I have been going to Lenco for at least five years or more. I am an extremely difficult stick. I…read moream utterly overwhelmed with gratefulness for the lab technician Isabella. Isabella is patient, kind and devoted to her profession and clients/patients. I highly recommend Isabella and this Lenco Lab.

The best lab experience. Highly professional staff, attentive to every detail, was taking right on…read moretime of my appointment , did the test and left the lab within 10 minutes, results delivered digitally few hours later, can't ask for a better service. Highly highly recommended. Would not use anyone else. Thank you Lenco Lab, you guys are the best.

Very UNWELCOMING, Terrible greeting when you walk in, old Indian man tells you to go to the machine…read moreto check in, does not even converse with patients. After you check in, you just sit and wait because they are totally understaffed. After sitting in the packed waiting room, when they finally call you, it's not to be serviced, they are collecting co-pays. It takes 20 minutes before they even review your name in the system. Will never come back.

The person at the front counter, the needs a course in mannerism, and he needs to read the blood…read moretest slip and not question in the people with other people are standing around. I feel this is against my HIPAAprivacy.. Secondly I have a $20 co-pay. I don't understand why they're always asking for a credit card on file. I refuse to give my credit card on file as for the billing department. I don't mind making my co-pay and I could pay it upfront if that's what you want totally and completely inappropriate what's going on.

This place was horrible. It looks awful from the outside and is surrounded by wire. It resembles…read morea prison, though I actually think I've seen photographs of nicer looking prisons. It's also in a bad neighborhood, and all the roads are crumbling apart. There is also very little parking available on the street, and they have no designated parking. I'm attaching a photo of the building so you can see for yourself why you should avoid this place. When I walked inside the building, it smelled like mold. The office secretary was very unfriendly. The inside of the office was dirty looking and the location of my test was very uncomfortable. I would recommend almost any other lab besides this one. Avoid this place. Go somewhere else, preferably someplace clean that doesn't look and smell like it's falling apart.

This lab is a "Flinstones" lab form the dark ages. I sent a patient to do a urine culture and they…read moredon't have the antibacterial wipes you need to wipe the area before obtaining the specimen!! They just let the patient urinate in the cup! Never heard of this in my life. Wake up and smell the coffee!

I like going to this lab. The staff are professional and they are thorough. Did I mention, they…read morealso draw blood painlessly. This lab is easy to get to via subway. The lab is located on the 2nd floor. You can check in for your appointment through their check in monitor or by using the quest diagnostics app. They call you in pretty quickly if you made an appointment. It's best that you do. They take walk ins too but I don't know how long the wait is. They have a bathroom inside the waiting room and ample seating.

Appointment was quick and on time. Came here twice already for my toddler (3 yo). Both times we had…read moredifferent people draw his blood and they were both good. My son was upset during the initial poke, but with some distraction on my phone, he was able to go through the whole blood draw without crying. I was so proud of him. This location was much better than the experience I had at the 8th ave location, where I had to go back a second time because when I went there the first time, they didn't have anyone that was able to do my toddler's blood draw correctly.

self check in, efficient, minimal interaction. can't complain. and there is an app for everything.read more

Terrible service. They are in the business of collecting blood but can't find a vain. Absolutely…read moreterrible experience with then poking me 6 times, creating a huge hematoma. I've had blood drawn many times and it's always without a problem. They should train or hire people who know how to draw blood. Just terrible in every way.

Sherman Abrams Lab charged me and my insurer $1,800 to run my daughter's Covid test. This is the…read morekind of predatory behavior providers engage in trying to take advantage of a system that rewards this mentality. They now say that I am responsible for $1,500, with almost no explanation as to why that is the case when most labs are charging at most 1/5th of that cost. This is a borderline criminal enterprise and must be investigated for insurance fraud immediately.

Too slow to get results! They keep delaying! For a typical testing any other lab can do within one…read moreweek, they can push it until forever! I don't know what's going on within this company. Seems very unorganized and chaotic! So unreliable and irresponsible!! Hate it!!! Don't use this lab!! I still haven't heard anything about my results yet and haven't been promised any date that I can even expect!!! I wish my doctor used a different lab, not this one!!!!

Sunrise Lab in Sunset Park is close to me and they open early. I'm able to go first thing in the…read moremorning so it's easy to do a fasting blood draw. They require face masks & have the seats separated. They call you pretty quickly. I was on & out in less than 15 minutes!

I was definitely not happy with my experience. I made an appointment online at this location to get…read morea PCR test done and the system allowed it to go through, so I thought I was good to go. When I get there for my appointment, I waited 10 mins before someone came and told me to go to StatCare next door to get it done (I assumed they were affiliated with each other). The front desk employee at StatCare said they were not affiliated with each other and she had no one to administer the PCR test since it was a Jewish holiday. She also mentioned that staff from this Quest location did the same thing yesterday to their other patients. I go back to the Quest employee explaining that StatCare didn't have anyone to help me and she just gave me the same answer: "I don't have any kits to administer." Why wasn't I notified in advance at all?? I would've changed locations if I knew there weren't going to be any tests! I needed this test done TODAY to attend a wedding this weekend! The Quest Diagnostics employee gave me no options, nor did she even give me any other locations to go to, I had to google it myself. Now I'm scrambling to see if any other Quest locations will administer a PCR test to a walk-in patient (aka ME). I will not be coming back for PCR tests unless I'm forced to. Update: I was not able to find any Quest Diagnostics locations that would take walk-ins for PCR tests, but NYC Health + Hospitals (6315 14th Ave) had tests available for me as a walk-in so I was relieved. If Quest Diagnostics does the same thing to you, please go to NYC Health and Hospitals instead!

I came here twice, the first time I came here for the blood test, they messed up already and I…read morethought it was a one time incident and since the location is close to me so I gave it a try again today... as you can see, it's just another bad experience, it's painful and just got bruises for both times... I went to all other locations and didn't get bruises and the process was smoother