I'm extremely disappointed with my recent experience at LabCorp. We had a scheduled appointment but…read morestill waited over an hour in the lobby. While waiting, I watched multiple patients ask the front desk for help understanding paperwork or for assistance with their children's tests -- some of which seemed urgent -- and they were completely ignored. Even worse, I overheard staff talking about these patients behind their backs, saying things like "common sense isn't common." Another patient in the lobby stepped in to aide those with questions. When we were finally called in, the phlebotomist left the room multiple times to service other patients, which dragged out our visit even longer. I even tried to lighten the mood by chatting with the phlebotomist to make the situation less awkward, and she ignored me completely -- not even basic courtesy. On top of that, the conditions were unsanitary. I work in the medical field and I know what a clean, professional environment should look like -- this was not it. Altogether, we spent nearly an hour and a half just to have two simple vials of blood drawn. Completely unacceptable for a facility that's supposed to provide professional healthcare services. Really disappointing guys, do better.

The worst most disorganized lab ever. Not clean, no process, left me standing in hall AFTER…read moretelling me to come In. No sign of any tech 30 min in. AVOID!!!

12/10/25. Was turned away from local hospital even though vitals were extremely high. Went to…read morecityMD , in pain and not happy. Yet Susan ....aka Angel treated me with care and was very smart. God Bless u Susan

Unfortunately very disappointed in my 2nd visit to CityMD. I went previously when I was COVID…read morepositive on Christmas Day 2023 and they put me on PAXLOVID immediately and I got better quickly. I assumed this was the usual level of treatment. This occurrence, I was fairly certain I had an exposure to LYME Disease, I was tested for COVID, Lyme, Babesios etc. and assured if my results came in over the Holiday I would receive the correct treatment from CityMed. My test results came 3 days after the visit. I could not reach anyone to discuss the results, they assured me that someone would get to me over the holiday. My symptoms were rapidly worsening, barely able to stay awake. I took the initiative to get into a local physician before they closed for the holiday on Wednesday. They listened to my description of my personal prior experiences with Lyme and immediately prescribed the correct course of treatment. As soon as I got home, my test results appeared from the testing lab, which indicated past and recent exposure to Lyme. My results are still NOT posted on CityMD's portal. I just called to ask why and why I have not heard from the attending physician. In complete contradiction to the statement that I would receive correct treatment if the results came in over the holiday. They stated that due to the holiday my results would not be reported to CityMD. I told them I had the results and the attending physician was listed on the results. I asked why they could not call her to discuss the results, as I am waiting to see if I need further treatment for a co-infection with another tick borne illness. They told me that the physician was not in the office today. I was not calling to complain, as I have started the correct treatment for Lyme Disease, however to let them know that there may be a software glitch between CityMD and their lab partners. The results are still not posted and not available to the office staff, CityMD medical staff or me through their portal. I asked about the possibility of what would happen if someone with a test for a more life threatening did not have their results posted when available and they said it would be the same as my situation. Not available to them on a Sunday, as the attending physician was not in the office today and the lab office staff is off on Sundays. I find this pretty disconcerting and feel that anyone seeking treatment at CityMD should be aware that there could be gap in treatment. At this point I would be untreated 5 days since the results came in and possibly more, as the results are not posting and I do not understand who reads the results as the attending physician is just on a rotation basis. You cannot communicate with the attending physician for follow up. Who does the follow up? Very strange to say the least.

This is the 2nd time I've been here in December and each time has been exceptional. Making an…read moreappointment is easy, they have a lot of availability, and checking in is very convenient. I've never waited in the waiting room for more than 3 minutes. Parking is never an issue. The waiting room and each individual area is immaculate. On both occasions, the phlebotomist was gentle and quick. I definitely recommend this location.

I love this lab. The facility is nice, the people are great, and the location is convenient.read more

It is an efficient, pleasant place. I spent minimal time there even though there were quite a few…read morepeople in the waiting room. The blood draw was painless.

Good experience I came in from my doctors office upstairs. They were able to accommodate me without…read morean appointment. The phlebotomist Katherine very experienced. 2 pieces of feedback the bathroom is horrible has graffiti all over the door this is a simple fix paint it. Secondly the phlebomists should have CDC recommend nail lengths long nails are not appropriate or clean in taking specimens.

I went to this location and the young lady's name Crystal was very nice and professional, it was me…read moreand my son, she made us feel very comfortable. We were in and out. Great job!!!

My husband and I have been going to this location since December. It's very convenient to our home…read more We normally see Crystal. she's amazing!! she always take us at our scheduled appointment time and always pleasant with a smile. The building is really ran down. No hot water, the smoke detector needs to be replaced, and the floors needs to be repaired. But overall the location is good.

I am baffled by the negative reviews here, as my experience was excellent. I was sent here for…read moreseveral hours of testing by my doctor, and was dreading it. However, my experience was so much better than expected. They were ready for my appointment and were on time. Check in process was simple. The receptionist was welcoming, kind, and helpful. The techs were absolutely lovely, courteous, and made me feel comfortable. They also accommodated my various medical needs given the amount of time I would be there. The office was comfortable and clean, as were the lab rooms and facilities. Countless patients received care while I was there over several hours. Appointments were conducted in a timely, efficient, manner. Waits were minimal. Overall, excellent experience and will be back for any future lab work needs!

I am baffled by the negative reviews here, as my experience was excellent. I was sent here for…read moreseveral hours of testing by my doctor, and was dreading it. However, my experience was so much better than expected

Absolute nightmare. Waited for 40 minutes because the system screwed up my appointment time. Only…read moreto say that they can't submit my test absolutely wasted my time. Do not recommend.

I have used this location 3 times the past two or so years…read more Easy to make appointment online, but they also take walk-ins. Great location about 1 block off Route 17. Clean & well set up. The waiting room has a kiosk for Check-In ( again with appt or for walk-in) Have your Driver's License ready (& if you are using Insurance, that card too.) The kiosk scans these cards. Check In takes only a few minutes. The,staff gets patients In\Out FAST!! I have "hard to find" veins. I run into painful issues sometimes. BUT here we are 3 for 3 for perfect blood work extraction. Highly recommended!!

I have been here twice since I changed primary doctors. Since I took on Vanguard Medical group…read morethis past summer, I have been using Manhattan Labs because they partner with Vanguard. I like how you are in and out no matter what time of the day you go. Both times I have been here were different times. they greet you with manners. however, both times I have had a little bruising after the blood work but nothing to bad like I have seen in the past.

From the owner: Manhattan Labs provides concierge level clinical blood testing for patients and physician's…read moreoffices. Our patient service center locations provide personalized service with minimal wait times, quick reported results and high patient satisfaction. *Exceptional Customer Service *No Appointments necessary with little to no wait time. *Superior turn around times for lab results. *Most insurances accepted.