CONSUMER CAUTION We purchased a Tempur-Pedic mattress and…read moreadjustable base from this store in May/June 2025 for approximately $5,000. Our written sales contract included a $500 bedding accessory credit. As of December 16, 2025--over seven months later--we have still not received all accessories owed to us under that agreement. Since the purchase, we have contacted the store multiple times seeking fulfillment. We were given inconsistent explanations, including that items were sold out, already shipped, or should have already been received. The contract does not limit or define how the accessory credit must be used, and the written restrictions were disclosed to us at the time of sale He also did not put the amount next to each accesory item youre supoose to be getting so, Im not sure if youre getting the full $500. In November 2025, after continued follow-ups, we went into the store in person. We declined used demo items after the 6 mo of no product and failure to deliver and instead selected two new Tempur-Pedic pillows for him to repurchase. We received an "invoice" and were told the items would be delivered to the store and then hand-delivered due to prior delivery issues. As of today January 2026, those pillows and additonal acessories have still not been delivered. Imagine that. Based on our experience, we believe consumers should proceed with caution. In our opinion, it should not take months of repeated follow-ups to receive items that were contractually promised and paid for. The ongoing delays and shifting explanations raise concerns about reliability, follow-through, and customer accountability. Consumers may wish to be aware that under California consumer protection laws, businesses are generally required to: -Deliver goods as promised -Avoid misleading representations -Fulfill contracts within a reasonable timeframe. IMO The furniture deal fails to do all. You really cant please everyone, especially when this is your conduct. In researching this issue, I became aware through publicly available court records that this business/owner has previously been involved in lawsuits related to customer disputes. While others may have had different experiences, this information combined with my own, causes concern for future consumers.

Honestly I'm saddened to write this review. Christopher seems like a nice guy. But we've been…read morewaiting 3 months to get our furniture we've already paid for. We were told we would get it a week after purchasing it. The communication has been a 0/10. My calls go straight to voicemail. My text messages always go unresponded. In the rare cases I get a response it's always an excuse then promising it will come next week. But then when next week comes around and we get let down again our furniture is still not coming. We STILL have not received our furniture. And I have no idea when or if I'll hear from the owner again now that the business has moved locations.

We randomly stopped by this furniture store during cars & coffee Saturdays in Visalia and I'm so…read moreglad we did because this place is BEAUTIFUL. Every inch of the store is pure aesthetic, down to the floor. Janeen welcomed us the moment we came in. I wish I had all the money in the world to be able to afford the beauty in this store. If you're looking to upgrade your home, please stop by here. There's a lot of creative energy in this entire 2 story place. Will come back for more inspiration! :) Rated it a 4 cuz prices are on the higher end; but makes sense cuz quality and uniqueness of the items are great!!

I just drove 60 miles to discuss a dining room table and sectional couch and sat at the counter…read morewaiting and waiting and waiting and no one spoke to me while they were on their laptops. I was ready to buy but I guess I have to wear makeup and a suit to get service. You lost a $10,000 plus sale because your snobs. Indemnity recommend them. Total waste of my time.

I love this place. Good prices and great customer service. They are so helpful! They carried my…read morechairs to my car . I will definitely shoo here again

From the owner: Not Too Shabby is a boutique furniture and clothing store based in Tulare. We have a unique ability…read moreto source high quality products and offer them at competitive prices. Our offerings include: Furniture Repair, Antique Furniture Restoration, Discounted Furniture, Boutique Clothing, Home Goods, Home Decor and Interiors, Women's Clothing, Designer Clothes, Furniture Painting, and Dixie Belle Paint. We're dedicated to our customers needs and show it with our beautiful designs and extreme attention to detail. Our mission is to ensure our customers have a great experience from start to finish. We love being the partner our customers trust to create spectacular spaces and design trendy outfits for our customers to live, enjoy, and be happy in.

Please don't ask to have anything delivered. You may or may not get it. So far 0-3 on getting my…read morepurchase delivered.

I have been trying to get support from this store since October 2025 to get a replacement cushion…read moreand pillow (which I was even offering to pay for). The owner has continually ignored my request for service and has told me for months that he will call me on Monday and he never does. I will be submitting a BBB complaint as well.

