Marlon Novoa store manager... I was greeted promptly. Very courteous. Although I waited an hour my time was occupied in the waiting area with very nice people and a movie with coffee. All in all it was a pleasant experience. Thank you for oil change with Groupon. Great job guys! read more

Came here for their advertised synthetic blend oil change deal. Once it was time to check out the rep advised there would be an up charge since I use full synthetic (which I 100% expected since its listed in the terms) of more than double the original price. I understand the need to up charge for heavier oil but to charge me 122.2% more seems very predatory and deceptive. This business gets a 0/10 and a highly do not recommend. read more

Don't bring your car here I am hella disappointed in this place. My aunt knows the guy marlin who works here and I brought my car to him a month or so ago for an issue. They were great and helped me out no issues but then my boyfriend had an issue and needed new tires on his Tesla well the customer service that he provided was shit. He told my boyfriend that the tires would not be here till Monday and yesterday he was told they would be here today by 11am and now he is being told this!! why would he order those tires and wait until Monday?! Clearly he needed them asap I heard the tone in his voice and he was rude as hell. I won't be bringing my car back here for service and I was considering going back but knowing how they treat customers I would not give them a penny. Terrible customer service read more

I gave 1 star because leaving 0 wasn't an option. The Manager ISRAEL was incredibly rude and unprofessional. Maybe I caught him having a bad day but I just can't imagine speaking to a customer the way he did to me. GOODYEAR, please be aware that this man is NOT representing your brand name very well at all and I will NEVER trust them with any vehicle I own. My advice, don't waste your time, go somewhere that appreciates your hard earned money. read more

Worst experience I've ever had in my life. I went to IE Meneses Tire Service just to get new tires installed, and somehow they managed to mess up my brakes in the process. My car was perfectly fine before, and after they worked on it, I started having brake issues. When I brought it up to the owner, Israel, he was extremely rude and dismissive. Not only did he refuse to take responsibility, but he didn't even apologize for the inconvenience or the potential danger they caused. The lack of professionalism and customer service was shocking. This place feels like a complete scam. I would not recommend IE Meneses Tire Service to anyone. Save yourself the stress, money, and risk -- go somewhere else. read more

If I could give this place 0 stars I would. I went in with a Groupon. As one of the mechanics is ringing me up he tells me that he's going to put regular oil in my vehicle. I stopped him and I said no my car takes synthetic so he goes. Ok he does not ask for my Groupon. He does not check with the Groupon says he says OK. Come back in about a couple hours so I come back till my car is ready to go and as I go to show him a Groupon he goes it's gonna be $45 on top of my Groupon I asked to speak with the manager supervisor and I guess the owner came out. I advise him of the situation that he was trying to put regular oil in my vehicle when the car takes synthetic, I did not say synthetic blend. I just told him I know it takes synthetic so after speaking with the owner, I end up paying a $45 after I pay for the $45. The guy who tried to put regular oil in my vehicle would not give me my keys after I already paid. He said no you need to sign that you paid I said no I do not. I just want my keys and he refuse to to give my keys. His coworker had to stop him and tell him just to give me the keys so I can leave and he told his coworker no he finally ended up giving my keys. Two minutes later. This is the worst experience I've ever had. The service was terrible. The communication was terrible. The fact that he would not give me my keys after I paid is a disgrace to the company. I would never recommend anyone to ever come here and do business with them and especially if that worker is still employed at this company avoid at all costs do not come here. Look at all the one star reviews that are already on here. read more

Avoid this place like the plague. I came in for tires and they messed with my brakes! The little waiting room is dark and neglected. The service is slow and overpriced. read more

