One of the best medical visits I ever experienced. Everyone was warm and welcoming and knew their…read morejob and performed it with precision.

From the owner: Now accepting new patients. We specialize in caring for older adults. Our doctors take the time to…read morelisten, understand your needs, and help you achieve your health goals. Oak Street Health is a network of primary care doctors for adults on Medicare. Book an appointment at our Soundview clinic today.

Front Desk receptionist rude and combative. I came in for aftercare for a cat bite. As I was called…read moreto front desk, receptionist rudely said "If you're here for a tetanus shot you can go somewhere else because we don't have any." As I am sitting in reception, same receptionist is calling out confidential patient information (insurance card number) over speakerphone, which is a HIPAA Protected Health Information Violation. This rude little so and so had the nerve to become combative and insist she did not, and that if I heard her, what was the insurance number? to which I replied, "If I said the information out loud, I would be violating HIPAA as well". She continued to speak over me and insist she did not violate HIPAA, meanwhile the whole staff is looking at the floor. NO one said anything or let her know she was way out of line. I finally ended up telling her that she was unprofessional and that if she feels it's ok to badger patients because she made a HUGE mistake violating someone's privacy that maybe Customer Service is not her calling. This was the second time I had an encounter with the same young lady. Never again! I will be reporting her to healthcare governing bodies.

Just go to the er. Rude inattentive staff rather talk about summer vacation than help. After…read morecomplaining for half hour a vomit bag was finally offered.

They gave me an appt for Feb 11, 2026 at 11:45am, for a test where I was supposed to be fasting,…read morejust to come at the office to a sign that said "We will be back shortly". I have waited over half and hour with other people doing the same. The whole desk is MIA. Ridiculous

I recently switched to St. Catherine Diagnostic and could not be happier. This place is…read moreamazing!!!!! I had to go back a couple of times for a procedure and every time has been just as good of an experience as the last. The people at the front desk were so friendly and informative. The techs were great and made me feel very comfortable. I had Chris for a nurse and absolutely loved her, she held my hand during the procedure and made me feel at ease. I truly felt like I was family with everyone. Dr. Sims is the absolute BEST!!!!!! I cannot say enough about this place. I have already recommended this team and will continue to do so.