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    Quality Inn Spring Valley - Nanuet

    1.4 (34 reviews)
    ModerateHotels
    Open Open 24 hours

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    if i could give this place no stars i would. it's filthy, smells like weed and cigarettes in the hallways and the room even though there was a sign of no smoking. and they have bedbugs!!! unfortunately, there was one that fed and crawling on the blanket in the morning. see pics below.

    Amanda B.

    THIS PLACE HAS BED BUGS!!!!! Do not stay at this hotel! I had a three day reservation and on the second night fled the hotel because I was woken up to a bug biting my boyfriend hand !!! Now I am having the biggest issue getting a refund for a hotel that I didn't even stay at! The manager is never at the hotel and she is impossible to get in contact with! This place is dirty and has terrible business! The pool was dirty ! The room smelled like cigarettes! I am disgusted with this hotel !

    Trash as we arrived

    Hotel room was dirty when we arrived and refused to be cleaned. Staff claimed we had made the mess. Bodily fluid stains on the bed skirt... trash around the floor. The AC was running but not blowing cold air so we had to sleep out of the covers. Toilet was constantly running. The shower rod was half pulled out of the wall and mold coming out of those cracks. Refrigerator constantly making loud noises. Paint on all walls peeling off. No phone in our room. I tried to call the front desk from my cell phone, had a short conversation with the front desk guy and he started to get upset about my complaints when he just hung up. So I went downstairs and he legit had the worst customer service ever. I was holding my e-cigarette and the first thing he said was "NO SMOKING HERE!" When I was legit just holding it. Then I proceeded to ask for a new room and he refused to change claiming they had no clean Ron's available. I called choice hotels and they told me there were rooms available for the evening and had them speak with the front desk. Still no change of room. As I was walking away the front desk guy asked me if I new where to get any weed. I was appalled. Choice hotels should shut down this location or send the building and its staff to therapy for a major upgrade. Worst hotel experience ever!!

    Pic of the bug
    Paula D.

    We stayed on an overnight visit rm 318 and in the morning found a bed bug on the pillow. Totally freaked out. I went downstairs to speak with a manager but as per the front desk, its Sunday and she wasnt in. Im waiting to hear back from the hotel... i want a full refund.

    My 7-year-old son is convinced there are dead bodies in this disgusting hole in the ground hotel management calls a pool.

    How can I rate this place ZERO stars? It is absolutely terrible. Dirty. The lobby had pallets of what could have been construction materials but also might just have been stolen goods off of some truck piled up. There were sketchy looking characters everywhere, and the place stunk of marijuana. I got on the elevator, and one of the guys sitting in the lobby at 1:30 a.m. got up and rushed to get on with me, and I genuinely thought I was likely about to have to fight for my life. The toilet was running when I got into my room, and I had to fix it myself because there was no phone in the room with which to call the front desk ... and the guy at the desk didn't answer when I tried to call from my cell phone. I literally had to disassemble the rocker arm and flapper in the toilet tank and put it all back together the right way to get the toilet to stop running. The paint is bubbling and peeling. The bed is absolute rubbish. There was garbage just piled up on the floor in the hallways. I'm posting a picture of the pool. The fence around it is leaning over. The entire area is deeply overgrown with weeds. And the water has clearly not been clean since the late 90s. When I showed this picture to my 7-year-old son after I returned from my trip he said, "Dad, there are definitely dead bodies at the bottom of that pool." And I think he might be right. I unfortunately was stuck staying here two nights because I couldn't get out of my reservation. In the morning after my first night, at about 8:30 a.m., I was getting ready for the day when someone tried to get into my room. I had the door double locked, but they were able to push in until I slammed against the door and announced, "Hey, I'm in here!" Whoever it was -- housekeeping, maybe -- said, "Sorry!" And then they tried to open the door again until I slammed it shut again. I took all of my belongings with me when I left for the day just to be safe. And when I returned, the hotel staff had checked me out! I went to the desk to make sure I wouldn't be charged for a second night ... happy, frankly, to think I'd be free to go and check in at a better place. Instead, the guy at the desk just gave me a new key card for the same crappy room and checked me back in. This place was awful. Choice Hotels ought to be ashamed of themselves for charging people money to stay at this dump. It should be condemned and demolished, and then the debris should be set on fire and allowed to burn until there's nothing left but ash ... and then they should shovel that ash across the parking lot and use it to fill in that disgusting hole in the ground they call a pool.

    Found this on the under side of my pillow. Pretty sure these sheets weren't changed.

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    Reasonable price. Nice front desk staff. Comfortable bed. Shower needed cleaning. Nothing for breakfast but cereal & waffles!

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    3 years ago

    stains in my bed and hair , the bathtub was moldy and the place smelled like cigarettes .

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    9 years ago

    The worst ever inn I've ever been in. The front desk is so rude. Be carful guys. Don't waste your money!

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    Sonesta Simply Suites Nanuet - One Bedroom Queen Suite

    Sonesta Simply Suites Nanuet

    (12 reviews)

    I stayed here before in a different room and had a great stay but this time, not so great…read more I may not come back again when visiting family in the area. The one main positive--that saved the stay is that the room is Very Clean--Very. What did you not like David? 1. The shower head was not installed properly. The water shot out from the shower head attachment neck and hit the ceiling, another stream went over the curtain top and soaked the floor and my bag and towels on the rack. I had to deal with this for 2 showers. I tried to hand fix it but it was tight--just not installed correctly--they put a new head on it seemed and never tested it and housekeeping does not test it and if previous guests complained--they didn't follow-up. I have actually never seen this in many hotel stays over the years. Maintenance here is not on the ball to say the least. See photo of shower head. 2. The screen on the window was not put on right and coming off--see photo. 3. No soap bars--just pumps.--see photo. 4. They must have a contract with the government to house homeless because a number of people were just wandering the property alone, some talking to themselves, smoking outside in the parking lot, watching you. Not your typical busy hotel crowd that has an agenda. 5. The pillows and bed were not that comfortable and I could not get good sleep the second night. 6. See the picture--but I have never seen a heater/AC with red and blue lights that flashed at you all night in the dark. I had to use 2 kitchen towels to cover them up otherwise they light up the room flashing. Never encountered lights like this in a heater/AC. I do like this area--next to Costco and Target close and IHOP and highways and my sister's office is close and parking is free and easy. Towels are mostly fine here--some not. Bottled water is $2.00 a bottle. In sum, it's the type of place that is fine for 1 or 2 nights--not more. Next time in the area, I may try a different hotel.

    This is my second stay here and I'd add lasts return when I'm in this area. The rooms are very…read morespacious, clean and the staff is always very friendly and helpful. my room has a full kitchen and plenty of room to spread out. The bathroom is huge by hotel standards and has every amenity that I need. This location is much better than the ones slightly across town as there's no traffic here at all.

    Sun Express Travel - We provide 100% tailor-made luxury trips to fit your budget, interests, & tastes. Luxury that's tailor-made.

    Sun Express Travel

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    Arrochar, Grasmere

    Been a client for over a decade. Great service and the best prices around. Searched my last trip…read moreonline for days after I found the best I contacted Sun Express and they were able to beat my lowest price.

    *Call main assistance (Toll Free) phone number is $ 1-833-35O-O7.16© available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks.

    Quality Inn Spring Valley - Nanuet - hotels - Updated May 2026

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