They scheduled me real quick and the price was just right…read more My inspector, Jeff, was very courteous, friendly and informative. This is the first house my dad and I have looked into purchasing and Jeff helped me understand what was needed and what was basically window dressing. He even answered my questions about prospective projects I wanted to do to our 70s split level and he gave some wonderful advise as an expert. I felt so comfortable with the whole process, the walkthrough and we were out of there sooner than I expected. Thank you so much!

They were recommended on a local Reddit post for Spokane and after doing a lot of research decided…read moreto go with them as we are first-time home buyers and of course nervous. From Jamie in the front office who worked with me on scheduling after some complex moves due to tenants in the home. To Dan who did our home inspection and who had our report in less than 4 hours, it was amazing service. Was extremely impressed and would recommend them whole heartedly.

I'm in San Diego but decided to dive in on the recent real estate boom and invested in a properpty…read morein Spokane. This was my first investment property so I was a bit nervous about the whole process but Dave from Insite Home Inspection gave me the confidence that the property I was investing in was solid and did not have any hidden issues. Dave is punctual, professional and most importantly incredibly thorough. He went through the property like a forensic detective investigating a homicide ;) Fortunately the property only needed a few minor repairs that I most normal folks never would have even noticed. I highly recommend Dave and will be using him again if I ever need a home inspection again.

From the owner: Certified and licensed home inspector in Spokane Lic#…read more21014388

How do you know someone's true character? When they MESS UP. Jeff checked the box and overlooked a…read morebathroom fan exhaust that wasn't installed, and instead laying in the attic against framing. There wasn't even a cut-out for it. Basic inspection 101. Second item as sonotube left installed below grade surrounding the sump. After being very sick these past 7+ years since moving into our home, multiple doctors visits, etc thinking I had debilitating MS, turns out, after deep investigation, I suspected we had mold. Turns out, we DID! Testing revealed toxic levels a 14/15 (15 you need to vacate). Not only do we have extremely high levels of the most toxic mold species Stachybotrys, Chaetomium, to name two of the several types found in the home, in the missed areas. Not to mention extreme levels inside my body. Contacted him to let him know if the "big misses". His comment was "thanks for letting me know". $60k+ and counting for remediation, repair, new carpeting and all new furnishings as the toxins and spores penetrate every single porous surface. Hours and hours of manual labor to small particle clean every single item and surface in entire home. Ongoing illness and doctors' bills. THE CLINCHER? We had even emailed prior to inspection to upgrade to infrared as we had mold concerns having moved from the south. He advised that we would utilize the infrared and go from there if anything was pointed out using the device. We have since emailed him, with all of the labs, findings, costs and data (to include the mold concerns prior to inspection), and we have had ZERO RESPONSE!!! His negligence has cost our family pain, suffering and financial hardship. We understand that some things in an inspection can go unoticed when they are hidden. THIS WAS BLATANTLY obvious. We didn't quite know what to expect when we emailed him recently. We had asked how he was planning on contributing. Update- I received an email telling me to remove my factual review, that can all be backed by documentation. Received response letter. Letter was complete of legal jargon as to how they are not legally responsible. We knew this is the contract essentially frees them of every single thing including negligence. And it has been nearly 8 years. In my response, I agreed there was no legal standing, yet morals and ethics could have superseded. Note that house was built in 2013. Edition was in 2014, in which the builder removed fan vent as interfered with edition, and had never reinstalled the vent. It had been up against framing 4 years PRIOR to inspection. Keep in mind, we upgraded to infrared to point out any potential moisture issues. This particular bathroom was being used, therefore it should have been picked up via this mechanism. Builder acknowledged this, and can show documentation that it was this way upon inspection via builder communication. Old vent cut-out was boarded over in 2014, and no new cut-out was made for new placement. Inspection was in 2018. Just because the contract frees them of everything doesn't change the fact that it happened. See review from Dr Hsu. He elaborates on the extent of their contract. Every single person we discussed these issues with (mainly vent) were in disbelief that our inspector didn't catch this very obvious, very VISUAL issue. My prominent realtor/broker cousin (whom refers Jeff), builder, remediation company, etc.

