I think the medical staff (doctors & nurses) are all excellent and provide excellent care, however…read moreI think the administrative staff are very disappointing. It took me 6 months to schedule an annual checkup only to have it cancelled because they can't figure out how to bill my insurance. Even though my plan specifically says "No PCP required" the admin staff there do not know what to do and left it with "contact your insurance". Apparently, billing & claims has turned into rocket science. Again, nothing against the healthcare team, but the admin/support team needs all to be replaced with AI.

The staff, particularly Dr. Shroff, is fantastic. Friendly, efficient, professional, responsive,…read morecaring.

Horrible! I came to this location yesterday for an employment drug screen. I was told all their…read moresystems are down and they couldn't see me, no biggie not their fault. I return today at 8:55 am so I can be right on time for their 9am start time of drug screenings. When I walked into the office there was ONE other patient in the lobby who was already being helped. I checked in as a walk in and then the employee tells me I can't be seen today because they're, "fully booked." I responded with "there's no one else in here. All I need to do is pee in a cup." To which she says "there's more to it than that." I have done drug screens probably 6 times a year for work, there is truly nothing more to it. They should not have the option for walk ins if they don't actually accept walk ins. I wasted my time coming to this site just to end up having to drive to a different location that could accommodate me.

We usually never go to Quest, except the doctor specifically sent the order to Quest this time. I…read moredon't know why the front desk is always so rude and unpleasant. They always make the patient feel like everything is their fault. If you're not there to do customer service, why are you there? Terrible customer service and treatment of patients.

This place is the worst. Every time I have my annual exam, I end up with a very hefty bill for…read moreservices, despite having excellent health insurance. Not sure why Quest does not have these charges coded properly so that they are covered under "routine" service as there is nothing out of the ordinary being checked except the usual cholesterol, etc. Still waiting for a return phone call from Quest to get this sorted out. Meanwhile, I have a $260 bill for Quest for annual blood work. Makes me wonder if the doctor is working in cahoots with Quest to bill patients for "non covered" services..... Good luck trying to get a return phone call from these people.

True professionals owner is a very knowledgeable person and his people very professional and do a…read moregreat job for installation and clean-up. Reasonable pricing. Highly recommended

If you're looking for a Radon mitigation solution, look NO further! If you're reading this it means…read moreyou're searching for a company to install a system to regulate the radon in your basement. These guys are the best, forget about the rest!

Great care. I was in and out. I received great care. The doctor was very knowledgeable and helpful…read more My only complaint is the parking. There was no parking lot. You either need to park on the street, which in this case there were none available, or park in the parking garage. When I parked in the parking garage, everybody was parked in two spots. I had to drive around for 15 minutes to find a spot! Make sure you give yourself enough time!

I love this place and my doctor Shuchi Gupta who I didn't click with right away because she didn't…read moreagree with my other doctors. I realized over time that she was thorough and only wanted the best for me--even when she's really busy and has a million other things to do. She could simply write off what my other doctors have said as correct to make her life easier, but she never has. She deserves a lot of respect for that. As for the waiting room--staff behind counter are amazingly sweet. but the tv in the waiting room is literally always on the dumbest tv station. When you're waiting it's not the best. Especially if you go to the doctor a lot like me.

Great experience on two occasions. Both walk-in appointments to test for strep. A few people ahead…read moreof us, but still not a massively long wait. Seems like a very efficient place.

I called ahead to see if I could walk in around 6pm on a weekday for symptoms of strep throat/sore…read morethroat. I was informed I didn't so I quickly made my way over. The young lady on the phone was pleasant and friendly. However, when I got there, there were two young ladies at the desk who looked at me like I had 10 heads. Neither one welcomed me or said a word to me until I said something first. They both seemed so bothered. Overall the front desk staff was not friendly nor were they clear with their directions. The waiting area was clean and tidy. Seemed like I was the only one there. I didn't wait for long. I filled out the form and waited maybe 5 minutes and the MA, I believe her name was Maddison? Starts with an M. She was super friendly and easy going. She definitely knows the area well. I recently moved to the area and didn't have a pharmacy in mind. She quickly asked where I moved to and immediately suggested a cvs pharmacy I am familiar with 5 minutes from me. Shortly after she took my rapid strep test, the provider was in in less than 10 minutes. Dr. Paul Paganelli-- he was amazing! He listened to all my concerns and was super personal. He prescribed me antibiotics and I was on my way!! He made sure to walk me out and quickly sent the orders to my pharmacy. On my way to pharmacy, I received a text saying my prescription was ready for pick up! Amazing back end staff who truly cares.

Absolutely horrible care. After today I am finding a new medical practice. This place is absolutely…read moreterrible.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.