Review for Hampton Inn…read more As a full-time character to my husband with brain cancer, it's often that I need respite which includes a nights rest out of the home. So I chose the Hampton Inn and suites. It's not too terribly far from my house and close to some comforts that I enjoy. The staff were all friendly and helpful. The hotel was clean and smelt clean but not in a 'hey we just bleached/Lysol the place' way. Because lest be really no one likes that The room was nice and quiet. For 50+ mph winds it was more quiet than my house! There were even dogs two rooms down and I only knew this because I came out of my room the same time they did. So I LOVED the peace and quiet this hotel provided me. The towels were soft the water was nice and warm. I loved that the bedding wasn't just a thin layer and I felt comfortable throughout the night. The thermostat was easy to use and there wasn't a delay or awkward smell that came from the vent. (can you tell I've stayed at some questionable places lately ) I overslept for breakfast (which was open until 9am oops) I had such a good nights rest! The second night I barely squeezed into breakfast to snag an oatmeal bowl before they fully closed and I was pleasantly surprised how good the oatmeal was and it was still perfect temp! But if you're really not into what they have or you much prefer your favorite drink, like a grande mocha to pump at Starbucks (my hubs go-to), no fret! Starbucks is walking distance from the hotel. Or maybe you're more of a McDonald's person that's close by too. The downstairs area is very welcoming and spacious. They have a downstairs bathroom, which is nice and big and clean. I did not check out the pool area or the laundry area though my dog neighbor said the laundry area was great. This is the perfect stop for your travel journey, a work trip, or a staycation like I did. Though my husband wasn't with me- Notes- Plenty of blue parking spaces. Easy entrance to navigate with automatic doors. Wide hallways and spaces typical size elevator. Surprisingly lighter weight doors than most of the handicap accessible rooms I've been in. I didn't reserve an accessible room since it was just so I can't speak on those features. But the downstairs area had plenty of tables where he could've rolled up and the downstairs bathroom had plenty of space. I could've taken him in there and cleaned up if needed.

Attitude. Sometimes it's all about attitude. I've stayed at this hotel before with no problems. The…read moreplace is clean but a little dated, the mattress and pillows a little shopworn. But the price has been OK so it has been acceptable in the past. Tonight I came in after a long day's work and the kid at the front desk refused to give me a bottle of water (costs them less than a dime) even though I'm a diamond member of long standing. He turned me down with a smug smirk and pointed to a sign suggesting that because this is run by a franchisee, that Hilton protocols don't have to be followed. So it's attitude. And this guy's attitude stunk to high heaven. I will never stay at this property again when in Oklahoma City and ask other prospective guests to reconsider and stay at a different Hilton property instead. Hilton promises on signs to make problems right or the night is free. Even a call to customer care did not fix that, so don't think that as a guest you have any protection from abuse because you really don't. The only way to settle their hash is to stay elsewhere:

The good: affordable, like all hotels federal is not a discount but a rate hike. Use triple A. For…read moreits size indoor pool and fitness room. Clean lobby. Complimentary breakfast with sugar free options. Spacious room. Allowed early check in once room became open. The bad: room smelled of mold/must. Come to find out the AC leaks on the carpet which never dries out. Biggest thing for me is the slider frosted glass bathroom door design. First, doors don't lock. Second, the frosted glass doesn't leave much to the imagination. Room furniture, mattresses in particular have seen better days. Black out curtains are short and allow significant light in. Refrigerator is a low cool model, even on the coldest settings. The two staff members I interacted with didn't have the best attitudes. Mid shift one seemed like he hated his life. For me, the attitude part took the most stars away from this review. If you are single and need a cheap room for the night it wouldn't be bad. Family and I found ourselves clicking our heels reminding ourselves, "it's only one night!" Picture attached is a random roach I found in the hall by the fitness room this morning.

The hotel has really gone down in the last several years. First room I was assigned arrived to the…read moredoor being propped open and AC parts all over the floor. Back to the Front desk where there was not an employee had to wait about 5 minutes for him to show up. Next room door was almost impossible to get in and out of. Reported to the Front desk and evidently maintenance only works 5 days a week sounds not get fixed. I can no longer recommend staying here.

Dingy would be the best word to describe this location. I…read morecould say more about the night staff but prefer not to.. You get what you pay for..

Not great. Climate control isn't adequate. If you want a clean room and nice atmosphere this hotel…read moreis for you. If air conditioning is important just keep looking. First room ac didn't work at all, second room slightly better. Just going to a different hotel tomorrow.

Alan at the front desk was tremendous. I had a problem with third party booking service and he went…read moreto bat for me and secured a refund. The customer service was excellent and the room was nice as well.

A model Holiday Inn Express in almost every way. Nice, clean room. Comfortable bed. A GREAT…read moreshower. Nice lobby. BACON (just slightly overcooked) at the free breakfast buffet. Very good about allowing us a late checkout. A+!

