Elodie is an outstanding nurse practitioner who is highly knowledgeable, compassionate, and…read moreexperienced in her field.

Best urgent care I've been to Everyone really friendly and…read morepersonable Exam thorough and doctor took time to explain in detail

Five-Star Care When It Matters Most I cannot recommend…read morePremier Emergency Room highly enough. From the moment I walked through the doors, the experience was nothing short of exceptional. In a world where ER wait times are usually measured in hours, I was seen in under two minutes. The Gold Standard of Care The nursing staff was incredibly attentive and genuinely caring. I never had to wonder what was happening next; they kept me updated constantly and handled everything with such professionalism that it immediately put my mind at ease. Expert Medical Guidance I was treated by Dr. Elwell, who is fantastic. He was direct, highly informative, and possessed a bedside manner that is hard to find these days. He took the time to ensure I understood every aspect of my treatment during the visit and provided crystal-clear instructions for my aftercare before I was discharged. My New Go-To Facility It is rare to find a medical facility that balances lightning-fast efficiency with such a warm, human touch. This is officially the only place I will be going for emergency care from now on. If you want to be treated like a person and not just a chart number, go to Premier.

as a nurse practitioner and an attorney in healthcare law I must say the care is exceptional…read more @floreslawfirm

NO INTERNET!!! You cannot receive or send email. If you don't have your paperwork (why this isn't…read morehandled by the doctor's office electronically I do not know...have to keep the orders for six months)...mine was laying right on the counter where I left it - they say this happens more than not), so my Dr's office faxed immediately (I know in advance she would be immediate as I have had trouble with emailing my orders at this location and she and I spoke recently). They kept me waiting half an hour - said they didn't receive the fax. I went home, got my paperwork and returned: I was unable to rejoin the line with my appointment and had to resign in as a walk in. Zero customer service. CPL bent over backwards and got emails no problem...resolved my problem by helping me because they seem to care about my experience and my health. Not Quest! All in all, an hour and a half to get my blood drawn, made me 40 minutes late to my next appointment and my dentist office appointment after that my BP registered 158/90!!! My day started great. I went to Quest following a massage. My health is compromised by my experience with Quest. My doctor contracts with this outfit. Having internet and a helpful attitude would go a long way.

cannot make appt online. Their system is screwed up. Every time I tried to sign in, it would…read moremess up.

My experience with Lab Corp Customer Service is horrible. Very long wait times, faulty patient…read moreportal and Hang up by Customer Service are just of few of their issues. Go somewhere else. We have had luck with Quest.

I've been here a multitude of times and during covid, appointments were definitely needed to…read moreprevent too many lingering in the waiting area. The time-before-last, I walked in to MAKE an appointment and was told they could take me then...no appt. needed. LAST time I walked in and checked in and sat for well over an hour as the waiting area filled to standing room only....and I cancelled my check-in. So, back to plan A. Make an appointment, KEEP the appointment and I didn't have to wait but maybe 10 minutes. It's clear they're short-staffed. But if you make the appointment and keep it, they do get to you. I believe I was given bad advice a couple-times back. Definitely make an appointment. But, Labcorp: staff the office for the workflow. Not cool having a full waiting area anymore.

This will be my first time setting an appointment here from my doctor order. Both times that I've…read morecalled today the receptionist I can't remember their names were extremely rude and have a very aggressive / annoyed tone with me. I was asking questions regarding my insurance. I had called 4 days before my appointment to make sure my insurance was good after sending everything over online. I have an appointment on Thursday and I would sure hope the attitude I received on the phone won't be the same in person. If so this will be the LAST TIME I come back here!

