My gas gadge was not working correctly. The needle would say "empty" when it wasn't. I was out of…read moretown when the problem got worse. I had family members that used this garage and they raved about it. The employees are friendly and honest. The owner showed me lots of other issues with the car. He wasn't trying to needlessly pile on lots of extras just to make money. He showed me how badly the frame had rusted on my car. I was amazed at the holes & damage caused over time by driving over roads treated with salt for snowstorms. Several garages that have changed our oil never mentioned all the problems with the car. One more DC pothole could have really done some damage. A new computer "thingy" had recently been put in the car. The garage's diagnostic machine aka "computer thingy" was unable to read issues with the car and it was suggested that I have a dealership update the computer. That would allow the card to "talk" to the diagnostic machine. When my car made it clear that I was not going to make it back home, the team gave their best diagnosis, which was to replace the battery. Removing the old battery allowed things to be "reset." The gas needle worked and a few other issues were fixed while the car was in the shop. I was lucky to be close to the garage when my car broke down. The owner towed my car and his team replaced the battery. They fixed several issues in less than one day. If AAA can tow your car to the garage, I would suggest that instead of paying for a tow. I would go out of my way to visit this garage since they were so decent (they sell cars too). The business is run by a family. They seem service oriented rather than focusing on profits. I may still follow up with a dealership to make sure the computer continues to work properly.

From the owner: The Right Vehicle You Have Been Looking For…read more At Hevener's Cars and Trucks we are a locally family owned business. We have been active in Buena Vista VA as a business since since 1970. Currently we have an inventory of quality pre-owned, used and late model vehicles. We offer an extended warranty with each vehicle. You can buy here and pay here. If you have no credit or bad credit that is OK. We do not require a credit check. In house financing is available to all buy. If we don't have what you are looking for, let us know. We have a great selection and our inventory is always changing. All vehicles serviced and inspected before the sale.We are you one stop shop for your next foreign or domestic car and truck.

Chose Excel for after-hours services. Others could not get to us broke down on the side of I-81 in…read moreVirginia. Found this company after calling many others (for about 2-3 hours) and no one could get to us in a timely manner. It was a Saturday about 4 pm. Others said they couldn't help until 1 am or the next day (Love's and TA). It's unsafe to be on the side of the road that long, needless to say. Our knight in shining armor's name was Andrew. He came, changed the hose and refilled antifreeze, and he made sure everything was done quickly (half hour) and thoroughly. Got us back on the road by 9 pm. He was knowledgeable, confident, polite, friendly and had empathy. Billing process was easy and quick. Received a printed invoice right there on the spot. It would be great if all places operated as efficient. Absolutely outstanding service from Andrew from Excel.

My brand new 2020 Mercedes Winnebago Boldt was hit while parked. The responsible parties insurance…read morewas a nightmare to work with, fighting, even lying, along the way. Shannon at Excel took over and left me at peace. His 40+ years experience navigating these waters paid off. I just picked my van up and the work speaks for itself! I will be recommending this man and Excel to anyone and everyone. In this world, it's hard to find integrity and professionalism; look no further than Shanon and the Excel group!!

This was a very quick stop to refuel. We never even went inside today but they do have Arby's and a…read moreDunkin'. The pumps area was clean with no trash. The card reader and the receipt printer both worked well with no issues. I was able to use the extra long squeegee stick to clean the top of the windshield of the sprinter. Of course, the ten cents discount per gallon for scanning the Love's app. A deal when you're buying over a dozen gallons of fuel! [Review 1021 of 2025 - 1506 in Virginia - 24575 overall]

Clean and lots of food options. Someone got in a fight while we were there so there were plenty of…read morepolice on site. Plenty of space to walk and park. Very nice Loves

I've bought three cars from this dealership, and each one was clearly well taken care once in the…read morehands of Bahhur's. They take such good care of each customer, and even if they do not have the car you are looking for on their lot, they can find what you want and it'll be there shortly after. Low dealership fees and no hidden costs, they are way more honest than any other dealership I've met with! Not to mention, you are greeted by the cutest labs who never miss a day of work.

If you are looking for a local dealership then I highly recommend Bahhurs. We spent a lot of time…read morelooking in bigger cities thinking we'd get a better deal but we decided to stop by, since it's local for us, and we are glad we did. The owner was responsive to our calls, answered all of our questions and was very easy to work with. After test driving the car he even offered to do a trade in with our old car and the next day we went back to finalize all the paperwork. He took care of everything for us and the whole thing was so easy. He has helped us out in the past when we had an issue with our other car. Another autoshop told us we needed a whole new transmission, and basically said we may as well scrap it, but after talking to Bahhurs they ended up just replacing the rear differential which saved us thousands of dollars. This car ran for several more years after that without problems. It was for this reason we wanted to buy our car from them as we knew we would not be given the run around. Our car was checked by their in-house auto shop and is running great. I was nervous of the whole idea of buying a used car but they made the whole experience quite painless! Thank you.

had the pleasure to speak with Jacob Doss, amazing customer service goes above and beyond 10/10…read moreexperience

Lied. Sold truck without inspection and a lot of broken pieces. We bought a truck about 6 weeks…read moreago. We were told by them that the Mack truck would be full inspected and made sure everything is good to go. We drive 8 hours to get there. Look at the truck and it's in the garage. Which we now know they just parked it there that morning because there were No leaks underneath. A lot of paint on it. We drive it and it seems okay. We have never owned a dump truck before and they knew that. We do the paperwork come out to leave and notice a big leak of hydraulic fluid underneath. I go back in and tell the salesman. He gets a tech to look at it and tell me it's probably just over filled. But they would pay to fix it if it needs repair. So we drive back. Take to a hydraulic place. Cost 3200 to get it fixed. Atkinson only pays 1400. Said they could have fixed it for that. Then why didn't they? Then we find out Atkinson DID NOT do a DOT inspection which is required before they sell. When we first asked about the inspection he said their garage flooded and lost the paperwork. Then later we are told they did not do a inspection. It costs us another 1700 to get the truck able to pass Dot inspection. Multiple things. Tranny leak loose king pins. Wipers. Lights and more. We have been a month and still not on the road because of Atkinson lieing to us. They just paint over the problems to make them look good. Then We put a load in the bed for the first time. Guess what ? The pump is bad! Boy Atkinson really give us a screwing. We understand stuff happens in trucking. Which is what the salesman told me when we were telling him. But you spend almost 100k on a dump truck and are told they went through it and make sure it's good you don't expect to have to spend another 6k to get it on the road. We have plans to by two more trucks next year and will not go to Atkinson. They have a nice place up there and a nice selection. And can help with finance. But man! This is the worst screwing I've had. Jason Payne doesn't care. He was rude. Salesman was friendly and we told him that but hey they're salesmen. If you buy from them check the truck over and over and over. Even put a load in it cause if you take it and put 20 tons in it and the pump is bad like us you got a problem!

After U-Haul totally screwed me on an advance reservation for a truck rental, I called around…read morefrantically searching for a moving truck in Roanoke. Not only did this Penske location have a truck for that very morning, but they threw in free furniture pads and a dolly. The woman who helped me was amazing, very efficient and attentive. I cannot recommend them highly enough!