I have been going here for years and for some time, I would agree the front desk person was not…read morevery helpful or friendly. However, the phlebotomists I have worked with there, have been awesome, always friendly, kind, expedient. No hesitation in recommending this location at all.

LabCorp - how are they even in business? Website says they perform tests, even states that…read moreappointments are not necessary and you can 'walk-in' but even when you do make an appointment, instead of contacting you to tell you they can't do what you need, they let you drive an hour +. We checked in at arrival and waited over 15mins in the car without anyone telling us they were ready for us and to come in. Nope. So we went inside. Guess what? They knew we were there, knew we had an appointment and had just decided to ignore us. We confirmed they knew we were there and the lady at the desk said "I've never done that and we don't do that here". Wait! What?! For context - "that" is a hair follicle test. The test is listed on their website and you have to select it in order to make the appointment. According to their website, this is a test they perform at the exact location I scheduled an appointment at (you sort locations based o service needed, so......). If all that was frustrating enough, she didn't even care enough to offer any assistance in figuring out how to get the testing done or which lab could help. Unbelievable. Completely unprofessional and a total waste of time, gas and energy.

My husband wanted me to get a TSA precheck so our upcoming anniversary flight will be easier. He…read moretravels all the time for work and has a precheck already in place. The TSA precheck was very easy to make an appointment for. They sent out a clear email about time and where to go. This location while they gave clear directions. It was a little bit confusing that this office was the place to go for the precheck appointment. The front desk gal was a nice lady. I had arrived a little bit late. I got stuck by a train and got held up in traffic..... They still allowed me to get seen. The lady doing the appointments was fast, friendly and professional. It was quick and easy. It was pretty in and out.

Went to Fastest Labs twice for a drug test. Everyone there is friendly, I got in and out quickly,…read moreand they are very informative and willing to answer questions. They also make sure all procedures are followed to make sure you have the most accurate results possible. If I ever need another drug test I will absolutely be going back to Fastest Labs.

This review is for the Horizon Lab at Banner North Hospital Fort Collins (Lady Moon address). My…read morewife had to have a blood draw and wanted to do it before work. When we arrived, the door to the blood draw office was wide open but no one was around. We waited, because we thought that maybe they had to take a specimen to the lab. After waiting app 5 minutes 2 employees went into the office. They were both carrying breakfast. Neither one of them acknowledged us. They called my wife and she made a comment about didn't think anyone was working. The receptionist made the comment, "well the door was open wasn't it?" My wife said the phlebotomist was very nice and professional. The other lady not so much. Though they did change after they learned my wife was a Banner employee and had been a supervisor in the lab at McKee Medical Center in Loveland. But that shouldn't matter. I would suggest if at all possible go to the Horizon draw center on Drake.

I used to frequent this location of Kaiser Northern Colorado but since they closed the pharmacy and…read moremoved Dr. Walsh, I hadn't been back in months. I visited yesterday to get some basic lab work done (they have an LPN who does bloodwork when needed but otherwise limited lab services). I was disappointed to see they closed the pharmacy months ago but haven't done anything new with the space. It looks like a construction zone for a poorly run healthcare facility, not like any other Kaiser location. I now visit the Harmony location for most needs since Dr. Walsh was moved there and it is the only Fort Collins location with an on-site pharmacy. However, it is very out of the way from CSU campus and Old Town and very odd to have a location with physicians but no pharmacy. I use the mail order pharmacy when I can but would not want to drive to another location to pick up a prescription following a doctor's appointment. The receptionist, James, is very kind and helpful and has been there a while, but his desk has been moved to the former pharmacy desk (in front of empty pharmacy shelving) which is pretty cheap looking. In addition, they only have 2 physicians at this location and don't seem to be adding more doctors or space. Perhaps Kaiser has a plan in place, but at the moment this location leaves much to be desired. I did find out that the old pharmacist was moved to Longmont and the old lab tech was moved to another Kaiser facility as well, which is good to hear. Kaiser Northern Colorado has a lot of logistical things to work out before it can become a mainstay in this region. It balks in comparison to the larger Kaiser regions and facilities.

Amazing Service and great at billing insurance appropriately. Will use again if needed. Very Clean…read moreenvironment and very time efficient.

They took another patient in without notifying me. I am 10 minutes early for my appointment. Very…read morebad experience. I would like to rate the service negative # of stars if I can. Disappointing!