I called. They asked what kind of where it was going to where it was coming from. They were there…read morein 15 minutes. Best service I ever had nicest guys I talked to Sean on the phone. He was great. The guy that came he was super he backed it in with amazing amazing amazing I will totally recommend this place to everybody and I will use it again when I get to go to the starter very much again you made my day. I would also recommend to all veterans. They were very kind to me. I'm a disabled veteran and oh my God they were just great so much.

BIG LIES told by FAT BOYS: -They do not charge $450, as told…read moreby the driver. It's actually $525, plus $150 cleaning fee , plus $150 for 'storage'. - NO, they will NOT give you time to get your stuff out! They will send you to their location on Underhill Ave, have someone unlock the gate and rush the hell out of you. We were there for 10 mins on the clock when the man there was kicking us out and being super nasty and rude! NO, you cannot go to their Underhill location at any time because there's NO ONE ever there! They actually have to call a driver to go with you to unlock the gate and rush you and watch you as if they owned your vehicle. The receptionist and her manager Sandy are both the most hideous, vulgar and disrespectful people you will ever meet if you DARE to disagree with them. Sandy will lie to your face even if you have evidence recorded and will not hesitate to be vulgar. She's a bitter, narcissistic, and lonely old woman who does not deserve to have the position she has. Treating customers who have been in an unfortunate crash should be for someone who is compassionate and empathetic. No one chooses to be involved in a crash. NOW, my respect goes to Kevin. He came to talk to me while witch Sandy was throwing a temper tantrum and was the most understanding person in that office! He listened to the situation I had faced with them and understood the hell they had put us through. He was apologetic and understood what they had done wrong. If it was Kevin running that place, I would say do business with them, but DON'T because its not him running that place! I'm not the first person to complain here, so, just know what to expect. Additionally, if you take a card to pay just make sure that you also have your ID, they have to match it. It's very unprofessional how this business is being ran, so, please, call someone else and save yourself the trouble of dealing with these people.

I had a great experience with Mitchell's Towing & Recovery yesterday evening. Towing is not…read moresomething we like to think about until we have a need, and I'm no different, but I'm glad I thought of Joe and Mitchell's Towing in my unfortunate time of need. He responded quickly, his cost was affordable, and he was personable throughout the service. While I hope I don't need another tow anytime soon, I'll send my friends to Mitchell's.

My perfectly preserved '86 Porsche 944 Turbo suddenly stopped on busy VA Rt460 near Bonsack. (the…read moreoriginal fuel pump relay failed.) A guard rail on the eastbound lane only allowed me to get about 4 feet off of the white traffic line - scary. Sports Car Clinic recommended Mitchell's Towing for my Porsche. The driver arrived in only 25 minutes during 4:30PM rush hour, pulled in and arranged to pull my car up onto his rollback flatbed. My Porsche ride height is only about 2.9" off the ground but the driver had long extended plastic ramps with a gradual grade so it was super easy to get my Porsche on and off his truck bed without a scratch! He then tied down all 4 wheels. The service was efficient, polite and professional and the price was very reasonable..5 Stars!

We hit a deer on Rt 11 around 10:30, responded quickly towing our Subaru and storing it inside out…read moreof the weather. Met us a few days later (after Christmas) to pick up items before it was totaled by insurance. While there we saw he bought bikes for those in need and did not get them all handed out. What a great way to give back to the community.

From the owner: Conveniently located between I-81 & US-460 in beautiful Botetourt County, Virginia…read more We offer 24 Hour Towing - Cars, Trucks, Vans, SUVs, Motorcycles & ATVs! We also offer 24 Hour Roadside Assistance - Lock outs, Jump starts, Tire changes, Winch outs & Fuel delivery!

Love these guys!!! They were so prompt and professional when I need a tow when my Honda broke downread more

Ace Towing is Awesome. I highly recommend them! They are always friendly, courteous, prompt, and…read moreprofessional. I have used many tow companies through the years and I have to say these guys are the best! You couldn't ask for better people. Thank you Ace Towing for always being there to help us in any way you can!

I dropped my Jeep off for a look and Pete was efficient, kind, and honest about my air conditioning…read moreissue. I decided to not pay for the service and have since had the car appraised at CarMax, but I appreciated the way everything was handled.

My 16-year-old was on her own, driving our only car, when she hit a curb and popped a tire. I…read morecalled Woods Service Center on a Saturday afternoon. The dispatcher talked me through my options, even offering to have the tow truck driver take my girl where she needed to go on his way to tow the car. The driver arrived at the car in minutes, made my nervous teen feel at ease, and fixed our problem. The dispatcher called me back twice to let me know all was well. Every step of this was above and beyond. I can't say enough about what a positive experience this was. Woods is in my phone contact list now. They will be my first call anytime I need towing or auto repair.

