Small location located near the 6 train on hunts point. Made an appt online for my labs and chose…read morethis location since it's 10 mins from me. Great digital registration and the ac in the waiting area felt comfortable. I only waited about 1-2 mins before i was called in. The lady that called me in was nice and confirmed who i was. She took my bloodwork right away and i used the bathroom prior to leaving. I was in and out in less than 10 mins. Highly recommend this location. It's small but gets the job done.

From the owner: The Quest Diagnostics difference. Bringing together quality, speed, and technology to power…read moreadvanced, affordable diagnostics for all. No trade-offs required.

I had an appointment at 11:15. Got there at 11 o'clock. Was told that I can't be seen until 1245…read moreand that they are not seeing any patients till then. When you go to their website, you see that they are closed from 12 to 1245 for lunch so ultimately they didn't want to take me because they were going to lunch an hour from now. This is bad business. I took a Lyft to get there and it was for my job as well. I would not go to this place at all. Customer service is horrible...... which means that the quality of care is going to be just as bad. Reporting to BBB and Corporate.

This is the worse lab you can go to. They have a person in the front desk (Hispanic, long hair…read morewith highlights and green eyes) who is very rude, unprofessional, nasty etc etc. She should not be working in a place where she has to deal with human beings. She should work in a factory with no contact with people. I had the worse experience in that place. DO NOT VISIT THIS PLACE.

Front Desk receptionist rude and combative. I came in for aftercare for a cat bite. As I was called…read moreto front desk, receptionist rudely said "If you're here for a tetanus shot you can go somewhere else because we don't have any." As I am sitting in reception, same receptionist is calling out confidential patient information (insurance card number) over speakerphone, which is a HIPAA Protected Health Information Violation. This rude little so and so had the nerve to become combative and insist she did not, and that if I heard her, what was the insurance number? to which I replied, "If I said the information out loud, I would be violating HIPAA as well". She continued to speak over me and insist she did not violate HIPAA, meanwhile the whole staff is looking at the floor. NO one said anything or let her know she was way out of line. I finally ended up telling her that she was unprofessional and that if she feels it's ok to badger patients because she made a HUGE mistake violating someone's privacy that maybe Customer Service is not her calling. This was the second time I had an encounter with the same young lady. Never again! I will be reporting her to healthcare governing bodies.

Just go to the er. Rude inattentive staff rather talk about summer vacation than help. After…read morecomplaining for half hour a vomit bag was finally offered.

I made an online appointment, check-in went smoothly at the kiosk. I was seen on time and my…read morePhlebotomist, GiGi, was friendly, efficient and painless. I have what I refer to as "shy veins" and GiGi was able to find a vein and administer the blood draw without any problems. She was careful and caring and very personable. Facility was clean and not crowded. One woman who was waiting for some kind of approval code from her doctor was given special attention by another attendant who was determined to get the process going and to help anyway she could. I had my doubts previous to going having seen some rather frightening reviews, but it couldn't have gone any better. Well done Quest!

Would rate it -10, if that were possible. Sidewalk was not…read moreshoveled when I arrived after 9 this morning for my appointment - over the weekend we had about 4' of snow. My rollator slipped and slid, but I got into the building, only to find the elevator out of order. I was not about to try to climb stairs or carry my rollator. Called upstairs to report my plight - no person responded and machine did not understand my message. I left without getting my blood drawn! Terrible and frightening experience - avoid this facility!

Very efficient, pleasant staff and most outstanding care from O'Neil…read more Limited parking in front of location but street parking also available.

The office is clean enough, but they have this kiosk that you have to use to sign in. They send you…read morea link that is useless because your unable to click it. The staff have no idea why it doesn't work. So you now have no choice but to sign in on the kiosk which is not user friendly. The whole process is frustrating. DO BETTER