Everything went well in my work with Allstate. Micky was helpful and communicative and that's…read moreimportant when you're waiting for parts to arrive. Tom is a great trailer mechanic and diagnosed the issue quickly and replaced my defective axel the same day it arrived. If you have a travel trailer that needs service call Allstate first.

Been in the lawn and landscape biz since 1992. Had numerous trailers over the years. I'm not new to…read morethis. Bought 2 new hustler trailers in April this year for mowers. All was good until the gate broke at the metal tube and weld. Hinge was still good. Took it in to get it welded back. They would not take care of me without charging several hours of labor at $95 an hour and said they needed another hinge. Wrong. Said it was my fault the mowers pushed back and caused it to happen. Took it directly to a friend who has been welding for years. He said it is a factory defect and water is getting into the tube, causing it to rust from the inside. Which I agree with. Could have been handled properly, but this guy wouldn't listen to anything. He knew it all. The people at this place are not worth going too. Very bad customer service after spending over $5000 in trailers! Not a bad price for 2 trailers, which is the only reason i gave 2 stars.

our RV broke down on the 4th of July as we pulled into a charming farm in Strawberry Plains, TN…read more we would like to thank Jack , who tried everything he could think of to try to fix the problem. he came out on the 4th of July, was very reasonable, AND shared some veggies from his garden with us. thank you, Jack! Rex and Terri Perkins

I had my a/c work on it stop working in one day ,I call they said it's under warranty but the…read morewarranty work cost me $450. No new parts After I paid $445. Then he told it was going cost $1,800 to fix . It was fix somewhere else at $195 dollars So I'm not happy about this twice they had my Rv twice it wasn't fix but for $1,800 more it could be I would never go back to them

David answered our call on a Sunday and immediately came to help! We were experiencing overheating…read moredue to a coolant line rupture while passing through Newport on our way to a gig (musicians). He repaired it quickly, did a great quality job on the repair, and was kind and friendly. We are now running smoothly and will make it to our gig this evening. Thank you David!

Our RV broke down on I 40 just outside of Newport,TN. We called A&D as they list themselves as…read more24hr roadside assist. He told us he would be there as soon as he could (about 30mins). He never showed up. He never called back. After leaving us for over 4 hrs with no contact, we were able limp the RV to the next exit so that we were at least off the highway. We tried to call a total of 4 times. He never would answer. The next morning we tried to call him one more time. He answered but as soon as he realized it was us calling again, he hung up on us.

Drove from NH to Knoxville TN parked at walmart started the generator and had no power. Called…read moreRecmen repair RV they came right over. Found the problem and had it fixed in no time. Was very knowledgeable friendly and respectful. Would definitely use them again.

Dropped our lowboy trailer in for repairs and called a few days later no response. Called again the…read morefollowing day several times throughout the day same thing no response. My brother in law road by in passing through trailer hasn't moved. I come by the second week to pick up the trailer and was lied to about it being looked at. Had to wait for them to move stuff around to leave with it.

We had our EGR malfunction on our RV as we were coming into Knoxville. East Tennessee Truck and…read moreTrailer Repair was recommended to us as we were at another repair shop but they were not able to do what we wanted. The man drove to this shop and spoke with the owner, Jeremy, who said to bring the RV in. We stayed at his shop one night and since our tanks were full ended up staying in hotels for the next week. Jeremy and his team were able to fix the EGR, get the ABS light to turn off and do all of our maintenance. The costs was very reasonable and we would highly recommend his shop! Thanks a lot, the RV is running like a dream!

Frank was very respectful! He repaired my camper roof it was…read moreleaking!!! It didn't take him long either. And he was Very reasonable price!!! I will do business with him again!! He is now my go to guy!!!!

He did nothing but charged 450.00. Told us how to do everything we hired him for. Said we paid for…read morehis expertise advice. He is a swindler and please nobody use him! I will no longer use him Yelp.

We were preparing to take our motorhome on a pretty extensive trip. My differential fluid and fuel…read morefilter were due to be changed. Events overtook my planning and I ran out of time. I figured this was a long shot, but I stopped in with my hat in hand and asked Reid if there was any way they could take care of me the next day after I removed it from storage. He worked his magic and asked us to bring it over in the morning. We arrived at the shop the next day. Climbed out of the coach and heard air rushing out of someplace near the tag axle. I thought that would bump our trip back. They were incredibly professional and reassuring. "Not a problem, we'll take care of it". Take care of it they did! That afternoon, Coach is fixed and ready to hit the road. And the invoice was incredibly fair. Can't thank you and your professional staff enough. We'll definitely schedule maintenance with you in the future. Mark

We were hundreds of miles from home when our RV would not start. Commercial Truck Center sent a…read moretechnician to the RV park and determined the starter had to be replaced. The starter was not available locally and the Truck Center was able to get one shipped to Knoxville. This company went way out of their way to help us. They drove us back to the campground after the RV was towed to their shop and even made a stop for ice so we could save our food. They had a driver go to Knoxville to get the part and had our RV repaired by noon the next day. They even picked my husband up at the campground and drove him back to the shop to pick up the RV. We were so fortunate to breakdown close to this business. Commercial Truck Center could not have been more accommodating. Highly recommend them for their helpfulness and great repair work.

Chad was amazing! Kind, quick, and extremely professional!! He had my car jumped off, with clear…read moreinstructions on what to do next and suggested several places to go buy a new battery! 10/10 recommend!

We are so grateful to Chad for coming to our rescue when our van broke down waaaay up in the…read moremountains. He showed up quickly, was incredibly kind, and handled everything with such calm professionalism that he instantly put me at ease. He was patient, helpful, and truly went above and beyond. Thank you, Chad, for turning a tough situation into a positive experience. Stop researching and call Chad! Highly recommend him to anyone in need of towing!!