First time visiting this store. I am so pleased. Clean, friendly, and professional. My nail tech,…read moreRitha, delivered a perfect pedicure.

Service is always so wonderful. Excellent quality. The atmosphere is very welcoming. They really…read moreknow what they are doing and they do it well.

I needed my nails repainted and that's all I needed but the lady in there kept telling me I needed…read moreto put on nails over my nails . I think I argue back and forth four times saying I don't want them then finally she said well your choice but price the same so you do what you want. Then she started (sounded like ) arguing with the guy that was just repainting my nails. It got pretty loud in there. Matter of fact a customer said to me sounds like all hell had broke loose. I said yes it does. But she was very pushy, my nails were the length I had just got them cut so I just needed a better paint job on them. But they still charged 45$ just to paint them!!!

A wonderful facility. Was easy to make a pedicure appointment for four people. We sat together and…read morethe environment was quiet and relaxing. No constant chattering that we've experienced at other spas. We will definitely visit again!

I am not sure what the issue is with SNS at this nail salon. I have been here twice and had SNS…read moreboth times. Both were so thin that several nails broke within a few days. This time, 2 nails broke the very next day. I went back and had those 2 redone and now it's been a week and the rest of them are starting to break. I have not had this issue at any of the other area nail salons. $50 is too much to break in 1 week.

Long wait time and being ignored. We walk out after 45 minutes of No one talked to us.read more

Always great service. Clean, quick with great quality. Manicures are neat and pedicures are…read morecomfortable. I usually get gel or sns. These ladies and can do just about any design or style you're looking for. Reasonable prices. Walk ins are available but appointments work best

Was VERY happy with my nails. Salon very nice, employees made me feel welcome. 1st time there,…read morebut not my last!

After patronizing another salon, Elegant Nails, and arriving with badly misshaped and misfiled…read morenails, Kevin immediately provided me with excellent service, gave me the shape and French manicure I'd asked for. Customer service was awesome and my daughter and I left, feeling like Queens. Thanks Unique Nails!!

I originally gave this nail salon 5 stars, but after my most recent visit I have to back it down…read more I first visited this salon in June of 2015 and was taken care of by Tony. He was awesome...The most thorough person that I had EVER had do my SNS nails. I returned every few weeks for my fill-ins through December. Only once did I not make an appt and had my nails done by Kevin. As nice as he was, I was not impressed with the way my nails looked. I called for an appointment recently to find out that Tony was no longer there. I was told that Kevin was available. Reluctantly I made the appointment. I had previously gone out of town and had pink and white SNS done. Kevin asked what I wanted and I told him just pink, no white, which was exactly the fill-in he did. Of course, the white was still on my nail because it wasn't completely removed. I was charged $30. When I got home and looked at the price list, I should've only been charged $25 for the pink fill-in. The entire time my nails were being done, Kevin was talking about $. I feel like he finds a way to get a little more out of people. And a week later, my nails look like crap! My business will definitely no longer be given to Unique Nails. I would LOVE to find Tony!!! I guess until then I will have to pay a little more to go to the salon near home.

Visited 28 December at 3:30pm. Great service…read moreGood quality (according to my wife) Comfortable chairs Excellent foot massage (according to my wife) We made an appointment and got a 3:30 with Sandy. She was really nice and made my wife feel comfortable the whole time. She offered me a seat for a couple of hours while my wife got her mani-pedi. I left to get parts for the car. Came back and my wife as beaming!

i didn't have a great experience. I went in for a acrylic fill in with a plain singular color. I…read morehad one nail that was broken off so I asked for a repair as well. They told me my nails needed a whole new set and i politely asked them not to because i felt it was fine. It took almost 2 hours. The tech did not buffer my nails nor did she really seem to know what she was doing, the lady next to her kept reminding her of things she forgot and showing her. A week later the nail that they redid had fully fallen off again and the nails were chunky and not done well. I understand everyone has to learn but this was not a great experience especially because when I called they were not very kind about it.

It's only fair that I re-review. My first visit (4th of July weekend) was a disaster, due to a…read morestaffing issue the salon had. So, I agreed to try them again after the owner called to apologize. I had signature pedicure with gel polish and a manicure with gel polish. Both Anna and Lauren were extremely courteous. The pedicure was fabulous. The manicure was excellent. The salon atmosphere is peaceful and relaxing. I do plan to go back. The reason for 4/5 stars is because I am reserving a star for a week from now. I want to see how my polish holds up. The last 3 manicures I got from my previous salon have chipped and cracked like crazy. Let's see how this one holds up.

This new nail salon was a great experience. Due to the fact that it is a holiday and I didn't have…read morean appointment, it was a bit of a long wait. However, it was definitely worth the wait! Tommy did an impeccable SNS manicure, taking care not to file my thin nails more than necessary. The price was very reasonable and the salon is beautiful and immaculate. I have found my new favorite place to get my nails done!

My feet love Nails by Michele, and they want me to tell the world! Y'all, when I say I had the best…read moredarn pedicure of MY LIFE, I am not exaggerating. I am so excited to have found this jewel of a nail salon in Winston-Salem. Add to the fact that this is a woman owned, minority owned business that has clientele of all kinds, and it is a winner for me! Michele Callender is a trained cosmetologist, and has an eye for detail and design. Looking around her shop, one will notice that she has style and definitely cares about what her customers experience. Her shop is very clean, and COVID-19 protocols are strictly adhered to. Michele is meticulous with everything she does, from the time you walk into her shop, until the time you leave. After checking in via the Vagaro app, I was greeted at the door by Michele and escorted to her intimate and modern salon. It is perfect for a one-on-one private session of pampering. After making sure that I washed my hands per COVID regulations, Michele created a nice foot bath, and got to work. I loved how gentle and soothing the entire experience was. Music played in the background, we chatted as if we had known each other for years, and all the while, she was give my feet the ultimate attention. The end result was baby soft skin and perfectly polished toes. I have already referred my mother, both my sisters, and two nieces. My mom and a sister have already been to her once and love her as well. If you know what I know, you will download the Vagaro app, look for Nails By Michelle (the spelling is different on the app), and book your appointment ASAP too. When you go, tell her Kindra sent you.

Personable customer service where you get to enjoy your time with your technician is highly…read moredesired, especially during the pandemic. Michele provided quality service without using all of the harsh tools or chemicals.