Best Western Greentree Inn & Suites in Moore, OK, was A-okay for me and my family back on July…read more25-26, 2025. My main complaints were four-fold: - payment system needed to be rebooted a few times during check-in which delayed our plans to a nearby museum - dog "land mines" and other trash in the grass where we unloaded - another dog owner came out of the hotel where we were walking our dog the night of our stay and ran straight for ours... the owner was cussing profusely in front of my children, not at them but her dog - the interstate noise was so loud in our second-floor room Other than that, the staff members were friendly. The elevator, albeit a bit slow, was operable. The indoor pool with the low ceiling and tiny towels was good. I thought it was going to be nicer for $147.77 for a double queen bed suite. It was not up to par compared to many other BWs I have traveled to. Easy access to Interstate 35. My favorite plus was their pet policy: "$20 per day with a $100 per week minimum for up to 2 dogs per room with an 80-pound weight limit"

Accessing this hotel is not too hard. Access road is two direction so getting to businesses is easy…read moreto get to in either direction. Pool was open but we didn't get in Breakfast was delicious. Had waffles, toast, muffins, cereals, yogurts, instant oatmeal, eggs, biscuits &gravy, juices and coffee. Room was nice and clean. Room was hot when we arrived but cooled off really quickly and stayed cold all night. Sink is outside of the bathroom/shower. Even being next to a highway, the noise was very minimal. Overall real nice and quiet place

We picked this hotel for its reasonable price and proximity to places we needed to go. To be…read morehonest it wasn't a memorable stay, but that's a good thing; it's the places with problems that you remember! Bottom line: we would stay here again.

Online agent misrepresented the total cost for our dogs to stay with us…read more The women at the front desk were not helpful and quite rude. After driving all day and hoping to get some rest, we had to cancel our reservation and find another hotel at midnight. I would avoid this location.

Slept well but the breakfast options were biscuits and gravy or waffles…read more Since when does the complimentary breakfast not include a breakfast meat or at least eggs? If this is going to be the breakfast option, reduce your prices significantly.

If you find bedbugs, they will call the police and escort you off property. We had a 5 day stay at…read morethis hotel. We arrived at midnight on the 25th and on the morning of the 27th, I woke up with bumps on my upper back but figured it could be my tight bra straps. By the afternoon, I had visible bug bites on my left arm, stomach, upper back, neck, and breast. We decided to check the bed and sure enough, we found a HUGE bed bug. We took it to the front desk and instantly was greeted by Janet's argumentative attitude telling me it was fleas and my dogs brought them. My dogs are inside dogs and I've never had an issue with fleas. She called the housekeeper. She popped the bedbug right in front us. Sylvia, the housekeeper, was the only professional staff that I encountered. She quickly apologized to us when she confirmed it was a bed bug. Janet who tried to tell me her name was Gianna called her manager to tell her about the bed bugs, how she was so worried for a bad review with her name, and how she was being cussed out when the entire time she was gaslighting us telling us we brought them and I had no bites. We instantly were met with one of the most unprofessional attitudes from her manager. She quickly said to get off the property or she would call the police. We had asked to be moved to another room. She refused. We then asked for a refund, she refused. A few minutes later, police showed up. We were escorted off the property like criminals for bedbugs they have in room 104 who had an adjoining room. The next day I checked my credit card, this unprofessional piece of work charged my credit card for another $300+ because my dog left a "mud stain" on the sheet. Where they not planning to wash the sheets? All these interactions were recorded so they cannot deny their words and behavior. Please do not stay here. Take a look at my photos and videos with all bites and bed bug I found.

My only problem was, that items (2 water bottles) were charged to my room in error. After checking…read moreand getting my receipt emailed to me, I noticed the extra chargea and contacted the hotel and Dainela at the front desk told me it for 2 water bottle that was purchased at 4am. My sister or child didn't purchase anything or leave the room until we checked out. I had to wait unt the GM Kerry reviewed surveillance footage in order to receive a refund, in which I was refunded. I left a google review immediately and The general manager Kerry replied stating guests purchased water and returned to my room and as a courtesy she refunded me Very disappointing and unacceptable to lie, especially for a 1 star google review. "My guests" were my sister and a child so she's accusing my sister and 9yr old, went down to the front desk at 4am and purchased water!! This is getting passed on to corporate! Front desk women were friendly and nice when checking in and out. Hotel was clean and room was comfortable.

Staff were friendly and accommodating. Hotel was clean. Beds comfortable. Breakfast was delicious.read more

Front doors lock earlier than 8pm. Rooms need a lot of maintenance and attention. No one is ever…read morebehind the desk, they stay in the office behind closed doors. All coffee/juice cups are about 6 oz and very small. Breakfast included a shot of coffee and miniature muffins. I would call this slumming it at best. It's terrible.

The hotel is very clean and well mantained common areas. The entire hotel is non smoking and no…read morepets the rooms are large with free wifi.the hotel has a muffin bar in the morning they use the term breakfast but muffin bar seems more suitable .the bathrooms in our room had jacuizzie jet but it also had mold on the fixtures aswell.the shower head and the closet share the same wall so you could see the water damage through the closet.other than that they had an indoor pool that was very nice and bc it was spring break it was open we dident swim but it looked clean.i had read reviews on other sights before booking so i checked the cleanliness of the room first and foremost (my husband is ocd) the beds had new sheets and everything had been dusted the room was very nice.the problem we had the most trouble with was getting in and out and onto the highway .our frontage roads at home are a little more direct and less confusing.our gps also said there was a baymont inn further down the road but it is no longer there its another establishment.