no zero star as an option so here we go:…read more I went to the Labcorp in Gambrills and had yet another extremely unprofessional experience. When I walked in, there were no other patients waiting and no receptionist at the desk. I said "hello" because no one was in sight, and instead of being greeted, I was yelled at from the back to "sit down," in the same tone you would use to command a dog. Only later did I realize that the person yelling at me was not only the receptionist but also the one who would draw my blood. She was rude from the beginning and even admitted she hadn't had a chance to go to the bathroom, but she took that out on me by raising her voice and snapping at me simply because I said hello loudly enough for someone to hear. When my phone died and I needed help contacting my doctor, she refused to call, refused to even look up the doctor's number, and offered no support at all. This came right after a horrible experience at the Labcorp in Bowie, and although the dynamics were slightly different, the level of poor professionalism at the Gambrills office was just as shocking. Between being yelled at for just trying to get someone's attention, treated like an inconvenience instead of a patient, and denied basic help with contacting my doctor, I left feeling disrespected and unsafe. I also called Labcorp corporate about these issues and discovered that, just like with the Bowie location, nothing meaningful is done to address the problem. At this point, it is clear to me that there is a serious culture and training issue, not just "one bad day" or "one bad employee." As someone with experience in business consulting and professional development, I know this location can do much better. With the right training in empathy, communication, and patient care, you could dramatically reduce complaints like mine and rebuild patient trust. If leadership is serious about improving the culture and customer experience here, I invite you to contact me to discuss concrete steps to fix these issues. Sincerely, A concerned patient and business consultant

Gambrills Labcorp Fails Location: 2401 Brandermill Blvd, Ste…read more160, Gambrills, MD 21054 Visit date: 9/17/25 I was slapped by the phlebotomist when attempting to assist her with holding the gauze while she attempted to tape it to my arm. As a result, the bruising post-puncture was worse than usual. Healthcare in the US has become so rude and unkind. Labcorp staff is consistently guilty of bad care. Why do these people work in a business whose customers/patients irritate them? I don't need to be subjected to such bad behavior.

If you come in early the wait time goes by pretty quick. There was about 10 ppl ahead of me and was…read moreout within 20 mins. Only complaint is there is only one kiosk area to check in.

Excellent experience. Was greeted professionally upon entering with no long wait. Staff extremely…read morecompassionate and competent. Tiera did a great job with the blood draw and made what was a dreaded experience pleasant. Very happy I chose this location!

I don't see the point in registering online if you don't get seen ahead of walk-ins. Maybe the guy…read morehad been sitting there for an hour, I have no idea, but, when you put their name and "Walk In" on a giant screen in the waiting room, you're asking for this criticism. Otherwise, the nurse and doctor were great and very informative. Just not happy with the registration process.

I am a 19 year who showed up to this establishment after leaving work early at 8:50 pm 5 minutes…read moreafter they stoped taking "Walk-ins", I was in a very frantic state just wanting someone to check my vitals. I communicated that I was shaking, very lightheaded and felt as if I was going to pass out. I was completely unaware of what was happening with me. I did not feel there was a dire need in going to the hospital only to wait in a room. the woman at the front desk told me she's unable to take me and to sit and wait to see if anyone is willing to check me I sat for another 5-6 minutes and was told to leave because they are not able to help me. she then asked if i can drive or if I need an ambulance but there are doctors that can provide simple assistance behind the wall. I told her no and drove myself home. once I reached home my emotions were so high I started to have a panic attack and at that point and ambulance was needed. I am VERY unsatisfied with the care that I received at this establishment while I was the only patient in the office to tend to. If you have children or just going to get help for yourself I do not recommend your better off driving another 5 minutes up the road to Patient First!

I was so lucky to have found them last minute I had a court date coming up and last minute I was…read morenotified I needed a legal/ court admissible DNA test. I called GraceLab Solutions and was able to get a next day appointment. Shanae' was professional, quick, and informative during the whole process. She also able to go to my son's father in Washington DC and complete his test. I will definitely be referring my friends and family who may need DNA testing!

From the owner: At GraceLab Solutions our DNA and drug testing lab stands as a beacon of precision and reliability,…read moreproudly offering DOT C-TPA and Pre-Employment services tailored to meet the rigorous standards of safety and compliance. When it comes to health and safety, the DNA of success is in precision. We offer same day, mobile, and in office appointments for your convenience. Our phone lines are open 24 hours a day, 365 to assist you.

I needed an inspection prior to purchasing my home. Mr Bob…read morePavlik was not only thorough in his inspection, he was also very friendly and informative. I enjoyed wandering around the house with him. He noticed many things I would not have noticed with the plumbing and electrical. Thank you Bob for your amazing work.

As a licensed real estate agent, I have worked with a variety of inspectors. I have seen both good…read moreinspectors and inspectors that leave a lot to be desired. An inspector's job is to draw attention to concerns about the home. Being honest, even-keeled and understanding how to present this info to a buyer, especially a first timer is imperative. That information has to be presented in a clear manner in the report so that issues found can be resolved. That being said, we trusted Bob to inspect our own home when we purchased it in 2018, and referred my sister to him when she purchased hers. I refer all of my clients to him and they are consistently happy with both him and his reporting.

Was the second person there and waited almost 2 hours to be seen. It felt like some type of cruel…read moresocial experiment to be honest. Definitely never going back even though this is the most convenient urgent care to me.

I made an appointment and waited for 3 hours with what might be a broken toe the only good part was…read morethe people that checked me in where nice

Gained great peace of mind, as well was assured that an EMERGENCY ROOM VISIT was not required for…read morethe injury (an eye injury) I sustained. I was able to be seen quickly, barely finished the reception paperwork and on my way out the door with in an hour, not HOURS or even an overnight visit to an ER. The staff from reception, the med tech and nurse were great for all the preliminary stuff, (vitals, initial screenings and test (eye test for an eye injury). The Practitioner was thorough and explained everything before doing anything, while doing the exams and again after before we finished up. Confirmed my PCP provider's information and they were able to make notification.

waited for an hour to get a room, then sat in the room for 3 hours before anyone came in. had to…read morelisten to a child screaming for 1 hour. I understand it's a doctors office and some days are busy, but I felt my reason for beining there wasn't urgent important enough to be seen in a timely manner. I seen 20 other people come in after me and leave before me.

I took my elderly father here, he's terrified of needles and Jessica was unbelievable kind, warming…read moreand did the best job with my Dad.. She was above and beyond kind to my Dad