I went in for some quick bloodwork was able schedule within the hour and the lady who was there who…read morehelped me was SO NICE, I unfortunately didn't get her name but on top of the great service I was in and out in literally not kidding like 10 minutes so easy and overall such a pleasant experience I recommend coming to this location!

Well I had a confirmed appointment that I made more than two weeks ago. Went over this morning…read more(fasting of course) and no one was there. I drove to another location - also closed. Why let people make appointments when you are closed?

If anybody is in need of this type of service they are some of the nicest people that will treat…read moreyou with dignity and respect and will actually care about what you may be going through, unlike most! There is an administrator by the name of Lori that answers the phone who is one of the sweetest, nicest humans to walk the planet! This place is highly recommended! Anywhos Enough about me but thank youOnce again Lori you are the best!

Recently had a pacemaker replacement at this hospital. The surgery went well but afterwards…read moreexperienced significant bleeding out of my nose and pulse was abnormally low. Ended up in emergency. The staff there, particularly the nurses were very attentitive and cared for me thru my discharge at 2 am. It was a difficult problem to handle but they performed very well with caring for me during that time. Have always had good care at Penrose Hospital, personally, even though I know they and most other medical facilities in COS get lots of criticism. That has never been my case even after 15 surgeries in 25 years here.

Blood Pressure in Cardiac Rehab hovered between 219/115 and 179/108 and I struggled to keep my…read morebalance. The cardiologist onsite, at Cardiac Rehab, had to keep me from falling. even with the waking stick I was using to walk. That was stolen. While I was in the ER at Penrose Hospital . After 7 hours in the ER. My BP didn't go down and they lent me a cane and sent me home. With BP higher than what I went in with. The ER nurse asked, if I left my walking stick, I use to walk now after surgery, "At home. " I was discharged by an ER doctor anyway. I got help from the Uber driver to walk from the hospital entrance to his car and from his car to mine. Because my car still at the Cardiac Rehab facility. Then drove home . When it was passed midnight. I used a second walking stick I had in my car to get inside my house. I played solitaire for two hours with a migraine and went to sleep. BP now 150/91. Proving once again. Disabled people are not treated like human beings by the American Healthcare system. Because I would have been better off, and safer, going home in the first place.

Had 2 appointments to have blood taken at Quest on Fillmore in Colorado Springs. Tashia helped me…read moreboth times and she was wonderful! Very professional and personable. Didn't feel a thing! Thank you Tashia

It took me an hour and a half to make an appointment with them. First you try the phone and while…read moreevery once in a while you somehow managed to get a human being there is no consistent way to do so and no way to ask any questions or get any help with their broken website. Badly broken website. They demand that you identify yourself with your drivers license and then they take a picture of you that took almost an hour and a half because I don't look a lot like my drivers license and it couldn't match me. I cannot imagine a more ridiculous blockage to put up when you could be doing this at the facility like every other doctor and lab in the entire world does. This is the worst company in the world it is impossible to get Customer Service from anybody. Even driving up to the place they won't talk to you they won't deal with you they've got too many people in line to answer any questions they are absolutely the worst lab in the world. Do not use them under any circumstances. I have no choice because they're the only lab in town that does the special genetic testing I need but I will certainly never go there again and I am going to make sure all of my friends and relatives know never ever ever go to quest diagnostics for any reason.

Last time I had labs drawn, I went to the Woodmen location next to St Francis. I had an appt and…read morewaited an hour and a half. They weren't honoring appts at all and were so backed up and it seems it's like that each time I have been-probably because it's next to the hospital and there are several Dr's offices around. This location is smaller but the staff are terrific and they do honor appts. Had me in and out-even with non-appt people there within 5 min. The only thing I don't care for is they take a credit card if you have private insurance before running it through your insurance. I understand that people don't pay their bills but I don't like having my credit card information on file, but other than that, a good experience.

I have been to this location several times and each time the staff has been terrific. No matter how…read morebusy they may be, the staff is friendly, listens to me, and they have done a great job with my blood draws. Today I saw Tasha and she was fantastic. This location is not the closest to me but, I will happily drive a little further because of the staff.

