Quest Camp has been completely LIFE CHANGING for us. I can't say enough positive things about the program, and how much Quest has positively changed our life. The respect we have for the program, Dr. Fields, the counselors and staff, is beyond anything I can write in a review. We went from having a kid who was an explosive, sometimes hurtful to himself, anti-social little person, to a wonderful, kind, funny, confident, social butterfly. And yes, I'm giving all that credit to this program.
I am so shocked by the negative review on here that I felt I HAD to comment.
First of all, as a parent, we all know our kids can embellish or tell their interpretation of what goes on. That being said, we have to, of course, look into what they say, and search for the truth. There is absolutely no doubt in my mind that the situations being described in the negative review are completely blown out of proportion. As the adult, its on US to find out what really happened. And knowing the counselors and the set up at Quest, the scenario as described is completely impossible.
I have had my son at Quest for the past 3 summers, as well as the after school program. The ratio of counselors to kids, is at most, 6 to 1, and sometimes even 3 to 1! There is no time for "private conversations" and the counselors are completely present at all times. I find it hard to believe that a senior camper had the opportunity to chat it up with an 8 year old camper about being sexually abused. Even if by some crazy chance they sat near each other on a bus ride to the pool, or a field trip, a counselor is sitting in every single row of the bus- wouldn't he/she have heard this conversation? Especially since the primary job of the counselors is to facilitate the interaction?? I highly doubt a counselor would just sit there, and allow that conversation to happen, and not only that, the counselors I've experienced would immediately contact not only a Therapist, but Dr. Fields immediately so he could address the situation. In addition, the counselors assigned to the senior campers have been with Quest for YEARS- we're talking 7 - 8 YEARS. They aren't ignoring the campers texting their buddies- they are extremely involved, and CARE. If they didn't care about helping these kids be better people, and just wanted to collect an easy paycheck, they would be working at Baskin Robbins, or doing something mindless. THIS STAFF CARES.
These counselors are cherry picked, and grouped together strategically. Counselors who have more experience are paired with newer counselors, so the newer counselors have mentors. In addition, there are FOUR therapists involved, so backup reinforcement is never far. These counselors adore our kids, and spend the entire day reinforcing positive behavior, and when issues arise (and of course they do!) they are trained on how to handle them and always have a therapist a walkie-talkie away to help. They address EVERYTHING. And yes, I've emailed Dr. Fields with a comment or question, and haven't heard back immediately. If you don't get the response you need in the time you need it, then take the initiative since it's for YOUR child, and pick up your phone and CALL! There is office staff- and they DO call you back! Do you expect to call Bill Gates and have him pick up your call? Didn't think so. Call the office and go through the proper channels- I guarantee you would have had a different experience. So clearly not getting a response about the issues the negative reviewer had weren't too important if he didn't properly pursue it. If that situation was brought up to me, I would have showed up at camp at drop off or pick up and would have been in someone's face. So, since that never happened, I question the validity of the review. Dr. Fields is PRESENT on site, so not being able to get a hold of him is impossible!
Back to the good stuff..... Quest is hard to describe. But, I can say that the program works, and is worth every penny. We are able to do things as a family we were NEVER able to do last year- and its all because of Quest.
They provide the tools to help us- and I think its on US as adults and parents to advocate for our children. I can honestly say with 100% confidence, that the Quest Program works, they care, they respond, they help, and they have changed our lives exponentially. read more