DO NOT BUY FROM THEM!…read more If there is ever anything wrong with their products, they don't care! I am very unhappy with the customer service we have received from Marcela's. We purchased a couch from them that we have taken care of very well, but it has started to fall apart. We are not hard on our furniture. Our kids do not stand or jump on it, we clean regularly, we don't sleep on it for hours at at time, and we never wear shoes in the house so shoes have never gotten near it. A couch should last longer than a few years without the piping breaking and poking through the material, the cushions not holding up at all, and other tears and pulls in the material. We called them multiple times about it. The customer service has been terrible every time. First they ask for pictures of the couch. We take the time to send the pics and never hear anything back. We call them back again later and they say they need to see our receipt. We tell them that we don't have it but ask if they have it on record. (The couch took months to arrive in the first place. They have to have a record of it). They tell us that they keep records but it would be "impossible" to find because they file it by month and year. So we tell them the month and year that we purchased it. They say that they will try and look it up and get back to us. We have never heard anything back from them. For that matter we never heard anything back from them when we were continually waiting for the couch to arrive. I honestly don't know why they wouldn't want to help us to be happy. We are the type that would definitely go back if the service is good and we would tell everyone. It's too bad because now we will tell everyone how bad it is. I would welcome a response to this and an actual solution to the issues we are having with the couch

Excellent quality and reasonable prices, love the customer service too. Sice I no longer live in…read morethe area I just wish they had a better website.

I came to Bob's Discount Furniture to buy a dining room set for my niece. Bob's offers a large…read moreselection of furniture and accessories for every room at affordable prices. The store is spacious, clean and stocked with all of their furniture options. We worked with Josie who was great as she patiently helped my niece select her table and chairs, along with an area rug for underneath. We were able to see the set in the store, but we were told to expect a wait of 7 weeks for the dining set to be delivered. It did not take 7 weeks...maybe 3. Josie kept us informed along the way. The furniture at Bob's is affordable and can be a good value if you are only looking at the cost, but I'm not exactly sold on the quality.

Stopped in and needed some furniture to quickly furnish an office. Carlos helped us find items that…read morecould leave the store that day, and made checkout a breeze. Thank you!

Went at 730 and they closed but online states they close at 9pm. I've been there before late. I…read morewas walking up as a worker was locking up and claimed they're always closed at 7pm I didn't appreciate the worker lying very unprofessional

I had purchase a double recliner with a section holder in the front. I paid for a 4 year warranty…read moreof $290 for it this was in April 2025. They told me if anything happens to it we will come and fix it or replace it for you. Well that was not true. I went to the VA Hospital for surgery came back and I called them to tell them there was a mark on the recliner seat they asked me what is it from and I told them I don't know, then they asked me when did it happen well I told them I didn't know. Well the day after they called and they said the claim was denied because I didn't know when or how it happened,paid for a 4 year warranty and got nothing in return. So I learned on thing I will NEVER EVER PURCHASE ANYTHING FROM Mor Freakin furniture again nor should you. I'm going to Lazyboy and purchasing a complete couch and loveseat. At least Lazyboy warranty is for LIFE.

I know very little about furniture stores, but I know quality when I see it. Walking into Ashley…read morewith my family in tow, I wasn't quite sure what to expect. Overall, it's a great, no-pressure experience where you can sit and sample as many comfy couches as your heart desires. My mother-in-law was in need of a new sofa set for her family room and we thought the Labor Day sale, where everything is basically half off was about as good as it gets when looking for the best option to suit her needs. The furniture here, from the leather couches to the dressers to the beds and the mattresses, is all high quality. It's a vast, air conditioned warehouse with plenty to choose from. The gal helping us was very sweet. However, there was one hiccup in that when we were about to leave we decided to buy a world map they used as decor that they had now discounted to $5. Instead of this process being a simple transaction, it involved ten minutes of jumping back and forth between two registers across the store from one another and giving them a whole bunch of my info from name to email to address. It was annoying because it was a discounted picture, not a new bedroom set. Other than that I can't complain.

We purchased 2 barstools. Wrong size was delivered. They were going to exchange them for the right…read moresize but informed us the color was no longer available. We cancelled the order and were told they would pick the wrong ones up. We were not allowed to return the wrong ones. When the delivery people showed up, they tried to leave us two of the right size. we told them the order had been cancelled . While we were talking in the next room, the drivers came in unannounced and returned the two stools that had been delivered originally and left. Very poor delivery system. We won't shop at Ashley again. Poor customer service.