They scheduled me real quick and the price was just right…read more My inspector, Jeff, was very courteous, friendly and informative. This is the first house my dad and I have looked into purchasing and Jeff helped me understand what was needed and what was basically window dressing. He even answered my questions about prospective projects I wanted to do to our 70s split level and he gave some wonderful advise as an expert. I felt so comfortable with the whole process, the walkthrough and we were out of there sooner than I expected. Thank you so much!

They were recommended on a local Reddit post for Spokane and after doing a lot of research decided…read moreto go with them as we are first-time home buyers and of course nervous. From Jamie in the front office who worked with me on scheduling after some complex moves due to tenants in the home. To Dan who did our home inspection and who had our report in less than 4 hours, it was amazing service. Was extremely impressed and would recommend them whole heartedly.

We highly recommend working with HIMM for any of your home inspection or maintenance jobs. Jeff…read moreperformed an inspection of our house before we purchased it, and he was extremely thorough, personable, and professional. Jeff inspected every nook and cranny of the house, providing pictures and detailed analysis in his report on everything he found. He worked with our schedule to complete the inspection and met with us in person to go over the report. As a first-time home buyer, I was very anxious about the process, and Jeff even took the time to respond to my questions via text after the inspection. These guys are pros. They care about honesty and helping people make the best possible decision for their future.

He showed up in my kitchen. without any notice. I asked him to leave. I had no prior knowledge Of…read morehis intentions. I asked him to leave and he refuse. I'm standing in my kitchen with only a towel on and he said no. I was so shock I didn't know what to do. I needed to get ready for work. it was surreal. how could this man refuse to leave when asked him to. I was to shock to react. If this happens to you call The police. It's what I should have done.

I am in the process of buying my first home and hired Frank for the inspection…read more I honestly did not know what to expect but he was very kind, honest, and personable. While I was very impressed with the report he created for me it wasn't until 2 days later when it was confirmed he did a great job. I was chatting over drinks about the things he noticed on the home and I received a comment of "oh you really found a good inspector if he noticed that!" Frank has the experience you need!

Contacted Frank Heidt for Lead Paint Test, came out did the test paid him cash since it was a rush…read more Then he turned around after saying I would be given a written report showing the results, then refused to give me a report at all. Extremely dishonest, he knowing took advantage of an old sick woman.

How do you know someone's true character? When they MESS UP. Jeff checked the box and overlooked a…read morebathroom fan exhaust that wasn't installed, and instead laying in the attic against framing. There wasn't even a cut-out for it. Basic inspection 101. Second item as sonotube left installed below grade surrounding the sump. After being very sick these past 7+ years since moving into our home, multiple doctors visits, etc thinking I had debilitating MS, turns out, after deep investigation, I suspected we had mold. Turns out, we DID! Testing revealed toxic levels a 14/15 (15 you need to vacate). Not only do we have extremely high levels of the most toxic mold species Stachybotrys, Chaetomium, to name two of the several types found in the home, in the missed areas. Not to mention extreme levels inside my body. Contacted him to let him know if the "big misses". His comment was "thanks for letting me know". $60k+ and counting for remediation, repair, new carpeting and all new furnishings as the toxins and spores penetrate every single porous surface. Hours and hours of manual labor to small particle clean every single item and surface in entire home. Ongoing illness and doctors' bills. THE CLINCHER? We had even emailed prior to inspection to upgrade to infrared as we had mold concerns having moved from the south. He advised that we would utilize the infrared and go from there if anything was pointed out using the device. We have since emailed him, with all of the labs, findings, costs and data (to include the mold concerns prior to inspection), and we have had ZERO RESPONSE!!! His negligence has cost our family pain, suffering and financial hardship. We understand that some things in an inspection can go unoticed when they are hidden. THIS WAS BLATANTLY obvious. We didn't quite know what to expect when we emailed him recently. We had asked how he was planning on contributing. Update- I received an email telling me to remove my factual review, that can all be backed by documentation. Received response letter. Letter was complete of legal jargon as to how they are not legally responsible. We knew this is the contract essentially frees them of every single thing including negligence. And it has been nearly 8 years. In my response, I agreed there was no legal standing, yet morals and ethics could have superseded. Note that house was built in 2013. Edition was in 2014, in which the builder removed fan vent as interfered with edition, and had never reinstalled the vent. It had been up against framing 4 years PRIOR to inspection. Keep in mind, we upgraded to infrared to point out any potential moisture issues. This particular bathroom was being used, therefore it should have been picked up via this mechanism. Builder acknowledged this, and can show documentation that it was this way upon inspection via builder communication. Old vent cut-out was boarded over in 2014, and no new cut-out was made for new placement. Inspection was in 2018. Just because the contract frees them of everything doesn't change the fact that it happened. See review from Dr Hsu. He elaborates on the extent of their contract. Every single person we discussed these issues with (mainly vent) were in disbelief that our inspector didn't catch this very obvious, very VISUAL issue. My prominent realtor/broker cousin (whom refers Jeff), builder, remediation company, etc.

