Honestly the worst nail salon I've been too. The eyebrow lady is extremely rude and racist. The nail techs water down the materials and make your nails weak. Highly unsanitary. read more

Unprofessional, rude and so overpriced! They charge based on need and they are allowed to do this because no prices are posted

Went to get my nails done yesterday for $40 for them to look like they need a filling. Not neat at all. There's bubbles the nail polish isn't put on right one of my nails. I'm very disappointed and won't be going back. Plus the guy doing my nails was always answering the phone which is fine but felt he was to distracted and was rushing to do my nails. read more

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This is a very friendly place to go. They do a great job. Prices are a bit steep but I guess you get what you pay for read more

Queen Nails - Summer nails. Tweety did an excellent job. - Nail Salons Near Me - Berwyn, Illinois

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so so bad first of all we had a appointment at 530 did not sit n a chair till 630 horrible service my sister got her manicure done she bleed from it saw away her real nail so bad it bleed my 5 yr old went for a mani an pedicure gave her no water jus paint her nails an that's it an charge me 25 for her only an told me u want water well 5 more my nails a horrible noting I wanted did not clean the dead skin I wanted them to an Dennis the owner said no no my nails r not even not file down horrible rude never will go back there ever. read more

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The guy felt uncomfortable doing my feet. One foot is done perfect the second one still had bad skin. I get my feet done on a regular so it don't take much but I definitly was unsatisfied. My daughter liked her nails and feet she's 10. So I gave them two stars.. read more

Queen Nails - My 10 year old Cara getting a pedicure - Nail Salons Near Me - Berwyn, Illinois

The first and last time I come to this establishment. Their nail tech Cindy was extremely unwelcoming from the minute of service. My nails are all uneven and not shaped the same. I'd make suggestions regarding mistakes and of course it would upset her. I got to the point of asking if I could use her file to try and fix my nails. There was really nothing I could do after the way she had already "shaped" them. She was talking down to me like I was dumb or something. Very condescending. I am not kidding you when I tell you I started feeling so much anxiety. It took everything in me to stay as calm as I did. She didn't paint the edge of my nails so when I asked her too, of course she did a crappy job. See the picture. I just left and this is what my nails look like. Some of my nails are so thick and wide on some sides. I have nails with a straight shape and others with a round shape. Simply put, a horrible job. $90 down the drain. read more

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First time here. I was a little nervous because the guy helping me said he had only been working there 2 months. He was also a little aggressive at times while handling my nails. I told him not to squeeze my hand too hard, he comply. He did a very nice job with my nails. I was definitely happy. I showed him a picture of the nail design i wanted since he didn't speak english much. I added the silver glitter to my blue nails at home after i left because he said he couldn't do it, he was worry he would messed them up. No biggie i did it myself at home. I went on a Tuesday and they only charged me $30. I was happy with results. I Would go there again. read more

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Well this was my first time at Queen nails and I loved it. The people that work their are very friendly and kind. That was one of my best experience that I've in a salon. They great. read more

Queen Nails - And Spa Pedicure - Nail Salons Near Me - Berwyn, Illinois

Horrible service! I asked for a soak off for my acrylic nails and the nail tech started to rip off my nails with nail clippers! I was in so much pain and I told the nail tech that it was hurting and all he said was "sorry" and kept going. I asked him why is he doing this if I asked for a soak off and he said that it's faster and doesn't harm the nails as much as the acetone. I had enough and got up and left. read more

Queen Nails - Nail Salons Near Me - Berwyn, Illinois

I have gotten a few pedicures done here in the past and I enjoyed them. Last thursday, I decided to get a full set done by them. The owner was constantly telling me to try their acrylics so I tried it. I got the older guy with a silverish hair. Then all of a sudden he tells me to dry my nails under the light even though there was nothing to dry on my nails. He had only put on the beads which at that point was completely dry already. Next thing I know, he walks out of the salon and disappears for a good 3 minutes. He comes back in with a bag and then starts getting started. He cut me a few times when he was buffing the nails and when I flinched and said ow he didn't even faze or move it so it wouldn't hurt me. He just kept going. I kinda let it go. At that point I was kind of tired of being here so I paid $45 and gave him a $5 tip and left. As I inspected my nails, some of them weren't the same shape. On saturday, I was doing some small house chores and all of a sudden my pinky started lifting. I have gotten acrylics many times from other salons and NEVER have I ever had a nail lift within 2 days of getting them done. I want to go back to get it fixed since I did spend $45 on them, but I don't have time. I shouldn't have to come back within a few days because I get acrylics so they last longer because with my busy schedule I don't have time to get them done often. I can safely say I will never get acrylics done here again. I might come back for a pedicure though, and they are great at doing eyebrows. read more