Getting an MRI (of your brain none-the-less) is never an enjoyable experience. Every time I've laid…read morein that cold room, on that stiff white bed listening to that loud terrifying clattering in a small dome I've been unnerved and anxious.... until this time. Andrea was the most pleasant and warm woman. She made sure that I felt as comfortable as possible, and provided me with music to listen to (they have Sirius satellite radio). The staff is kind and professional, I haven't dealt with billing yet... but currently... I'd highly recommend this location of Penrad for all your body imaging needs. Cool. Go do other things now.

Broken leg and injured Achilles Tendon, all healed without issue....thanks to doctor(s) who…read moredirected treatment and to Penrose Hospital, Colorado Springs. M Laune

I walked in and received service with a smile and walked out with no worries. They even had my…read morerecords on file from my the time I had used their services in another state so NO PAPERWORK NEEDED!! LabCorp you got a his all figured out at a crucial time as this. Thank you

Got here at 8am. 2 hours waiting time. Sad state of our health system. The waiting room…read moreoverflowing and people had to wait outside.

The Women's Imaging Center at Penrose Main off Nevada provides excellent services in a relaxed…read moreatmosphere. This center is special in that it caters to women only and it shows, even in the gowns provided. It's also located right across from a lovely gift shop you can visit if your appointment is earlier in the day (I believe it closes @ 2 PM). I also like that the building is separate from the hospital itself, so parking is usually easy in and out. It's location in Old North Colorado Springs also makes for a pleasant drive to and from the center. The staff are very friendly and always make you feel comfortable, plus they even offer a special hand sugar scrub at the end of your visit leaving your skin silky and smooth! This is a unique experience for imaging if you're lucky enough to live nearby.

This is a difficult review for me to post. I do my very best to maintain a positive attitude in all…read moresituations. However, based on recent experiences, I feel an obligation to share. Over the past four years, I have had nothing but excellent experiences with the medical staff actually performing the mammogram screenings and the front desk check-in staff. I cannot say the same for the scheduling and insurance review personnel. This year I was having issues in both of these areas with this center, so I called my insurance company and they graciously called this center several times to confirm my coverage. I was continually being told by the scheduling/insurance representatives at this center that my mammogram would not be covered although it is specifically noted in the preventative portion of my insurance that a mammogram is covered once every calendar year. They insisted I had to wait 366 days to schedule in order for it to be covered by my insurance. (I understand that historically this has been the case with most insurance providers.) Additionally, there were no notations in my file regarding the phone calls from my insurance company notifying them of the specific allowances under my policy. The representatives at the center also told me that the specific DXA scan ordered by my physician would not be covered. Again, this is untrue. Once again I called customer service with my insurance company and was assured that this was not the case and the DXA scan would be covered 100%. So with the help of my insurance customer service representative I finally got everything scheduled and it appeared that all parties were in agreement that my insurance would cover both procedures. Alas, that was not to be proven true. The day before the scheduled procedures, I received a call from this center once again asking if I had insurance to cover the DXA scan? What? I was astonished and quite frankly deeply annoyed. I might have been more understanding had the representative calling that morning been professional and genuinely interested in the situation. She was not. And so, once again, I called customer service with my insurance company and once again, they were gracious enough to make a call directly to the specific representative to whom I had spoken that morning. She treated the representative from my insurance company with the same disdainful attitude to which I had been treated. When the insurance representative suggested that the imaging center representative look at the nine-page FAX document reflecting my benefits, she declined and rudely told the insurance representative to just tell her the coverage. And so...I have transferred all records from this center to a stand-alone imaging center here in the Springs. The scheduling and insurance verification representatives with whom I have spoken at this center have provided excellent customer service including calling me as soon as they got the orders. I was assured all procedures were covered by my insurance policy (they quoted directly from my policy confirming this). This was all determined based on the information I provided off of my insurance card. No specific call from my insurance company was required. I am not quick to react and do my best to give the benefit of the doubt especially in these trying times. However, the scheduling/insurance verification representatives at this center just flat wore me out and I no longer have confidence in this center. I'm moving on. Cheers to all