If you are looking for an easy choice for a family getaway, look no further than the Marriott South…read moreHill. The service here is truly phenomenal, and despite the hotel being under renovation, the updates are already remarkable. The facility feels fresh and modern while maintaining the unique charm of the area. We were blown away by the remarkable views and the excellent pricing, but what really stays with you is the staff. People like Lori Lambeth go above and beyond to make you feel like family rather than just a guest. The breakfast is great, the atmosphere is warm, and for a moment, I actually thought I was home! We will definitely be back. Phenomenal!

Stayed on the way to Miami. Clean, quiet and beds are very comfortable…read more Front desk was very friendly and efficient. Definitely recommend this hotel

Hampton Inn - La Crosse (South Hill), VA Room 300…read moreStay: February 17, 2026 Based on my highly controlled, peer-reviewed sample size of three Hampton Inn stays on this six-state + one-District crash-pad tour... I can confidently report: Beds = comfy. Pillows = a systematic failure. The mattress in Room 300? Solid. Supportive. No complaints. The pillows? Structural collapse. They flatten faster than airport bottled water budgets. If you're pillow-particular and have luggage space, vacuum-seal your own and bring it. We're traveling streamlined, so that was a hard pass. Now -- this room is unexpectedly spacious. Hardwood-style flooring, kitchenette with fridge and microwave, hallway separation -- it feels more extended-stay than overnight stop. Big enough that I briefly wondered if we were hosting the next TED Talk. Sink design: Faucet positioned too far back. Water doesn't cleanly clear into the basin. Small detail, noticeable every time. Shower: Water pressure acceptable. Hot water temperature range acceptable. No extremes. Middle lane performance. Towels: On a scale from zero to Brillo Pad -- 6. Enough exfoliation to wake you up in the morning. Also smaller than towels at prior stops. I can only assume the traveling population shrinks as we head north. Breakfast: This was the curveball. We expected the standard chain-wide lineup. Instead: plant-based sausage, rubberized egg discs, and Hampton-branded waffles. Fortunately, I had leftover Chicken Fried Chicken from Cracker Barrel the night before, so I improvised my own chicken-and-waffles situation. Adapt. Overcome. Jen ate enough to be fed and carried on like a champion. Check-in was friendly and welcoming. Whether that energy influenced the room assignment, I'll leave to speculation. Overall: Spacious layout. Reliable mattress. Serviceable shower. Ongoing pillow conspiracy. (4/5) As we continue this one-night, multi-state sprint toward the District, Hampton remains consistent -- just waiting on the pillows to join the program.

I must have had the same room as Rory who's room was also next to the back door, according to his…read morereview 14 days ago. There was constant traffic going through that back door which loudly slammed all night. That was only one issue. As Rory stated the maintenance was terrible. The shower did not drain and there was something going on with the AC unit on the floor above, I suspect, since I heard dripping water coming in the room and hitting the AC unit in my room. I thought it was pouring down outside and was shocked to discover that it was sunny outside. I'm a VIP with Hilton and feel like they gave me the worse room I'm the hotel.

Accidentally made a reservation there instead of a sister hotel. It was a prepaid reservation with…read morea one night charge if I canceled. I called with an hour and tried to have it canceled without penalty or transferred to the correct location. My mistake but you would think they would honor it since it's the same hotel. Called for 3 days and finally said forget it. Wouldn't stay here for the lack of compassion and courtesy.

The room was clean with a nice sized shower. According to their policy, animals are not allowed…read moreunless they are service animals. But, this is not true as a dog (that was not a service animal) continued to bark throughout the night and morning across the hall.

Outstanding stay. I stayed for a bit over a week and would rate this location 10 stars if I could…read more The staff (male manager Jessie and co.) were friendly, accommodating and thorough. If we had a question or concern, they were quick to respond accordingly, and fast. Not to mention, this was the week of 1) a family reunion AND 2) A national little league traveling baseball tournament. Despite the heavy workload, fresh breakfast was provided each night and service remained to be caring and direct. You can tell that these workers also care about what they do. To be clear, hotels aren't perfect; and this one surely wasn't so. The key is how the staff responds to a multitude of issues that's surely to arrive. That determines the stay. That made this A+. Greetings from NY

If I could rate this location below a one, it would be a -2! Upon entering the hotel, we spoke to…read morean individual who was outside, smoking a cigarette. Needless to say, when we entered the hotel and went to the registration desk, no one was there. Guess who the reservation agent was - smoky lady! She didn't say I will be right with you, or are you guys checking in. She continued to smoke her cigarette and came in when she was done. But the caveat is, I asked for additional towels and washcloths, because I didn't think our room had any. She called us later in the evening, and asked us to bring the unused towels back to the lobby. Very unsanitary. Not to mention the big burn on the carpet in the hallway outside of our room. This was a quick overnight stay, needless to say - THE LAST ONE!