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I Just set with a number to get my eyebrows waxed. I sat for 25 mins and watched as the woman doing eyebrows continue to skip over me. She skipped over me 3 times. When I finally said, I was next before all those people she just looked at me. Will NOT be back! I left read more

Never trust a place called Queen Nails is the lesson here. My nails looked better going in than coming out. And the guy who worked on me was almost annoyed that I was there... expecting a service... wasting his time. There's a million of this shops, find another place. read more

I came with my grandma looking for a good time getting our nails done. I don't know the name of the guy who was doing my nails but he had an attitude and it made me feel horrible and i am very sensitive so I felt like crap afterwards . He would yank on my hand and would pat my hand as if he were to hit me and told me to relax like I already wasn't doing anything to bother him. The lady who sat us was very nice and made me feel more comfortable being there. I also have a feeling that he was talking badly about me to my grandma after he did my nails. I will not be coming here again just because of the guy who did my nails... read more

This is solely on the fact that eyebrow service takes forever! Fantastic job on nails and eyebrows! Tweety (I believe they call her that) takes her time and has never ever messed up my brows. However, the wait time is ridiculous. People constantly walk out because the wait time is too long! As soon as I said that a second person walked out no joke! I think instead of walk ins they should definitely accept appointments! Please and thank you! read more

This place is the most unprofessional place I have ever been to. Their quality of work if horrible, not to mention their customer service. They rush just to get the job done and don't care about they quality of work. I would never step foot in that place again, mind you it's not the first time. I've given them the benefit of the doubt several times read more

TERRIBLE TERRIBLE. I started going to QN with my mom more often. We would get our nails done for her birthday, for the summer, for Thanksgiving, for Christmas. Basically all the holidays. The service was bad, and we would notice until after the work was done. Every single time, my Gel nails would start chipping on the side because the lady did not do her job well, she wouldn't shape them correctly either. We would ask for GEL and yet still received powder yet my mom and me did not know that Gel was indeed a gel consistency. (i know we were dumb) When I went with my friend, there was no one waiting. So you would think that the people would take their time, it was quite the opposite. She left my friend's nails looking like bubble gum was used for the Gel full set. She didn't file them correctly, she didn't shape them correctly either. IT WAS BY FAR THE WORST NAIL EXPERIENCE FOR HER. Both our nails were done in 20 minutes?! I've gone to places where they at least take 20 minutes to get the nail shape right. Such a shame because the guy who I think is the owner is such a nice guy, but the salon is not worth any money. read more

I've only been going to this establishment for a few months for eyebrows mainly. I was referred to Cindy one of techs that work there. The 1st time she serviced me she was EXTREMELY, EXTREMELY RUDE!!! I thought her lack of service was due to the overwhelming crowd that was there. I went a 2nd time and just so happen to get Cindy again! THE WORST HUMANBEIING I have EVER received service from. If I ever step foot in that place again I will NEVER deal with her!!!! On a better note Twitty is really good at doing eyebrows! read more

Awesomesauce. I walked in on a Friday afternoon and within an hour or so, I had gotten both a mani and pedi for pretty cheap. My manicure lasted for almost two weeks and a bit longer for the pedi. I would definitely go back. Also, apparently the girl that waxes eyebrows here is amazing and super popular. When I walked in here, the front of the shop was packed with people waiting to get waxed. Queen Nails must be doing something right... read more

Great work, over priced & nasty & unfriendly staff. I go here when I cannot travel to my fave salon, but willing to deal with attitudes or unfriendliness just to get my nails done. The best in the area. I love the foot spas read more

They do a horrible job. My nails were not glued correctly. I overpaid for a no chip so my nails could break 2days later. After i went back and spoke to the nail tech he refused to fix them and he wanted to charge me an extra 10 for fixing them. He was very rude with me. "Oh you do know about nails huh". "I bet you dont even know what color it was". Those were his exact words read more

Queen Nails - Nail Salons Near Me - Berwyn, Illinois

5 star service every time I go there. I have been doing there for 7 years and Dennis is the best nail tech. I am extremely picky with my nails and he always exceeds my expectations. It's unfortunate to see low yelp rating. I'm guessing people only rate when they have bad experiences.. read more

I got a pedicure here and I ended up getting an infection in my big toe from the way the male artist performed the pedicure. He pulled the side of the nail back to remove it and it not only caused pain but the infection in my toe. The manicure I got done was very pretty though. Just wish the nail artist listened to when I said I wanted shorter nails. read more

