Excellent. Knowledgable courteous and friendly. Anthoula. John excellent receptionist. Mat Juan…read moreCarlos excellent therapists. Nico excellent manager. They have been servicing patients for years. And they have reliable experience.

I was really excited to begin my rehab journey at Function Enhancing PT (FEPT). My experience…read moredidn't seem to match those of other reviewers unfortunately though. The care itself I'd give an incomplete. I don't have anything bad to say as it seemed helpful while I was there. I did not finish out my rehab here so I'm honestly not sure how I would have ultimately fared if I had stayed. Administratively and communicatively speaking, this place is a mess. To outline some of the failures I experienced... 1.) I had an experience where one of the staff members was multitasking when I was trying to book my next appointment. I was given the day and time of my appointment. I wrote it in my calendar on the spot. Apparently, either the wrong date and time were recorded on their side or I was given the wrong info. I showed up on the day of the appointment and the office was completely closed. Mind you, getting to the establishment is 40 minutes round trip for me. When I reached out after to express disappointment, I was told by the staff I was called several times and that my appointment had been for the day before. Turns out, the number I provided on my first day was not recorded by the office correctly to begin with. FEPT did not try to charge me for the visit but there was an undertone of blame lodged which was unsettling. 2.) Upon initially reaching out to solicit care, the office staff plugged in my insurance info and informed me of my co-pay. Several weeks in, the staff asked if I had received any checks for services to my mailing address (I had not). They informed me they hadn't received any reimbursement and it was coming back as out of network. Puzzling given they ran my information before I began my rehabilitation and I was in-network. Out of fear I was going to get some surprise bill, I called my insurance and it turned out that the therapist FEPT originally submitted paperwork for was not the one who was servicing me. I don't know what the in-house structure is among the PTs, but either way, FEPT were submitting the claims wrong initially and this created yet another headache though this was ultimately resolved but not without time and effort on my part. 3.) I noticed after my initial PT sessions were approved, my insurance only approved 3 or 4 sessions at a time. Going twice a week, that meant my sessions were expiring every 10-14 days. This seemed unusual so I called up my insurance (again) and the reason I was given was that FEPT had failed to provide sufficient information to clearly indicate where my progress was and the insurance company was made to believe I was close to the end of my needed treatment. I was nowhere close to being finished. I'm not sure internally who was responsible for this, but clearly the insurance had not received what they needed to process more sessions at a time when more were needed. 4.) This brings me to my final issue and it's related to the above. As sessions were regularly running out, the staff did not stay on top of this. They would wait until I would finish my last session to seek authorization for additional ones. I would run out of sessions and then be told that I would need to wait a few extra days again before booking my next one so they could request more. This would mean in that week, I would not get in my normal needed treatment thus extending the timeline for my recovery. My insurance also informed me they do not require all sessions be used to seek authorization for additional ones. Once this happened the last time I was there, FEPT said they would call me back after they received authorization and would book my next appointment. They never called and needless to say, I never went back. I went elsewhere. I could nitpick about some overbookings or the fact that I could never get the same appointment time, but those were minor in comparison to the above. I hope my experience was an isolated one, but it sure seems like this place has a lot of work to do.

Dr Desai was absolutely great! Had lower back pain and sciatica down my left leg, went to a…read morechiropractor numerous times with no relief. Was recommended to Dr. DESAI within two weeks I was walking with no pain at all and feeling 100%. I highly recommend her practice. GinRin

This is the best physical therapy location in Nassau County! Caring, compassionate therapists who…read morereally understand how to work with patients to heal their injuries and pain. Not one of those PT factories with dozens of patients on tables with little manual contact by therapists. Most other places offer no massage or manual care. Here they do ultrasound, massage, and give enough attention and care to really help you make progress. Book an appointment today!

The therapists are knowledgeable and attentive to my needs and concerns They are kind and…read moreunderstanding and provide strategies for me to use at home The assistants are very helpful as well The site is clean and a welcoming environment

Good physical therapist. Place is clean and in a good location for me. Been using Dr. Wongs…read morefacilities for years.

The best Physical therapy office ever good services, very…read moreclean, very friendly, very knowledgable staff.

I would give 6 stars if I could. Dr. Soliman and all the staff were very kind and helpful for all…read moremy appointments. I was able to get my life back after a very serious lower body injury.

A+++++ Physical Therapy. This place has been nothing short of INCREDIBLE…read more They go above and beyond to really listen to each and every client. They make booking super easy and painless and I really appreciate how friendly everyone is that works there also! Highly recommended!

Precision is the only place I recommend everyone to go to for physical therapy. They are the best…read more!! Very clean facility and the staff is very helpful.. I was getting treatment under Tim for my lower back and I have to say he is Awesome .. I have also been to Ralph and Matt for therapy and they are equally amazing :) I got treated for my TMJ by Tom and in just one day of my treatment I felt loads better. Today I am a lot more confident about my back and it's all thanks to Tim , Ralph , Matt and Tom .. Also a big thank you to all the assistants who are always helpful and very kind. I still continue to go to precision for fitness and I really enjoy working out there.

Great place Everyone is helpful with excellent attitudes…read more Great equipment. Highly recommended

Physical Therapy. As…read moremuch as I hate to admit it, I am aging a bit and with that goes assorted injuries that happen when you are still trying to do things without stretching... As it turns out, I pulled my hamstring pretty badly a few weeks back while playing a killer game of paddle ball - it was sort of worth it as I made a killer shot, but on the other hand the limping around was annoying. My regular doctor recommended this location for some physical therapy and they got me back up and out on the court in 3 weeks time - The office is clean, great tunes playing in the background and they know of what they speak. Parking lot.

The service is excellent! Employees are very friendly and the customer service is very good. The…read moreemployees does an excellent job on everything. I recommend this place to everyone.

Accompanied my neighbor here who has been completing her weekly Physical Therapy…read more From where I stood upon entering, it looks like a small facility. As soon as you walk through the front door there doesn't seem to be much privacy for the patients. The exercise equipment and workout tables are front facing with no courtesy wall. One exception are the available curtains that can be drawn around therapists work tables, so that's a plus. I also noticed the environment appears a bit loud with a lot of chatter. Despite what I observed, the space looks clean and the front desk staff have been very friendly. Most importantly my neighbor likes her Physical Therapist and that's all that matters.

Both Tommy Pierce are very attentive to each patients needs. They make sure that things are…read moreprogressing the way that they should. If you need PT this is the place to go.