremely dismissive and rude, particularly considering that I was still experiencing symptoms and was asking for help figuring out what to do next. My symptoms continued and eventually became painful enough that I went to the emergency room, where I was diagnosed, treated and prescribed antibiotics. I understand that tests can initially come back negative and that diagnoses can change as symptoms develop. My issue is with how my concerns were handled when I specifically said something still felt wrong and asked for further guidance. I did not feel heard or cared for. Unfortunately, based on this experience, I would not return to this location.

Had a great experience here and would go again if needed…read more It's flu season and we walked in about 830 pm/ 30 minutes prior to closing. It was packed but the man working the front desk kept his cool. We would have liked to see somone spray the counter down but masks and hand sanitizer were readily available. Didn't wait too long before a nurse (or maybe student) took me back- super sweet, professional and caring. The physician who treated me- was the same. They were busy but he took time to answer all my questions. I felt confident in his analysis and reccomendations. I guess this is a training facility but It's like a mini hospital here- you go back into a room w/ separate bays (looks like an ER). You actually pay from your bed which I thought was weird but convient. Any who as far as urgent cares go- I highly reccomend. It was very efficient.

Service was quick, and staff really cares. Glori is a great nurse and educator. She really loves…read moreher job and goes above and beyond.

The parking lot is next door or you can valet. Don't forget to get your parking ticket validated!…read moreYou will need time to go park then take the elevator to first floor and walk over to the medical building and take the elevator to the correct floor. Checkin on kiosk. Get your ID bracelet for every single appt. Then you will most likely wait a few hours before being seen. If they call you and ask if you can come earlier that doesn't mean they will see you earlier. I did that and that just meant sit in the waiting area longer. They have coffee and bathrooms in the lobby.

UN Health in Coral Gables offers an excellent healthcare experience from start to finish. They have…read moregreat doctors on site, and everything is designed to make your visit as comfortable as possible. The location is very convenient, right next to the Metrorail station, and if you're driving, they validate your parking so it's free. There's also valet parking available, which makes getting in and out very easy. Check-in is quick and simple thanks to automated kiosks that capture all your information, and accessing your medical records is straightforward, especially helpful when you're checking in on your own or managing follow-ups. The doctors are highly specialized and clearly know their fields, which makes it reassuring to hear their recommendations and explanations. The nurses and practitioners are just as cool, friendly, attentive, and knowledgeable. Definitively a center I will always try to go every time I need to if they offer the service I'm looking for. Bonus track: the piano playing in the background makes the environment even more relaxed, perfect for a patient who is under stress. The waiting area is comfortable and well maintained, and a really nice touch is the coffee machine on site, where you can make anything from an espresso to a regular American coffee while you wait. Also, there's an optical center onsite. Overall, UN Health combines excellent medical care with convenience, comfort, and a very patient-focused experience. Highly recommended.

There was only one other person when I got here and it took 40 minutes to be walked in. They also…read moremake you check in on your phone and sign a bunch of things that is uncomfortable to do when you don't feel good. Was finally let in and they said it was going to be 10 minutes to get my results back. I waited a hour and a half to be seen by doctor. There wasn't a single nurse who passed by with updates or to make sure I was okay. They said 10 minutes and it was way longer than that. Customer service is horrible, everyone has an attitude. Will never come to this Jackson urgent care again. I've only had good experience with Baptist Urgent care.

I love to come to this urgent care. The staff is efficient, and friendly. I highly recommend…read morethem. Everyone's very understanding, and caring. They're also quick. You won't be sitting there for two long waiting to be seen by the nurse, and Doctor.