Went here before , while my nails were "okay" the service was horrible. The guy who did my nails kept joking that I looked scary and insisted that I smile. The phone rang and he answered "Lazos tacos what's your order?" not only did I not find it funny, I found it pretty offensive. Anyways , he talked me out of getting my nails done how I wanted saying "it would be too much". I honestly think he just lazy and didn't want to do the work. Recently went in last Wednesday for a mani and pedi. Paid 55, the lady who did my nails got gel on my skin and cuticle. My nails were filed crookedly and she spent no time on my pedicure. I'm definitely not coming back here ever. 55 for a crummy job. I've done my own mani and pedi before waaaaay better than this place. And the place looks dirty read more

Queen Nails - Nail Salons Near Me - Berwyn, Illinois

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This place always gets a bad rep, and for no good reason. I've been here a handful of times and I've never had anything but good service. Tonight was especially great, literally walked right into the seat and got service right away, the owner even went out of his way to show me the new fall colors. My boyfriend was with me and they were nice enough to pull up a little stool for him to wait. My no chip was so worth the $30 and it was quick too. Don't let the other reviews sway you away! read more

Queen Nails - Nail Salons Near Me - Berwyn, Illinois

First time at Queen nails in Cermak plaza. I will NEVER go there again! Horrible service! I was there Friday night I left just to look at my nails and realize that they were messed up they have bubbles on them so I had to go back in she had to take all the nail polish and acrylic off all my nails except for 3 redo them I go out and my nail breaks the nail polish is already chipping off I went in there just now to talk to them I did not want them to fix them since they already have to fix them immediately I just wanted my money back even half of my money they refuse customer service is horrible I do not recommend this place for!! I give this place 0 star rating unfortunately Yelp requires you to check a star and ordered a post so there is A1 but I give it a zero read more

I had to get my eyebrows done and and it was a pretty close place so I decided to go here and I absolutely loved how they did them, they came out so cute and she took her time to get all the little hairs with the tweezers, I usually like to get threading instead of waxing with my eyebrows but this waxing was literally perfect. read more

I went in last Wednesday 7/29 for a gel nail fill and a pedicure. I was very unhappy with the pedicure. Basically, my feet were soaked, nails clipped/filed and then polished. No scrub... No massage... No lotion. The gel fill looked ok until she painted my nails and I could see how uneven they were. I had to ask the tech to clean my cuticles as there was nail polish all over them. She did but they were still dirty. I left there paying more for less in comparison to my usual nail salon. Within 24 hours 2 nails cracked, I was on vacation so I couldn't get it fixed for 4-5 days. I called and the manager said he would take care of it. When I went in today he was very nonchalant as if he were merely placating a bratty child. He fixed the 2 cracked nails and when I showed him an uneven nail as well as a nail with gel that wasn't filed down he smirked. Then told me to use a file at home. I told him that I paid for their services and I do not expect to have to correct their mistakes afterwards. He offered to change the color saying "it's on me" well did he think I was going to walk out with 3 freshly painted nails and leave the rest with their 5 day old color? I had to ask him twice to put on a second coat of polish because it was uneven. He replied that it would be "too thick". I told him that my hands are a reflection of his work, his business... Again he smirked. When my color was dry I said thank you (because my mother raised a polite child) and walked out. I will NEVER go there again. Paid more for less and ended up having to go back and point out their many mistakes only to feel like I was complaining about nothing. read more

Queen Nails - This is the aftermath of removing the gel overlay (fill in) I had done at Queen Nails. - Nail Salons Near Me - Berwyn, Illinois

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A very poor experience with a no chip nail. I would not recommend. My no chip got ruined the same day after stepping out of the salon. I Went back to get it fix on Monday since Sunday was closed but not only the staff got upset and treated me very poorly but also cut me and burned me while leaving me on a chair on purpose for a long time on acetone (not mentioning that the lady who had done the no chip on that Saturday had cut me a few times while cutting my cuticles). I would definitely not recommend to friends or anyone. read more

I have been here 6 times. Always always ask for Cindy to do your pedicure. The older guy w/the salt & pepper hair did a really lazy rush job on my wife's feet. I was pissed that I paid for that disaster of a pedicure. Cindy does a careful thorough job. read more

After being on my feet for 12 hours, 3 times a week, the least a girl could do is get herself a damn pedicure. My feet purrrr with delight everytime I pamper them at this no fuss nail salon. I have been coming here for about 8 years on & off now. They're located in the Cermak Plaza Shopping Center. The service here has always been great. They greet you as soon as you walk in, you tell them what services you're there for, and they direct you to where you need to go. It's as easy as that. No fuss, no hassle. And I'm a no fuss kind of girl. They also offer eyebrow waxing. They keep a hefty supply of magazines and also have a wall mounted flat screen for your viewing pleasure. read more

