My doc, Stephen Brown of Pittsburgh Medical Associates (look for my review), wanted me to get my…read morecholesterol checked, so I came here for the bloodwork this morning. I was in and out in 2 seconds. Fast, fast, fast. And no I ain't never been skeered 'o dem needles 'n 'at. Ya just gotta buck up for the sting. I lift too, so my veins are easy to find. Everytime I have something like this done, I always get a deep-voiced yinzer chick who sez, "Oooh you got big arms! Lookit dis guy!" And at the ungodly hour of 8 A.M. I needed a chuckle. So if you screw up at work, gotta pee in a cup, or need pricked for whatever test life throws at you, make an appointment here, online yet. Imagine that.

I wish I could post a picture of my arm. I had bloodwork done today. Every time I go to this place,…read moreI get a massive hematoma. I told the phlebotomist this fact and she was not reactive. I said, "listen, I have to get infusions once a month and this never happens to me. I have thin skin and there is no reason to dive bomb the needle into me". she said, "yeah, I'll use a smaller needle". The next thing I am writhing in pain. The needle is in and she's drawing blood. my vein collapsed and I got a giant hematom. AGAIN! The personnel here needs to be purged. They are incompetent, obnoxious and absolutely do not listen to the patient. I have had blood drawn more than I care to admit. I have never had this issue at St. Clair Hospital or UPMC.

I was required to take a preemployment drug screening through quest but this type of test is only…read moreavailable to schedule an appointment 10 AM through 2:30 PM Monday through Friday which is absurd for people who work. It's not as if a phlebotomist is needed. Someone just needs to collect a cup and write your name on a piece of tape. Why is that confined to 10 AM to 2:30 PM Monday through Friday. Stupid!!!

This was my first time at this location, which is in Carnegie in the same strip mall as the dollar…read moretree and Gavin and eat. The specialist who took my blood was very good. I went through years of staff struggling to access my veins, so this is a very big and very nice positive change.

The only reason why this isn't a zero star reveiw is because Yelp will not allow a zero star…read morereview. Where do I begin? Well, I arrived first at 7am. I signed in first I had to go get a mask even though I am fully vaccinated. Then I have to sit for twenty minutes for a five minute pee into a cup drug screen. When I finally do get called back, "Oh, we don't do these until 10 am. It's on our website." If this was any other business I would never deal with this. Since the company I am working for requires it, I am screwed. I work. I have a job. Apparently Quest Diagnostics doesn't understand the concept of work. Avoid this and every other location of Quest Diagnostics.

It's not hard to get an appt for this office, however, their customer service is HORRIBLE. I had…read morethe worst experience ever at a lab/dr's office. The person who was supposed to administer my labs/bloodwork smelled like she just smoked an entire pack of cigarettes and then proceeded to tell me the healthier alternative I brought for my procedure that was APPROVED by my doctor would NEVER be accepted at a Quest -- which was incorrect as I had others tell me they used what I brought at a different Quest Location. This "nurse" was extremely rude and condescending and I will not be going back to this location even though it's the most convenient for me. I'd rather drive 45 mins away than make the easy 10 minute drive.

The staff were very nice and friendly. They also were quick and overall helpful. Making an…read moreappointment is also pretty easy to do.

Very clean place, and everyone is very nice. The service is a problem. After you leave that's when…read morethe problems begin.

From the owner: UPMC Outpatient Center is a leading medical center in Pittsburgh, Pennsylvania. This facility…read moreoffers access to a variety of UPMC specialists in one convenient location. At UPMC Outpatient Center, we provide personalized, compassionate care to every person we serve. As a valued member of the Pittsburgh community, we are dedicated to providing the highest quality of care for our patients. For more information about our services, the conditions we treat, and our contact information, please visit our website.

The 561 Lincoln Ave in Bellevue Lab is extremely understaffed. One person works as a receptionist,…read morecashier, lab technician, physical examiner. I made an appointment and waited for half an hour at which point I was expecting to be taken in, as I was the next person on the list with an appointment. Alas, that was not to be. Sharlene, the person working there that day, insisted on taking in a walk-in ahead of me. She was unapologetic and couldn't care less about the situation. Unfortunately I couldn't wait any longer and had to leave without getting my tests done. Appointments are quite useless at that location.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

Appointment made for lab work online. Showed up for appointment a few minutes early. Masks…read morerequired, checkin is via a kiosk. No sooner had I checked in than I was greeted by my lab tech, lab order and insurance given to them, identity confirmed, co-pay payment taken and blood drawn. Snap! Blink! Some pleasant conversational chat, and done! Appointment was 8 am and I was out and in my car at 8:02am. Zippity do dah!

West Mifflin. Good services but please throw out those nasty, dirty chairs in the waiting room.read more

The techs are so good at their jobs! I get an easy stick and friendly service…read more It's also in the same block as Gab n Eat and The Dollar Tree! Yeah, baby!

Quest does some things great and others not so much. Their staff is friendly and professional. The…read moreappointments run on time and smoothly. What they do wrong is when they bill you on the spot. Don't ever pay on the spot if you have insurance. Let it get billed through your insurance carrier then bill you if you owe anything. They told me today I had $88 due as "my share" of the billing. I questioned that since my blood work is usually covered, but they printed out a report showing me what was suppose to be my out of pocket. I paid the $88 but afterward checked my insurance on line. I have no co-pays with bloodwork. Now I have to wait to have this processed, deal with my insurance company and I'm sure fight to get my $88 back. Again, NEVER PAY QUEST IF YOU HAVE INSURANCE. Let the claim process first, then pay what you get billed. This strikes me as a slightly dishonest process practiced by Quest Diagnostic.​

I've seen just about every office in this place. The one downside is though Dr.Sheffler is amazing,…read morethe front desk doesn't answer. But they have gotten better about it in recent months. Then the blood work department is really good. One stick, in and out, explained everything great. Then I saw the plastic surgeon and he was amazing. Spunky. Explained well. Got this awful cyst off my face. I was awake for the surgery which feels like a flex LOL. His front office staff was great too. The plastic surgeon department was my favorite one. If I ever get this weight off, they're first I'm going to for skin removal LOL! The main complaint thought is definitely the front desk in the Park Manor associates side needing to be better about answering calls. I work front desk, I know it's possible and I've seen them improving drastically- it seems they replaced the old staff with people a little more thrilled for their job. My job is a hotel, the phone is constantly ringing, and I have a million other things to do. And I get paid a fart and a smile (basically nothing is the point), so I get their standpoint but I also question it and have gotten flustered with it because I find they get paid more and are always way less busy then my job- so I don't get the wait times. Coming in and seeing three on staff, one person just twiddling their thumbs, but the phone not stop ringing is a bit off putting. Overall though, through my frustration I stay with this office.

WOULDN'T GO BACK IF I WERE ON MY DEATH-BED!! This office…read morespontaneously stopped all contact with me for a month, leaving me high and dry without my medication. When I tried to speak to the Dr about a refill or an OTC alternative, their secretary told me I'd have to drive over 4hr to talk in person if I wanted any help. I tried to schedule an appointment to come in person, but it got pushed back twice; once I hit month 3 without getting anywhere I switched to a different provider.