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    Queen Custom Couture

    5.0 (3 reviews)
    Closed 11:00 am - 6:00 pm
    Updated over 3 months ago

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    4 years ago

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    JCPenney

    JCPenney

    3.5(16 reviews)
    5.9 mi
    $$

    This JCPenney is located at Town Center Mall and sits along the backside of the mall near the…read moreentrance along with other big clothes retailers such as Belk. We popped into this location on a Friday evening in search of formal wear (slacks, jacket) and arrived around 6:45 PM. We did not think anything of our arrival time, as the mall stays open until 9:00 PM...however five minutes into our shop and we hear that they are closing at 7:00 PM. We found it really bizarre and asked a staff member if it was a special closing for the night or their hours and all we got was "not special" and they walked off. Was the weirdest interaction...and was honestly rude. Given that we had things in our hands to try on and they were clearly in a rush to close, we simply shelved the clothes and hopped across the parking lot to Belk. I gave 2 stars for the brand and the fact that before leaving, we did find a few well priced items that would have been nice to purchase, but...oh well. I am usually a massive fan of JCPenney for my formal wear as they always have a good selection at decent prices, but next time I am in need, I will probably hit a few other spots first and have this particular location as a last resort in my search.

    I've out grown Penny's now that I'm older but back in the days it was a good place to park your…read morecash, look good without spending a fortune. They had and still have great sales associates that will help you with anything that you may need. A few months ago I went to the Penny's by Northpoint mall with a friend and her daughter who was going to a school dance. She needed a dress that was age appropriate. We were able to find one for $40. So now she's super into this store which is great because they have great clothes for teens that aren't revealing or low cuts. They're nice quality too. They hold up in the wash well and don't shrink or fade after a couple of washes. Plus they're easy on the budget. Even though in the past few years they've struggled to compete with other retailers I do hope they make it.... 989th review 12/14/2017

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    JCPenney
    JCPenney - JCPenney Town Center At Cobb Escalators

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    JCPenney Town Center At Cobb Escalators

    Queen Custom Couture - formalwear - Updated May 2026

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