1. Quality Woodworks Inc.

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Cotuit, MA

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Quality Woodworks Inc.

5.0 (1 review)
Open • 7:30 am - 7:30 pm

Services - Quality Woodworks Inc.

Deck construction

Detached garage construction

Quality Woodworks Inc. Photos

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8 years ago

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Care Free Homes - Year Round Betterliving Sunroom, Cape Cod, MA

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We were VERY specific with our brief to the sales guy Alex, yet when the quote came in, he had…read moreliterally ignored what we wanted and quoted for what HE thought our house should look like. We knew the game, add in lots of extras so he can spend hours at your home taking extras out to reduce the price to make it look like you're getting a deal. Even if they had come in with the best price we still would not have used then - if you can't trust the first point of contact to respect what you want then what confidence are you supposed to have with any of their team? Update: Sorry Stephanie but I have to disagree with your response. You are right in that we cancelled the follow up meeting - we were told we would receive a 'report' a couple of days after the initial meet - that didn't materialize so we asked to cancel the follow up and just get the quote. As for the add-ons - my husband SPECIFICALLY said we did not want gutters as ours were not that old - Alex added in new gutters, downspouts, leaf guards - why do that when you have been told we did not want them. It's not that difficult when a customer says 'I just want James Hardie Siding in Deep Ocean Blue and Artic White Trim to replace what we have now - measure it up and quote' - where in that conversation does it say 'but please go away and add in anything else you might like to see on our home? I appreciate as a company you have a system of how you do things with visits etc, however, it is not one size fits all - you still have to listen to the customer, and in this instance, your potential customer was ignored. We gave the exact same brief to 4 separate siding companies, yours was the only one that came back with a proposal that listed several things we specifically said we didn't want, or that were added in unnecessarily. This is an account of our experience with Care Free Homes, so we will have to agree to disgree.

Care Free Homes did an incredible, high quality, efficient, and reliable job on our new porch. we…read morecouldn't be happier!

Couto Construction - From your roof to your gutters, windows, and doors, we can help.

Couto Construction

(43 reviews)

The physical workers did an excellent job. Eli makes promises he doesn't keep. I told them do not…read morecontact months ago. Last week a new employee came to our door. We told her m don't bother us. I reported to separate admin personnel what happened, they simply don't care. Phone staff and physical workers are exceptional. Would not recommend due to management.

When I first used Couto (actually I used them 3 times for roof projects to where they replaced it…read moreall) I was very pleased with their service and workmanship. I was also impressed that they gave a 10 year warranty on their work. Unfortunately, when you need to call on them to honor their warranty things go badly very quickly. I was selling my house and as a part of that process the buyer's inspector got on the roof in May 2025. He took a picture of what was essentially a swimming pool on my roof. The water wasn't draining. Interestingly, Couto was already aware of the issue because they told me about it when they did the last roof job in March 2025. But despite me calling several times to see when they would fix the issue, they just put me off and never came. With the impending sale and the swimming pool on my flat roof, I called in for emergency assistance. They literally kept telling me they were coming out the next day for weeks. It took them a month to finally get around to dealing with my emergency, and that was after my almost daily calls, emails and text messages. I tried to get one of the Couto brothers to speak with me but apparently they couldn't be bothered with it. The moral to the story is they are great for initial work, but don't count on them to come through in a timely manner when you need them for warranty work.

Capizzi Home Improvement - Capizzi left kit material spread across the lawn for over 2 weeks that resulted in killing parts of lawn, see next picture

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My 2015 review of Capizzi Home Improvement still stands! I have had extensive work done by this…read morecompany inside and outside of my home since 1994 and I continue to rely on Capizzi for my interior and exterior repairs and renovations. This company is honest, reliable, and competent. Tom has always backed up the work and services provided and Gary is extremely knowledgable and easy to work with. It is not unusual for questions and concerns to arise in the home improvement industry. My experience is that this company stands by its work and most importantly, they are honest and reliable. I also rely on Tom and Gary to refer me to other companies. At the present I am replacing the gutters on my home and Gary not only referred me to three companies, he encouraged me to interview all of them and indicated the one he recommended, which was right on target. Since I know Tom Capizzi for many years, I know that he is keenly aware that his company generates jobs and that he is an equal opportunity employer. Solid businesses such as his are vital for the health and vitality of our towns. The negative reviews I have read on this site are disturbing because they contradict my experience with Capizzi Home Improvement over the last 27 years. I noticed that many comments arise from problems precipitated by the pandemic, notably supply chain issues and inflation precipitated by the pandemic. There is no question in my mind that Tom and Gary work hard to deliver the best outcomes for their customers, even when challenging issues arise.

I had a garage built by Capizzi, the garage came out very nice but in the process. I had them also…read morereplace my roof on my house, so the shingles would match those on the garage.. the roof ended up with a leak through the boot on the vent pipe and this caused me over $100,000 worth of damage in my house, none of which capizzi would accept as due to their work. my prevous roof went 26/ years without any issues, only after they did the roof did I have a leak but Capizzi refused to own the problem. I would say great job on the garage but not standing behind their work when there was a problem with the roof

Quality Woodworks Inc. - contractors - Updated October 2026

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