Jeff gave a lot of helpful suggestions and answered many questions during the inspection, which is…read morewhy the rating isn't lower here. However, he did not fulfill a lot of pieces of the premium (mid-level) package we had paid $560 for. Before we purchased a package, he sent us a video from the website that showed we would get the documents printed on hand at the house. This did not happen, but not a big deal. He also told us in the email when we were purchasing a package that "the 360 package" would not be available but didn't mention anything else. We carefully read through the full list of features on the website, and the one item that lists 360 in its name wasn't necessary to us, as long as we got the room measurements feature we were paying the higher package price for. In getting the report after, we didn't see the room measurements, and when asked about this, he said that it was included in the 360 package. Nowhere does it mention that this is part of a 360 package. Only after I pointed that out did he mention that he didn't charge us for those particular missing services, but that they now had the equipment to be able to provide them for ~$50-75 more. When I asked him to provide a receipt that specifies the original price minus the cost of those missing services, he responded that he could not provide those amounts because of the system he uses to figure out costs doesn't do ala carte prices. He had never mentioned a lower price until we inquired about missing services and he was unable to provide a receipt for the premium package minus these missing services but wanted to charge us for services we had thought we'd paid for the first time. I'm not sure how much of this is him or the Pillar to Post franchise chain, but more transparency around the packages and costs up front would have been great. On top of that though, he didn't notice/report the rodent droppings or traps we later found in the kitchen cabinets or the mold in the washing machine (he also didn't scan the machine's model like he did other appliances so maybe that's why he didn't notice it). So also inconsistency in being really thorough on parts of the house and less so on others.

The English Inspector is owned by Tom. He is a top-notch guy that knows the industry. He came to…read moreour home to perform an inspection and we also requested a radon testing in our basement. Our reading was normal for the time of year and area. Tom made some some simple recommendations to keep the number low. Very professional person and love the "English" accent.... Yes it's authentic. We would recommend Tom and The English Inspector for all your inspection needs. Thanks.

From the owner: We are able to get your inspection booked, completed and report returned in 24 hrs…read more Book today and we could be out tomorrow.

Very thorough inspection services. I highly recommend when in the market for a new home.read more

Erik is unbelievably professional, thorough, and knowledgeable! I am a first time home buyer and he…read moreanswered any and all of my seemingly idiotic questions without making me seem completely stupid for asking, which I greatly appreciate. He is so helpful with everything he did for our home inspection! His work is exhaustive, top to bottom, and extremely detail oriented. He went through absolutely every nook and cranny in our future home and his report was clean, concise, and the work of a true professional in his field. I would HIGHLY recommend him to absolutely anyone and would not hesitate to use his services again!

I was in a pinch and out of time to get my home inspection done and Daniel with Valdez Home…read moreInspection was able to get us in the schedule with no notice. He was very clean, friendly, thorough and informative. I strongly recommend VHI if you need a home inspection or pre-inspection. -Happy Customer

From the owner: Valdez Home Inspection LLC, We provide quality Residential Home Inspections in the Spokane and…read moreCouer d Alene areas.

I'm in San Diego but decided to dive in on the recent real estate boom and invested in a properpty…read morein Spokane. This was my first investment property so I was a bit nervous about the whole process but Dave from Insite Home Inspection gave me the confidence that the property I was investing in was solid and did not have any hidden issues. Dave is punctual, professional and most importantly incredibly thorough. He went through the property like a forensic detective investigating a homicide ;) Fortunately the property only needed a few minor repairs that I most normal folks never would have even noticed. I highly recommend Dave and will be using him again if I ever need a home inspection again.

From the owner: Certified and licensed home inspector in Spokane Lic#…read more21014388

My husband and I had two home inspections done in a short period of time by two different home…read moreinspection companies so it gave us a comparison. We thought Home Inspections Maintenance & Mgmt (HIMM) was much more thorough than Housemasters. It appears to be standard to skip over some features of a home such as irrigation systems, hot tubs, etc. However Housemasters skipped over more items than HIMM in comparing their reports. Casey from Housemasters got into the attic and on top of the roof so the inspection seemed pretty thorough however we were a little disappointed to find so many items on the report that weren't inspected. After we moved in we discovered gas leaks in both fireplace shut-offs. Maybe this isn't something that's normally inspected either? We also learned from the Avista gas inspector the furnace vent is under the deck rotting out the wood. It needs to be extended. That was never mentioned in the report. We still don't know whether the water softener is working as it was a skipped item. Another separate inspection? The hot & cold water is reversed in the showers (not mentioned in report). It's minor but makes us wonder if even more things were missed (such as reversed wiring in the other house HIMM inspected). It's tough in a competitive market. You try to make your offer attractive by shortening the inspection time but then it's hard to schedule more than one inspection so you want it to be as thorough as possible. It's best to be there in person when the inspection takes place (as we were). You learn a lot more than you would from just looking at the report. Next time around I would ask right when I made the inspection appointment what items WON'T be covered so I would hopefully have time to schedule separate inspections as needed (furnace, A/C, gas fireplaces, hot tub, possibly roof and irrigation system).

Doug inspected two houses for us. He is so thorough, his home inspection were almost three hours…read morelong. He was very informative on the conditions of the homes before we purchase it. Though it's not necessary to attend, I highly recommend spending time and engaging with Doug during your home inspections.