I don't ever write these reviews but tires were put on my truck here they were the wrong size and no one bothered to tell me they were. Not sure his name straight out said I don't like telling people what tires to put on because they just make me put them on an aways. I have a big truck and they put my family's life at risk. He said my truck was a dinosaur and should be put into a museum and back tracked once I took my dad with me. Horrible customer service! The lil man with the bold head get your attitude together and stop be an arrogant ass. read more

took my girlfriends car into this place to get work done cost me 2,000 dollars and right after we got it back it started having engine problems, almost like it was misfiring THE ENGINE DID NOT GET WORKED ON we took it back in, because what the fuck, and they told us they don't know what wrong and sent us on our way. now i have to take it to a different shop and spend even more money because i let the idiots touch her car. i personally would never recommend coming here. read more

Love this place. They are very accomindating with great service. The staff is very knowledgeable and work with you on getting the service done in a timely manner. I would definitely recommend this place. Family oreinated business. Everyone there makes you feel like family. read more

A real long wait But cheap when I use my groupon But still The wait was wayyyyy too long read more

This Business has many great qualities for a company. Quality Tire Auto Shop is very affordable, friendly, fast service and awesome communication I love that they offer many different services at the same time from oil changes to tires to mechanical work. I would highly recommend this business if you are looking for an honest shop. Thanks Marlin for the great service we will definitely be back. read more

This review is LONG overdue! I've been going to these guys for years now with a couple different cars, and each time it's like visiting family. Jose and Marlin are AWESOME; they greet me with a smile every time (I can even tell they're smiling under their masks) and always work with my budget. They are transparent about the work needed and I trust them with the safety of my car. Definitely recommend :) love these guys. read more

We bring all of our cars here! Fair and honest and that is the best you can say for any auto repair. But to go further they are genuinely really nice people. They stand behind they're work and try not to leave you sitting and waiting unnecessarily. read more

Been coming hear for a couple of years now and always a good service. Marlon is always friendly, helpful, and honest when answering questions. I was never pressured on any recommended service. When I had a minor leak in my steering fluid, which I already knew, he would let me know and just top it off when I get an oil change. I have other shops that's a lot closer to home but a good shop is hard to find so I'll drive the extra 10 miles. read more

I went here to get an oil change that I got on Groupon. Avoid at all costs. Marlon is probably the only good thing about this place. I got an oil change and they misplaced my power steering wheel cap and my steering wheel started to make a whining noise. When I opened the hood the power steering fluid spilled everywhere and there was smoke. I refilled it and covered it with a rubber glove and called them and talked to Jose. He didn't say sorry or that they made a mistake. Then when I went in, he hadn't ordered a cap or have it in stock. I essentially drove back my car in that condition just so he could open the hood and believe what I was telling him. Then I returned again and I had to request a few times and they still didn't even clean the fluid spilled everywhere. This is one of the worst experiences I've had and I usually don't leave reviews but it was such a bad experience that I had to. All I wanted was them to fix what happened but the manager was very unhelpful. Again, Marlon was very nice and dealing with him was great but I'm disappointed with the standard and the customer treatment. Make sure you check the work they do. If something is wrong report it and make sure you get help. 90% of your experience will be great but there is that odd auto shop that does try and exploit you. You cannot and should not bully your customers or people in general. I also put a picture to show the black grime that dried on my car from the fluid spill. If I didn't open my hood and check it, the consequences would've been very severe so please be careful. read more

IE MENESES - Cap gone. Fluid everywhere. Power steering wheel. - Tires Near Me - Rialto, California

Went in to get some tires. Tony was very informative and everyone here are very friendly. Got what I needed and got wonderful service as well. I have no complaints. Will come back again. read more

It was my first time at this location and I thank Groupon for it I got an oil change and was helped out by the most down to earth, genuine man. I wish I got his name. He was working the front desk. He cracked jokes and made my experience a good one Thank you so much for your hospitality and genuine interaction. You made waiting a hour-and-a-half, a breeze read more