Jeff gave a lot of helpful suggestions and answered many questions during the inspection, which is…read morewhy the rating isn't lower here. However, he did not fulfill a lot of pieces of the premium (mid-level) package we had paid $560 for. Before we purchased a package, he sent us a video from the website that showed we would get the documents printed on hand at the house. This did not happen, but not a big deal. He also told us in the email when we were purchasing a package that "the 360 package" would not be available but didn't mention anything else. We carefully read through the full list of features on the website, and the one item that lists 360 in its name wasn't necessary to us, as long as we got the room measurements feature we were paying the higher package price for. In getting the report after, we didn't see the room measurements, and when asked about this, he said that it was included in the 360 package. Nowhere does it mention that this is part of a 360 package. Only after I pointed that out did he mention that he didn't charge us for those particular missing services, but that they now had the equipment to be able to provide them for ~$50-75 more. When I asked him to provide a receipt that specifies the original price minus the cost of those missing services, he responded that he could not provide those amounts because of the system he uses to figure out costs doesn't do ala carte prices. He had never mentioned a lower price until we inquired about missing services and he was unable to provide a receipt for the premium package minus these missing services but wanted to charge us for services we had thought we'd paid for the first time. I'm not sure how much of this is him or the Pillar to Post franchise chain, but more transparency around the packages and costs up front would have been great. On top of that though, he didn't notice/report the rodent droppings or traps we later found in the kitchen cabinets or the mold in the washing machine (he also didn't scan the machine's model like he did other appliances so maybe that's why he didn't notice it). So also inconsistency in being really thorough on parts of the house and less so on others.

The English Inspector is owned by Tom. He is a top-notch guy that knows the industry. He came to…read moreour home to perform an inspection and we also requested a radon testing in our basement. Our reading was normal for the time of year and area. Tom made some some simple recommendations to keep the number low. Very professional person and love the "English" accent.... Yes it's authentic. We would recommend Tom and The English Inspector for all your inspection needs. Thanks.

From the owner: We are able to get your inspection booked, completed and report returned in 24 hrs…read more Book today and we could be out tomorrow.

I have worked with Certified Inspections Many times over the years. They are an outstanding…read morecompany. Fred has extensive knowledge of the inspection process and explains himself very well. I see a review from someone in TN, I'm sure that must be a mistake as Certified Inspections is local here in North Idaho and has a strong knowledge of local laws, codes, and common issues to look for. I have, and will, continue to refer Certified Inspections to clients and family. Thank you for the wonderful job you continue to do!!!

Prompt, thorough and courteous. Had the inspection done and full report in 1 day. Felt confident in…read moremy home purchase after his inspection. I would 100% definitely recommend.

Mark is a knowledgeable and professional. He was on time to begin the inspection and went to work…read morechecking everything from the roof to the basement. He was very thorough and was super helpful explaining his findings. The written report is comprehensive and easily read. This guy knows his stuff.

I have been a real estate broker for over 25 years and have never had a better experience with an…read moreinspection company than I did with On The Mark. Mark Layne is thorough and very professional in the way in which he conducts the inspection and interacts with buyers, sellers and agents. Mark goes out of his way to make certain that the parties involved understand his report and is eager to follow up with any questions or concerns. His fees are very reasonable. His service is outstanding. I highly recommend On The Mark and Mark Layne!

Prompt and professional. Matthew was extremely helpful with our questions, explains what he was…read morelooking for and pointing out items we may not have noticed ourselves. He took his time to carefully look over the building and site . The following report was very detailed with his observations and suggestions regarding needed repairs. We would definitely recommend this company.

From the owner: Quantum Home Inspection understands the importance of having a safe and healthy home to call your…read moreown. Whether it's a condo, townhome, or a single family home, you can ensure our team of highly qualified inspectors will educate you on how to keep your home protected for years to come. Contact us today for more information!