Trying to rent from this company was disappointing. Only showing specific days and times which did…read morenot line up with my work schedule with absolutely no flexibility. People answering the phones not wanting to help outside of telling you if the property is available or not. I hope I'm never in a position where I have to rent from this company.

I rented from RPMNI when I moved from IL I found this company online and setup an appointment to…read morerent a 3 bedroom 1 bath home with a 2 car garage, the home was absolutely lovely I lived in the home for 2 years and NEVER had any problems in the home, they did a once a year inspection in the 2 years I contacted them twice once was for a beehive they came out within 2 hours of my call and go rid of he the beehive the second time was to update the toilet in the bathroom because my husband had cancer and needed a higher sitting toilet, I purchase the toilet and their plumbers came the next early morning they were in and out within 15 minutes to replace the toilet, this company is responsive and professional if I could give them a 100 stars I would do just that I highly recommend this company. I have since purchase my home and if should ever need to rent out my home I will definitely reach out to them to manage my property.

This is how Property Management typically starts. They work hard to gain your trust, and once trust…read moreis gained they start dropping the ball. Unless you want tank your investment, stay away, because Q3 will do just that! In 8 months, I lost $17,000 in unpaid rent and property damage. Despite repeated instruction to evict non-paying and filthy tenants, Nikki continually failed to do so. I finally got a wage garnishment and will only get $63/month until his portion of rent/property damage is recovered. In the 8 months they managed my properties, only 2 late notices went out to this particular tenant. They will play boss and do a pretty decent job at it, until the tenant gets in their face and then they back off as is exactly what happened here with this particular tenant. When the water heater went out, Nikki advised me not to replace it because tenant was not paying (this was a week or so before we parted ways). This alone could have cost me. I made arrangements for replacements because I am required by law to provide hot and cold water, and vendor was not able to reach Nikki or Laura after repeated attempts. I stepped in to make arrangements for repairs, and either Nikki or Laura failed to accommodate. When I asked for a drive by and inspection, Laura failed to do it stating, "I don't feel comfortable going there." Get a maintenance guy or something to accompany you. I am an out of state owner, and had to fly in to meet contractors for repairs and maintenance because Nikki and her team refused to do so, but still charged their fees. My properties are in Michigan City, and Q3 didn't have attorneys in that area so I had to find one. Charged me $300 for an eviction she had no part in. One tenant was like section 8 (guaranteed payments) that I had to evict due to "health and safety" violations. Nikki failed to take part in the eviction citing "Fair Housing". This unit had a severe rodent and bedbug infestation that spread to the unit below. Charges management fees even when no rent is collected. When I asked why, Nikki stated "because we are still performing Management duties." When I asked what Management duties she was performing, she was silent. Created leases even while same tenants were already under a lease. Her leases had multiple spelling and grammatical errors. Seriously, a 5-year old could've written a better Lease. The lease didn't even say ANYTHING about a security deposit. When I started pressing her to collect rent, make repairs, and do evictions, said I was "micromanaging her". If they did their job from the beginning and worked to protect my investments, "micromanaging" would've been unnecessary. Failed to do quarterly inspections as outlined in the contract.

Read the previous review and couldn't be further from the experience I've had over the past 6 years…read morewith Q3 Realty. The owner has always gone above and beyond for my investments and I have never questioned statements or my monthly check because they come every month as promised. I chose Q3 Realty because I worked with another management company before them and they did nothing but cause me headaches, plus I was always questioning where my monthly check was. I have been in business for over 30 years and know that some people are hard to please no matter what you do so reading a negative review like this makes me question the person who wrote it.

Jessica and Angie were so helpful and great attitudes. They were very patient with me. The office…read morestaff is great!

Whatever they fix, or say it is only to benefit the HOA. The HOA building side is more important…read morethan the rest of the residents. Finally got the landscaping finished on our side of the building after two years, and got their old plants put in that they let almost die. They have new plants. WOW!

Do not rent the from this property they are very nasty. Upon moving in i discovered I had holes…read moreeverywhere in the floor. I discovered a basement that wasn't on the lease that had dead and alive cats in it. There were mice and roaches the blinds were broken and my water heater went out so me and my baby had to stay with family because we had no hot water for 3 days. I moved in to my unit march of last year and was told my deposit wasn't coming back in the full amount because I terminated it early. I was told my lease was up at the end of march when I asked about my money and I stated that technically that's a 13month lease not a 12 month lease and Cindy was the one that looked at my lease and told me my renewal information and everything then later tried to lie and say we never spoke about my notice and stated the property doesn't keep track of when tenants leases are up. Do not Rent

Mr. Nathan Reeder assisted us in purchasing our dream home in Hobart, Indiana. It was a very long…read moreprocess for us, 8 months of sorting out neighborhoods and homes until the perfect home was found! We were new to Northwest Indiana, but Mr. Nathan Reeder helped us select an ideal city for us to consider during our home search. Mr Reeder is very knowledgeable, patient and friendly and advocates for his customers 100% through the real estate buying experience. He and the rest of his family own and operate this real estate company, so their heart and souls are invested in every business relationship they join. Since home buying can be very stressful and new to many, Mr. Reeder helped us remove some of those frustrations by giving us quality referrals for other services, including an excellent mortgage broker and home inspector. Communication was always prompt, professional and best suited to meet our busy schedules. I can tell you that many realtors out there are very superficial, fake, or pushy when it comes to closing a deal, but like a true professional that Nathan Reeder is, he made almost every other realtor out there pale in comparison to his business ethic and knowledge; we were always confident in his abilities to help us find a great home! Because of his excellent business, we will refer family and friends wishing to become part of the Northwest Indiana community to Reeder Realty!

I have been trying for a couple years to find someone to match the photo style of a family military…read morephoto tree from my grandfather down to me. It had been created many years before and I wanted to change one of the photos, matching the style of the previous photos. Chris did an excellent job and I can now pass it on to my oldest son with pride. Great job Chris!

We have used Glass Heron to photograph 3 of our seasonal rentals and Chris does a fantastic job!…read more He arrives on time and takes photos from various angles and views, so we can choose the best ones for our rentals. The awesome photos Chris show off the best in our properties and we receive guest comments frequently about "the great pictures." We'll definitely use Glass Heron again!