Called A&D towing because our F250 wouldn't start. They quickly arrived, assessed the problem which…read morewas the starter. Towed us to their shop and got us back on the road within a couple of hours. All this on the day before thanksgiving. Thank you Skylar and everyone else involved. Greatly appreciate your professionalism.

From the owner: Cash for junk cars, accident recovery, fuel delivery, lockouts, private property Towing, parking…read moreenforcement

I brought my vehicle to Blue Ridge Truck & Auto for an annual safety inspection and rear brake…read moreservice. From start to finish, the team treated me with professionalism and respect. There was a minor mishap involving damage to my windshield due to improper visor tint strip removal during the inspection process. What mattered most to me was how it was handled. Richard, the owner, stepped up immediately and made it right. That speaks volumes about his character and accountability. Most importantly, the brake work itself is excellent. The car drives smoothly, with no shaking, wobble, or noise. The stopping power feels solid and confident. As a disabled Marine veteran, respect goes a long way with me. Every interaction was courteous. I was addressed respectfully and treated with genuine consideration. They took care of me and ensured the vehicle was safe and properly repaired. I appreciate businesses that stand behind their work. Blue Ridge Truck & Auto did exactly that.

got a quote last week for rear tires and was given the price and checked around to other shops were…read moreall close to the same. Never been to this shop before and I was shocked when i got my bill after the tires were changed about 200 dollars more than the quote. The guy said there must have been a mistake. Feel i was being taken advantage of.Will not return there ***3/17/26 update: owner instantly called once they saw this review. Looked into the price discrepancy. Realized an internal matrix error and issued me a credit right away. This brought to light an internal issue they may have not caught otherwise. Thanks to Richard and Kevin I will be a returning customer.

Had a crash and Robert Youngs towed it to their lot. Our experience with the driver Nick was an…read moreexcellant one. He was kind and courteous. And also came back to help us a few days later to get the rest of our stuff from the vehicle. Yeahhhhh Nick!!!!!

This review is long overdue! Just about a year ago my husband and I were on our way through the…read moreRoanoke area and we broke down around 10pm! In the middle of a gas station parking it was incredibly stressful! We called Robert Young and Vick arrived in no time! Picked up the phone right away and let us know he was on his way! This review isn't just about picking up our broken down car and bringing it a repair shop. While we were handling the car and payment with Vick we found a baby kitten we named Nala, she was TINY!!!!! Vick brought us to a gas station so I could grab some paper towels, a cardboard box, and cat food....before dropping us off at a hotel before bringing our car to an auto shop- it was SO kind!!! I wanted to put out there that it wasn't just excellent service in a stressful time it was going out of their way to help us help an animal in need!!! Nala is doing really well and I wanted to give a shout out to Robert Young's team- thank you very much! : )

my car was having issues starting so I gave Kendal auto call. He scheduled an appointment and was…read more a thorough evaluation of my car. He was very efficient and quickly diagnosed the issue. The fact that he was a mobile mechanic and was comparable to other auto shops. He quoted me a great price in two hours and I was back on the road again. I will definitely use him again.

From the owner: Car not starting? Battery dead? Head lights? We can do it all at Kendal James Automotive. We will…read moreget you up and running. We can diagnose and repair your vehicle while your at home, work, or the side of the road.We also offer a variety of bodywork services. WE COME TO YOU!!

Zero stars if possible..."Felt I was being scammed"...Steer Clear, Pun Intended!!!!! They just…read moretried to make buck of an "old lady" by telling me "I'd have to pay for the tow", AFTER THEY ARRIVED, stating "my insurance said they wouldn't pay due to it being an accident claim"...I didn't pay it, but instead I called the ins co who said "that was not the truth" and this company would even "bank buck" for driving out here w/o towing it..."I knew better", since my insurance paid towing last year when the accident claim was a whole lot worse...seems like they were gonna pad both pockets off an old lady they thought was too naive...naive enough to tip 'em tho, before I found out they would still get paid!!! "Strong Arming Someone" can mean taking advantage of "em...does their name fit, huh???

These people are straight garbage, scam artist!! They shouldn't allow businesses to run like this…read morein America you do not want these people to tell your car they'll charge you $1,000 the first hour and then refuse to tell you where it is so the bill just keeps piling up day by day Garbage company garbage employees garbage owner oh did I mention the word garbage cuz that's what these people are!!!