I came in this place for the 1st time Saturday for a filling...and french tip. I got seated right away, but the the service was unbelievably bad. The middle aged foreign man was very rude. His whole demeanor felt like he was bothered to be doing my nails. He left my nails looking very scratchy on the surface. Nothing another coat of clear nail polish would not fix. I thought of asking for another coat, but I just wanted to get out of there. The french tip and nail shape on one of my fingers was very crooked. I will say the rest of the staff seems very nice. There was a little girl (daugher to one of their employees) playing in the salon. I usually leave a tip for their services, but I didn't feel he deserved one. I will NEVER go back here. read more

The owners are very rude people. They took newly arriving customers before me. Go somewhere else to deal with nicer people.

I don't get why this place has bad reviews, personally I've never had a bad experience here when it comes down to nails or eyebrows. Tweety is the best at doing eyebrows with wax and if you need nails either go with Cindy or the very kind owner read more

Queen Nails - Nail Salons Near Me - Berwyn, Illinois

best nail place. dennis is always my go to for nails but cindy is the best at ombré nails. everyone there is very nice & helpful. i always put all my friends on with Queen Nails & always get so many compliments about a month ago i brought my niece here and she always talks about how she wants to go again! once it was soo busy so i went to the other salon, big mistake. no one can compete w Queen. shoutout to my friend for putting me on w them because they are the best! read more

Queen Nails - no chip full set, done by Dennis - Nail Salons Near Me - Berwyn, Illinois

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If I could give this place negative 5 stars...I would do it in a heart bit!!! Is one of the worse nail places I have been in my life!!!! I am a very busy lady, I try to get my nails done every week is like my Me time! I do this to relax, I always get the massages on hand and feet, I spend about 1:30 min or a little more at the nail salon, a little expensive but is worth the investment(when is done right!) the place I go to is called Villa Nails is in Oak Lawn, Il, I live in riverside (to far) but they do a awesome job, I came to queen nails outside some guy looking at me like he didn't work there, then he comes right behind me and ask me: what you get done?? I told them what I need it he pointed to a chair and I was kinda confused , he didn't talk was all signals, he was rough on my feet and everything I asked him he had an attitude about it! Terrible, the massage sucked, the process was painful and uncomfortable, when doing my manicure he argued with me about my nails being long and natural and me not telling him, although and told me that 99% of ladies have fake nails and that he thought mine were too... He was mad making noises gestures, I was about to walk out and then he change he's attitude, but so fake... I had to pay %70.00 for horrible service and a bad, bad job, my nails are uneven, no chip was bulky and done like I did it myself with the lights off... I just wanted to leave! My Advice: Do not come here and waist your money!! read more

Picture says it all. Not to mention, he took his sweet ass time. Which I wouldn't have mind at all, if they didn't come out to be this ugly. read more

Queen Nails - Don't usually get my nails done. But when I do, it's the Worst no chip mani - Nail Salons Near Me - Berwyn, Illinois

EYEBROW WAX! may not be the place for mani/pedis but TWEETY( make sure it is her because the other people are not as good) can really sculpt eyebrows i only go here to her for my eyebrows hands down best place in the area for eyebrows read more

I went there as a first time customer, the man that was doing my nails was not friendly, made my nails all different shapes and just was a overall bad experience. The woman Cindy that did my eyebrows was nice and did a great job but my nails I WILL NEVER GO BACK TO THIS PLACE!!!! read more

I do not normally write reviews. But my experience has definitely prompted me to say something. I came here because I did not want to travel too far from home for a mani/pedi. I knew that in the past, the atmosphere in the salon has not been stellar, but still..I love supporting my neighborhood businesses. However, next time I won't make the same mistake. The customer service I endured this time was herrendous. The nail techincian I had made me feel alittle uneasy from the beginning, making a weird (almost inappropriate) comment about a woman on the TV behind him. Then, in effort to make conversation, they went on to tell me a very racially charged story, in which the "N" word came out of their mouth. I never thought, that while doing my nails, I would ever encounter such a topic. The worst part was they were almost pushing me to agree with them on this issue. Once my unease was noticed, my entire nail appointment proceeded to go down hill from there. My nail techincian also smelled heavily of smoke due to their mid smoke break during my service. When I got my pedicure, instead of asking me remove/place my feet in the water..they would smack my legs or push my foot off the ledge. And finally, when they removed the gel lamp from my feet they whacked my foot with the machine, without so much as a "Sorry" or "Excuse Me". If you enjoy rude behavior, feeling uncomfortable while paying high quality salon prices, and the smell of cigarettes, then Queen Nails is for you. Take your money else where, literally anywhere else, but here. read more