Unprofessional atmosphere The tech used utility masking…read moretape after draw due to lab being out of the standard medical tape. Masking tape. Is what was frustrating was being unable to obtain my lab results. I called customer service twice and was assured they would be sent promptly. They weren't. I had to drive back to the location and retrieve in person. I will not use the location on Elms Rd again. I do not recommend this location.

It's not ok to have only one person waiting and you can't be helped. Didn't even ask how far I…read moredrove, absolutely no consideration. My pissing in a cup takes 15 minutes or less if your qualified at what your doing. I arrived at 5:36pm very unfortunate way of doing business! I would never recommend coming to a place of this nature for something so easy and you drove 30 minutes to get rejected with haste & no cares given. Great job Anylab!

This place is trash, I went in for a test this afternoon. I couldn't pee right away, as I'm 46 with…read moreprostate issues. So I told the Fat Ass male Nurse that was doing my test that I needed a few minutes to get things flowing. He told me that was fine. Then I go out to car that was parked right out front and drank a monster and came back in 10 minutes later ready to go. Then he tells me that since I left the building, that it's considered a refusal as well as a positive result. Turns out he called my PO as soon as I walked out the door. Yet I was never instructed to not leave the building.. Now I gotta come back tomorrow to do the test. Total BS!

If I did not need to do a required drug test for a new employer this would be a place a I would…read morehave stayed away from. Talk about being sitting in a place that you do not belong, let me just leave it at that. I would not recommend this place to anyone. Staff & patrons yelling at each other, the wait was unbelievable as staff members talked among themselves.

Love this office. It's clean and the staff are super friendly. I love that they listen like…read morereally listen. I've been going to this location for the last two years. I never feel like when I say something it's not being heard. I love the recent office expansion. They are super accommodating when I have other appt come up. Genuinely love this office. Shout out to Dr. Justin.

Place is trash. Couldn't be seen because they had to do other things. Pretty much said come back…read morenext week.

Recommend you to call early morning first before waiting in office to set up appointment to be…read moreseen. Quicker service if you set up appointment, arrive early and bring all paperwork with you. Great and understanding customer service! Thank you for quick service!

I used to come to this location, but I now go to Integrity Urgent Care instead -- and for good…read morereason. The check-in process here is honestly bogus. Whoever thought it was a good idea to make patients check in using a phone clearly didn't think it through. It feels like the front desk is avoiding doing their job by having sick patients check themselves in, and it creates unnecessary contact points where germs can easily spread. If someone comes in for a non-illness-related issue, they're now exposed to germs from everyone touching the same equipment. As for the care itself, I will say the medical team is fast, efficient, and provides quality treatment. However, the front desk experience completely overshadows that. Another major issue is the lack of privacy. The front desk openly asks patients, "What's going on with you?" in front of the entire waiting room. While I was there, a man came in and had to quietly tell the receptionist he had diarrhea -- in front of everyone. That's embarrassing and absolutely not how patient information should be handled. These conversations should be left for triage in a private room, not asked out loud in a lobby full of strangers. Because of these issues, I will not be returning to this location.

Went in with horrible morning sickness, i couldnt keep food or water down, the male nurse Mike was…read moresuper rude from the start saying "well i slept in bed full of saltine crackers for the whole nine months. The whole time he was acting like i was another stupid girl who couldnt handle pregnancy symptoms. Obviously i was already in a horrible mood based on how sick i was. A different nurse put in my IV and everything was fine, but he was the one to take it out, he full on ripped out my IV and it was so painful, he said "its better to do it quick than to keep on torturing you."

We just pcsed here. I have a rare heart condition and I was haven nasty chest pains and cold…read moresweats. Husband brought me to the er and the nurse at the desk was super nice even though I was screaming in between pains and apologizing at the same time. They got me back to the back in a room. I had a nurse, ems guy,doc and another nurse in my room working on blood work asking Husband questions calling for xray, doing ekg. They were very precise and did everything they could to help me. This military ER is by far the best one I've been to as far as havin to be seen for heart problems

Oh the things I could say but I'll be as pc as possible. This place is unhelpful and…read moreunprofessional. I saw so many ppl and no one could give me one solid answer of what may be wrong. I am currently still sitting waiting to be discharged 45 mins after being told I was being discharged. They did not even run fluids at all the entire time I've been here which by the way is going on 7 hrs! This place is absolute trash.