Made my appointment in advance, the wait was about 20 minutes past my time of it. Once inside, the experience was pretty easy and comfortable. Jessica was the phlebotomist who helped me. She was really nice and knowledgeable. read more

Expect long wait even if you have an appointment. Also now you have to leave them a credit card on file - with my insurance I've never had to pay - it's always free - but they won't do my bloodwork if I don't have a card on file! read more

This is the second attempt in two weeks to get blood work and they were running an hour behind at the Hartwood-Marsh clinic and today the Clermont Citrus Blvd. clinic was running at least 30 minutes behind schedule. read more

I'm not a fan of needles at all, but every time I have to go for blood work everyone at this location is wonderful! Special shoutout to Christine who went above & beyond today with her kindness. read more

Waiting room is TINY & people are practically sitting on top of each other. NO receptionist & it feels like a GHETTO DMV office! people are coughing up green goo without masks!!! Quest is sacrificing quality & safety for the profit! feels like a bunch of cattle in the waiting room. also understaffed! I wouldn't recommend this place to my enemy!!!! HORRIBLE UNSANITARY!!!!!!!!! Should be shut down!!!! read more

This is a very professional establishment with knowledgeable staff. They are recently opened and I have gone in several times already. They know who I am and have done the paperwork quickly and efficiently since day one. The sign in process at this location is quick and efficient. Using the Quest Diagnostics app I get my results quickly and can easily show them to my doctors, tracking over time. read more

Very good experience ,not to long to be calling in, Some very nice staff there , very convenient to my house. fast results send to the doctors. I always continue to use this location. read more

A very positive experience for me! I made an appointment and Quest sends you a text to check in (about 10 minutes before the appointment). So smooth and easy. Staff were professional and friendly. I was in and out in 15 minutes! I will definitely continue to use this lab read more

RANT!! My experience with Quest Diagnostics at 17445 US-192, ste 12, Clermont has been the WORST! My 5 year old needed an allergy panel and we didn't know that it was blood work. That means we were not ready for it, so once we were informed, naturally my 5 year old got scared, I tried talking to him to calm him down and the lady kept ignoring his fear, ignoring my attempt to comfort him and rushing us, putting the rubber band on his arm which obviously freaked him more, and then she kept repeating to him that she was going to get blood out, that if she couldn't get his blood out, he had to do it at the hospital. And this she repeated about 7 times within 3 min. Now mind me, my son is not a thing, he is a little person with feelings and this lady ran all over them and kept making it worse. While my son kept freaking out increasingly she kept repeating that she needed to get blood out and he would freak out more. She had NO empathy, nor ANY interest to calm him down or to allow me to calm him down since she kept interrupting with the same speach about the needle and the need to get his blood while i was convincing him to calm down. He wasn't ready and all she kept doing was to hold his arm and asking me to hold restraint him. I ended up answering ok, then i prefer to take him to a hospital and left without getting the blood work done after she got my son into such a freaked out and shaking state and kept making it worse by ignoring him and repeating "I have to get your blood work and if I cant, you will have to do it in a hospital" I told her to work on her bedside manners and to learn to empathize with customers, SPECIALLY kids, and she didn't apologize or say anything ever. She just kept saying that we were going to have to get the blood work done at a hospital. TERRIBLE experience and service! Ugh!!! read more

just now I went to drop off a urine specimen for my mother at a quest there on 192 I was told it would not take long it took 15 minutes then when the female came to the front and I after I thought I was just dropping off she scolded me in front of patients told me to get in the back of I had paperwork to sign when I went in the back she made me sit down after I told her I did not want to fit she said "no sit!" Like a dog and then I ask though I thought this was just a drop off she said it's never just a drop off with the rudest attitude she was very unprofessional and she's lucky that I am a Nurse (not just a phlebotomist and I would never speak to a customer that way!!!) and I need to be professional at all times she spoke to me like I was in the street and she was some kind of ghetto ratchett Street chick . I am not going back to that quest and I hope that nobody else goes there or they fire that female. read more