I'm sure some people are actually able to get their oil changed here at the Groupon price of $16, but I'd like to know what kind of oil was used. I was charged a total of $10.54 more for 5W20 and was told that grade was a synthetic or a blend. There are plenty of 5W20 brands clearly labeled "conventional" for sale on the internet. The shop is fairly large and, unlike so many other places, actually has parking spaces for customers. It was easy for me to enter and exit the premises on a Friday morning. It "opens" at 7:30, but the technicians don't come in until 8. I tried to make an appointment online and got an automated reply, but the store never contacted me as promised. I called and supposedy got a 7:30 appointment. My oil change was complete at 8:06. The wait would have been much less annoying if the TV in the waiting room wasn't blaring some noisy "action" movie. I know that my car is low-maintenance and well-maintained, so was satisfied that the shop did not claim that any other work needed to be done. read more

I have been a customer here for over a decade. Israel, Marlon, and Jose are amazing! Great customer service and a very honest shop. Wouldn't take any of my cars anywhere else. I love their attention to detail and how they treat customers as family. read more

Not happy with how they do business. The man I dealt with was very nice, courteous and charming. However, what took place was pretty shady. I purchased a Groupon for an oil change and tire rotation for $16. I was told by the merchant that my car needed a synthetic blend and that it would cost an additional $14 on top of what I had already paid for the Groupon. I asked, "What if I don't want the synthetic blend?" The response was they would not do an oil change without the synthetic blend because it would damage my car. I have always gotten "standard" oil changes and not with a "synthetic blend", which cost less than the $30 that I would have paid this merchant. Needless to say, I left the business without an oil change and got a refund for the Groupon. BUYER BE WARE!! Don't let dishonest merchants rip you off no matter how nice and charming they are. read more

Resolution. I stopped by QT today and spoke to Marlon regarding my issue with the upcharge on my Groupon yesterday. He apologized and explained that the employe was new and in training. He should have researched our vehicle history more thoroughly and there should never have been any upcharge, Since we already paid a $10.78 upcharge , Marlon advised me that the next service would be free. Bottom line make sure they check your service history before you pay for any upcharge. Thanks Marlon read more

Location is out of my way, but I had a Groupon, so I decided to give them a try for an oil change. Polite hello and a smile at check in. Offered complimentary coffee (Keruig) and a comfortable waiting area while I waited. They rotated my tires upon request. Thank you for the service. read more

IE MENESES - Tires Near Me - Rialto, California

Beautiful service.. never any issues clean break room clean restroom .. set an appointment and be in and out in no time

Marlin and Jose have always been good to me; as well as any of the mechanics who have worked on my cars here. I have never had any issues performed on any of my repairs and/or routine maintenances. This will always be my go to place for just about anything. I have brought my modified Mitsubishi Lancer here; my Mazda RX-8, my Toyota Pickup and my Subaru Crosstrek. All of which needed different things and it got done immaculately. One of the very few places I trust and can get honest answers for. They have always gone above and beyond for me every single time. Big thank you to all the Goodyear staff at this location. read more

Great service and very helpful We had one car done and are headed back for the other two, the truck and two sets of tires! Promise to match best prices around!! read more

Got a coupon on Groupon for oil change for 16$. It was quick and good service. No extra charges. read more

IE MENESES - Tires Near Me - Rialto, California

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Staff was cool, pretty nice. I came in as a walk in and the wait was about 2-3 hours. I was fine with that I had nothing to do. Waiting room was comfortable and cool. Perfect to sit and watch Netflix. Found a deal on Groupon for an oil change and it came out total to be $23 which I thought was really cool. Everything seems fine in my car. All in all satisfied. read more

Cut off time for an oil change is 530 and a came in at 520 and was declined service. Very upsetting. Will not be returning to this location. Change your cut off time to 5 if you don't want people coming in at 520. read more