I stayed here two nights while biking the East Coast Greenway (needed a day off to rest)…read more I witnessed absolutely none of the problems the other reviewers mentioned. Everything was very clean and well maintained. I used the laundry room and had breakfast twice, no complaints. Wifi was great. Some things within walking distance, such as Wal-mart and a few chain restaurants like Five Guys. South Hill is maybe two miles away. Of course, I am giving a five star rating recognizing that this is a typical Best Western. The breakfast, gym, laundry room, etc. are standard, nothing fancy. But, given the excellent rate I found through Priceline, I think the value I received was superb. Thanks, guys!

Terrible staff disgusting room dirty and unsafe. First room had tv blaring next door and you could…read morehear it in the hall. Front desk was kind to move me. The room are old and musky. They even have a rid damp control device in the rooms. Bug on the window sill. Door to the hall so old you can see light coming through. Not safe. Traveling by myself and was worried all night. Next day I needed to work was interrupted at 915am 10am and 1030 am by housekeeping trying to get in the room. Called front desk direct for a late checkout and was told no. At 11:09 I was packing up and was met with pounding on the door telling me to get out!!!!! lol. Packed my bags and left the room. Was called while traveling by the manager saying g I had trashed the room by leaving blankets and pillows on the ground and I would be charged. Swore at me and called me names Total insanity. Charged me $250 for some sort of damage. Reported to Best Western corporate. Please find another hotel. Hope this helps people. Terrible.

It is very disgusting and I Immediately started to itch when I entered the room . I contacted…read moreExpedia ( 15 minutes in to being checked in ) because that is who I booked with and told them my experience . Expedia put me on hold to contact the hotel and the owner ( very tall Indian man ) came out yelling, pointing at me saying " YOU DON'T CALL EXPEDIA YOU TELL ME YOUR PROBLEMS IF YOU WANT REFUND ." So that did not make things better at all. I will upload photos. So over all this is a true definition of a roach motel ! I did not have extremely high expectations for the room because I only expected to stay a night but there is no way i could have slept or showered there.

We stopped here on the way to Atlanta when ALL the rooms in Richmond were sold out due to a nascar…read moreevent. The hotel is fine if you just want to sleep for a few hours when you are on the road. There were some shady characters outside the hotel that made me uncomfortable. The room was alright but the sheets had holes and the comforter was stained. The shower also had a MAJOR creaky noise that made you feel like you are going to fall through the floor. But like I said, it's adequate for resting overnight. They also let us have our pug dog, but charged us $20. For no real reason I feel. I mean, why the extra $20?

Absolutely terrible! I booked this on Priceline thinking it was an actual 2.5 star hotel. We were…read moregreeted by the smell of marijuana in the lobby, trash everywhere outside, a pack of cigarettes in the pillows in a clean room, ferrel cats all around, and the unsightly view of the pool. Luckily, I got my money back and we went to the Best Western down the road.

Awful. Worst motel. Dirty rooms. No towels. Noise in the court yard hours into the night. Locks on…read moredoors busted. It's unsafe and dirty. Find another place to stay.

Became employed there, owner stole my personal information and gave it to a friend after I left…read more They used a non running business to claim taxes on using my social security number. Had to call the state and local police department to report that business and what they were doing. Room rates changed depending on the customer. Hopefully the rooms are better taken care of and the owner isn't doing anymore unlawful business.

the room was pricey, the doorways only lock was the door Knob you could pull the door open when…read morelocked, the ceiling was missing dry was just covered with painters plastic, the were a bunch of moldy rags taped to the ceiling. the floor was disgusting needed vacuumed bad, the bath room was gross and spider in feasted the only that that looked taken care of was the bed sheets "looked" Clean and the bed was made needless to say I was not happy I paid 70 dollars for that night.