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    Quest Diagnostics

    2.6 (23 reviews)
    Closed 7:00 am - 12:00 pm, 1:00 PM - 4:00 PM

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    2 months ago

    They were timely, gentle and attentive. I also found the facility to be clean and well maintained.

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    12 days ago

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    6 months ago

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    8 months ago

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    1 year ago

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    8 months ago

    The automated phone system is poorly designed and unhelpful. It makes it impossible to speak to an actual human being.

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    1 year ago

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    2 years ago

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    1 year ago

    I found this place to be so smooth, fast, rediculously friendly, and altogether wonderfully efficient.

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    2 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    LabCorp - Colorado Springs

    LabCorp - Colorado Springs

    2.0(7 reviews)
    2.5 mi

    I had an appointment at the Lab Corp on Woodmen. why make an appointment when they go by first come…read morefirst serve. no receptionist and the lab techs are rude. will never come here again.

    You have to check in via a computer at the front. Just ignore the person behind the desk, because…read morethat's what the do to you. If you go to them, they just point to the check in. NOT HELPFUL! When you arrive 10 minutes early for an appointment and there are multiple people attempting to check in but don't know how, it's incredibly frustrating! Now we are late and have to wait? Are you serious? For those of us who used the online system and have an appointment, forget about that. Haha that's funny. Check in was easier with the code, but you wait like everyone else. We had a 10 am appointment. 10:30 and we're still waiting. What was the point of making an appointment you ask? Good question. When we did get called to the front desk, we were told they called us at 10am. Ah NO you did not! We were in line to check in and there was no one at the front desk when we arrived! I hate when people When a gentleman asked the person behind the desk for help, he was told to check in. I think it's inconsiderate for some of the elderly who clearly struggled. They could be just a bit more helpful when there are five people in line to check in and they're just sitting there. Clearly customer service is not a priority for a service we have no choice in. While writing this, one of the people who asked for help and was redirected back to the computer to check in walked out. There is a sign on the door to the office that states "Please do not enter unless escorted by authorized personnel". Then the direct you to "the second door on the left." Don't go in until they call you and it's convenient for them not to escort you.

    CommonSpirit Southern Colorado Maternal Fetal Medicine

    CommonSpirit Southern Colorado Maternal Fetal Medicine

    4.3(4 reviews)
    1.3 mi

    What an absolutely astonishing first experience with my child's pediatrics! Amanda Chin has been…read morethe most caring, helpful, attentive nurse practitioner for our newborn son and has answers to all the little questions that come up. She treats my son like her own and he enjoys his well-child visits to see her (he never cries with her!). Even more encouraging, Amanda is quick to give positive feedback to you in what you're doing as a parent, making it feel like all the difficult new learning experiences are paying off. There's nobody I'd rather have to work with my precious son as he grows up!

    It's 1:11pm on a Wednesday and my wife and I have just rushed from our separate offices through a…read moreseries of unexpected delays to make our 9 month old's appointment. It's the only appointment available for the next couple weeks and we breathe a sigh of relief as we walk in 11 minutes late find a quiet office and empty reception room. As my wife apologies to the receptionist, who we'll call Barb, she's met with a blank stare devoid of contact and an abrupt efficiency that I imagine would meet a customer service standard in a Soviet Russian auto shop. Barb replies that our pediatrician "may," not be able to see us. She calls to the back and states, "Your 1:00 o'clock is here, do you still want me to reschedule them." At this point I'm feeling like a pre-determined conversation occurred somewhere during our 45 minute drive which was never phoned in to us. "You'll have to come back," Barb remarks with a sense of muted triumph. Her face telegraphs her victorious battle against the awful family that has been coming to the office for 9 months for 11 separate visits without being less than 10 minutes early on all other occasions. My wife, who works in the medical field calmly reschedules as my disbelief rises. On our way out, she stops and I'm not quite sure if she's just had a out of body experience or if her quiet rage has induced paralysis. She turns to Barb, "Excuse me, may I just ask what your late policy is?" Without getting off of her call or making eye contact, Barb efficiently points to the big-bold, tacky sign taped to the top of the reception calendar reading "ALL PATIENTS 10 MINUTES LATE OR MORE WILL BE RESCHEDULED." 60 seconds - Are you kidding me! We're the only patients in the office.... So I'll spare you our conversation on the ride home. Perhaps tucked away in the back of the house were the most silent staff/kids in the world. Perhaps, someone just wanted a little extra time polishing off that cheeseburger from lunch. This story does end on a happy note. By 2:00pm we had toured another office 25 minutes closer to home, gotten a welcome gift bag, chatted with a genuinely funny front desk staff, and scheduled a follow-up 1 week sooner than CHPG. The new place also has an awesome fish tank and the cartoons aren't blaring. Bottom line: If you're looking for a semblance of customer service or for an experience that doesn't leave you with a feeling of cool indifference, seek elsewhere. We do fully endorse Dr. Schiffer, who is great, and was on maternity leave during this episode. We hate having to leave that relationship. The office is clean, quiet, and generally efficient in getting you in and doing a quality job. Generally though, you can probably do better....

    Photos
    CommonSpirit Southern Colorado Maternal Fetal Medicine
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    Pennie Schultz, MD

    Quest Diagnostics - laboratorytesting - Updated May 2026

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