A Groupon Story. I've been to this shop before but it was with another car a few years but had purchased the same deal that I purchased a few days ago which was $16 for an oil change, w/ fine print they charge extra for synthetic oil. With the old car I was charged less than $10 for the extra fee and left a happy customer. Depending upon the car I would imagine the fee differs but this isn't exactly what I had in mind...A couple days ago I called the shop to inquire how much the extra fee would be for the car, being that's it's synthetic oil, they'd have to use and that I had the Groupon. He asked me what it was and I told him a '12 Camry, he stated $45. I said $45? He said yes and we hung up. After, I thought maybe he heard me say 'coupon' and maybe that's why the price was so high. So to be sure a couple days after the call I physically walk in, greeted by a gentleman and I ask him without mentioning Groupon at first how much an oil change is for my car. He sees it parked outside and quotes me $70 and also shows me the pricing mat they have on the counter that states $70 for a synthetic oil change. So I tell him well I have a Groupon, & he says so it'll be $16 minus the charge of the synthetic oil fee which is $45. So I said wait a minute, let me get this straight. Out of $70 (Original price), I already paid $16 (Groupon) and now I have to pay a high fee of $45 (because it's synthetic) that comes to $61. If the original price is $70 w/o any Groupons, coupons, discounts, etc then the "discount" your getting is a measly $9? To me, that isn't worth it. Granted that I KNEW there was an extra charge before I purchased, I'm an avid Grouponer I always read the fine print but a discount of $9? Seriously? He said he keeps begging the owner for a Groupon for Synthetic but he's kind of a stickler and they always have that Groupon on there. I ended up passing on the "deal", he apologized and I left. I'd recommend to anyone that if you're going to buy the Groupon deal, first call and ask how much the additional fee will be on your vehicle then decide if it's worth it. read more

Lousy service,. Do not use Groupon with these people. They will not honor the Groupon without up selling. Sales rep lied to me said they do not make 5W 20 and a conventional motor oil read more

Excellent service. Trusted in the community. I came in first thing this morning because I found an incredible deal on Groupon. I had the opportunity to meet and greet others who came after my arrival. I learned a couple of the guys were bringing fleet vehicles in. Individually they explained their companies were fully satisfied with the services provided here. Israel manages the operation. He is polite, professional and knowledgeable. I will be back and happily refer others to this establishment! Thanks so much! read more

IE MENESES - Modest, yet clean environment - Tires Near Me - Rialto, California

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The last two oil changes, which is suppose to include replacing the oil & filter, and rotate the tires, were not done. I marked my filter and my tires and for two oil, the filter was never replaced and the tires were never rotated. We have 4 vehicles we'll be taking elsewhere. read more

My experience here was great. This was my first time going here but my dad has been going for years now. I had the pleasure of meeting Isreal who was extremely helpful. They were very thorough and let me know what needed to be done to my car. I will be returning for any services needed in the future. ​Definitely will recommend this place to my family and friends. read more

If I could give a negative star I would. Purchased a Groupon for Goodyear, but this is a third party company. Secondly, what I purchased through Groupon they didn't honor, instead they charged me extra on top of what I already paid through Groupon. They obviously rip women off here. They lure you in via Groupon, then reveal hiding fees once you arrive! On top of all that you have to wait an hour! I would recommend taking your car else we're. read more

THIS PLACE SUCKS. They mess with your engine of you DON'T AGREE to sign up and use their CREDIT CARD or fix what they say is wrong with your car. Don't even bother with the 16$ Groupon. Now I have to go to a different mechanic tomorrow to find out what they did to my engine and they more time out of day as well. There was ABSOLUTELY NO NOISE coming from my brand new motor before I took my car for the oil change and after I left it was revving very high. If you're a woman, beware, they're just going to try to cheat you. I will never go back. read more

I always get the coupon from Groupon to get my oil change. The staff is friendly and they have me in and out. I don't ever habe a problem with them they make sure they answer all questions. If you need any other service this will be tour place be sure to check on Groupon for deals! read more

World class service!! A+ grading! I was in and out quickly. Very professional and educated me on the health of my vehicle. Will definitely come back in the future and recommend to everyone I know. read more

I love coming here for all my automotive needs, what started as me just trying to redeem a Groupon turned into one of the best repair places that I trust. The fast and friendly service from Israel and Jose makes every experience a welcome one. They even went above and beyond to drop me off at my home when a repair job took longer then expected. I can't recommend this place enough. read more

Great service I was in and out within less than 25 minuets, bought the Groupon for only 16 dollars for an oil change