I am writing to express my profound concern regarding a persistent accessibility issue at your…read morefacility. For over 6 months the primary automatic entrance door has remained out of order. My mother and mother in law have been coming here and this is still a problem. This prolonged state of disrepair creates significant challenges, particularly for your elderly patrons and those who rely on mobility aids such as walkers and canes. They are currently forced to navigate a considerable distance across the building's facade to access the secondary automatic doors. This not only presents a substantial physical burden and inconvenience but also poses an unnecessary safety risk, potentially increasing the likelihood of falls or injuries. The continued inaccessibility of your main entrance has, regrettably, diminished their overall experience to the point where they find themselves dreading visits. Frankly, if this critical access issue is not promptly addressed, I will be compelled to seek services from an alternative provider that prioritizes the comfort, safety, and accessibility of all its clients. I urge you to prioritize the immediate repair of this essential entrance to ensure an inclusive and welcoming environment for everyone. Sincerely, Nina Herrera

I cannot believe how unfriendly the staff is at this location. I have been three times to have…read moreblood work. Today I decided I will find another Lab even if I have to drive a little further. My first visit really should have been my last. The receptionist was incredible rude! I just blew it off. But, today was it for me.

Such a wonderful facility, very clean and respectable. I came in for what I thought was an…read moreemergency, in a state that I'm sure was tough to handle. However, the team here at physicians premier Ennis is one of a kind. They are kind and cared for me like I was their only patient. I was checked in very quickly and almost immediately was brought to the back within minutes. I've never been seen in an emergency room faster than I have here. I was not sure what I was experiencing but they did not dismiss me and my concerns rather than help me to understand what was truly going on. 1000/10 thank you all so much.

I have used Premiere ER several times in the past without incident. However my experience on…read more1/2/2021 was very disappointing. I have had pneumonia twice in 2020 and both times I woke up acutely ill with a high fever (104) and gasping for air. Both times I was alone and unable to safely drive myself to an ER so I had to call 911 and transport to Bay Area. Both times I was admitted and that 2nd time I had called I truly didn't think they were going to make it in time. (in addition to the pneumonia I was having an acute asthma attack) This 3rd time my firefighter boyfriend was with me and noticed I was getting progressively sicker as the night went by. We agreed it would be best to go to Premiere and nip this one in the bud so to speak before it escalated. Before any definitive testing was completed, the ER doctor told me he felt my SOB was "all in my head" (because my pulse ox was 98-99%). I can't tell you how devastated and small I felt. As a registered nurse and paramedic with 30 years of healthcare experience, I can assure you I've had to have similar discussions with patients. However for him to come to this conclusion, whether it be a personal or professional opinion, was definitely premature. What the ER doctor didn't know, because he didn't ask, was I had walked 3 flights of stairs and had to ambulate to/from the car twice before he saw me. So, yes, I was very SOB. The cold night air and the heavy use of my rescue inhaler prior to arrival had put me in a paradoxical bronchospasm and I was only just beginning to settle down. ...but mind you, this was "all in my head". And while anxiety and fear can certainly exacerbate SOB and make one feel as if they're in acute distress, I most definitely cannot fake a CXR which revealed LLL pneumonia. (now my 3rd dx in less than 12 months) I also can't fake a BP of 88/60 (I normally run extremely high, especially my DBP which is usually 90-110) I know I didn't meet criteria for hospital admission. I certainly wasn't seeking that. As stated previously, I went to Premiere to tackle this situation before inpatient treatment was necessary. The ER doc seemed to agree (after reviewing my CXR) and I was given a neb tx, IVP ABX and sent home with multiple RX's to continue care at home. What I was not given was an apology for being made to feel as if I was merely attention seeking, emotional, psychosomatic and dramatic. Everyone can have an off shift but on 1/2/2021 the healthcare system let this long-time nurse down. I hope that if/when the day comes that this MD finds himself on the other side of a hospital gurney that he receives better care than the care he initially gave me.

I have been here at least 5 times (ik it's sounds like a lot, but I had a lot of postpartum…read moreproblems months ago, the flu [different strands], twice during pregnancy, and I had a horrible leg injury as of last week). This place is the best ER there is. I have only been referred to the hospital once from here because they found I had retained placenta and had to be admitted. The doctors and patients are always so nice and willing to help, and they go above and beyond. I have had insurance coming here, and I have had no insurance coming here. Either way, I saved a ton of money and they are always quick to handle the problem. I will always refer this place if someone asks me where they need to go. 11/10, definitely recommend. I would give 6 stars if possible.

The doctor was very professional and friendly. Nurse was…read morerude, ATTITUDE, body language looked like she had personal problems on the cellphone. Maybe she was there all night needed to go home.