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    Quest Diagnostics

    2.1 (16 reviews)
    Closed 6:30 am - 3:00 pm

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    5 years ago

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    AFC Urgent Care Willow Grove

    AFC Urgent Care Willow Grove

    (35 reviews)

    The front office have no idea what they are doing. Very unprofessional. I don't understand how they…read morestay in business.

    Don't go here. The provider at this Urgent Care neglected to write out her Medical ID number on the…read moreDMV Medical form she filled out for our family member. When our family member went with the form to the DMV, DMV refused to allow them to take their driver's test due to the missing number. When we called Urgent Care, they refused to give the Medical ID number over the phone, because they said the provider didn't 'feel comfortable' doing so. To refuse to provide a medical id number over the phone, after performing medical services and filling out a form is illegal. The person we spoke to on the phone also stated there was a 'miscommunication between the front desk and the provider.' This is not true; in fact the front desk person had highlighted in dayglo yellow every box that needed to be filled out by the medical provider, including their medical id #. The provider simply neglected to fill in the number. We were then told it would take several days or weeks to fix the error using email or we could drive over to the urgent care facility- a 40 minute round trip- since they were still unwilling to give us the medical provider's number. In addition, the provider did not print out a legible version of their name, but only signed it - illegible. Also, the Urgent Care address and phone number stamp they used on the form is incorrect, and the phone contact person we spoke to was unaware of this and disagreed with us, even though we'd just had to find the correct number by researching it on the internet. Again, find a different branch or go to somebody's Minute Clinic.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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