Very clean and respectful staff! They make necessary accommodations. The front desk was absolutely…read morewonderful and gave insightful information about the area.

We loved this hotel…read more We have traveled all up and down the east coast since the pandemic, and have come to accept mediocre service due to poor staffing, so it was a thrill to go to a hotel that not only had adequate but excellent service. Everyone here from the check in counter, the housekeeping and the breakfast service was polite, friendly and just plain nice. The hotel itself seems quite new. The room was very clean, and the hotel itself was very quiet. Rooms seemed quite soundproof, though it was not full when we were there. Breakfast was good with lots of hot options (eggs, meat, and baked cinnamon rolls) and the pancake maker on demand a highlight. Every time we have strayed from Marriott I have regretted it. Not this time. We would absolutely stay here again.

The Service! The night front desk Manager Nathan was so helpful, friendly and positive!…read moreHe couldn't do enough to make us feel comfortable and this really made our stay worthwhile! Excellent customer service is what makes the hospitality industry! Kudos to Nathan!

UPDATE: I met the General Manager this morning at checkout and discussed issues in my review. She…read morewas attentive, concerned, took notes, and promised corrective action. Then she adjusted our folio. This level of hospitality deserves an improved rating.

Location and Views 5 star Hospitality 5 star…read moreBreakfast 5 star Lil details 5 star Comfy bed/room 5 star Totally will come back again as this is our 2nd trip here in a few yrs. Total relaxation with every detail taken care of. First the husband/wife innkeepers Shawn and Steve were amazing and cared so much that we had a wonderful stay. We had my elderly parents w us in their ground floor room called the "Islandscape"and we had one of the main house "Narada" room. The view and location were fantastic. The breakfasts were special 3 course including fresh fruit and something sweet and savory. The baked goods every day by Shawn showed her love and talent for baking--even a goodie bag at our departure. If I lived closer, I would come more often! There's a game room, binoculars, hot chocolate w mini marshmallows, beautiful sitting areas to enjoy the view throughout the property including the front porch where we hung out after dinner. The restaurant right across the street about a stone's throw away at Charles Street served tapas and seafood w live jazz in a Sat night. We also tried Bugeye Grill another night and they were fantastic too. Never really had to get back in the car as you can walk just a few blocks up to the main part of town w a few shops and restaurants. Right next door is an outdoor salty tiki bar that looks fun when it warms up more. I could go on and on. Oh, and Calvert Cliffs park is only 10 min away by car where you can find shark teeth and fossils, which we did! Soo much better than a hotel or airbnb!

Family operated business, this place is TIMELESS absolutely breath taking. I come back every just…read morefor the nostalgic feeling

The hotel is convenient to Dahlgren base as well as shopping and restaurants. However, they are…read moreundergoing a "complete renovation" Also, however, that doesn't excuse the condition of the room I was given (for 9 nights). If it would have been a one night stay I could have overlooked most of the issues, but it wasn't, so I didn't. Initial: room reeked of mildew. I combatted this by using housekeeping's odor eliminator spray (I used a lot) and kept the a/c fan on the entire time I was in the room and that seemed to at least keep the smell knocked down. The bathroom was basically a disaster. The toilet was unacceptable: small, cracks and marks on the seat, way low to the ground. Grouting/sealing at the base was discolored and peeling away. Shower head was unacceptable. Non-maneuverable, poor water dispersion, poor water pressure. No stopper/plug in the bathroom sink. Window was unacceptable. Almost like it was stained or something. There were what appeared to be nicotine stains (drips) on the wall across from the bathroom. Carpet had spots/stains. Door was drafty. The smoke detector was literally hanging by wires from the ceiling. Service was hit or miss. I was told upon check-in that my room would only be serviced every 3 days. Which I thought was odd, but whatever. Third day rolls around (Saturday) I had the "do not disturb" sign out (I forgot); housekeeping didn't knock, didn't ask, just slid a note under the door saying (in essence) since I had the do not disturb sign on the door, they "didn't disturb" So it was 5 days until I got fresh towels. It took a day or more extra until my trash was taken out and the bed was made for the first time. I voiced all my complaints (about the condition) to the hotel the day after I checked in when they texted me and asked me about my stay. Hotel said they would follow up with me, that never happened. Contacted Choice Hotels corporate and told them everything (and sent photos) and that seems also be a dead-end. All in all this was a most unpleasant and unacceptable experience. I would not recommend this hotel, I would not recommend the Choice brand (which encompasses a lot of different hotel brands) and I definitely would not repeat.

Growing pains. It used to be much better but has really been going downhill in recent years. That…read moresaid, it has new management who have hired new people to try to get it back to where it should be. They deserve a chance. HOWEVER the overnight desk supervisor might want to walk the halls and monitor for noise.

We were there for our aunt's wedding and the staff was impeccable!!! From assistance with small…read morerequests (can I borrow a step ladder) to more inconvenient requests (someone locked themselves out of their room in the middle of the night), they were so kind and ready to help!! The rooms were amazing as well and the property is absolutely BEAUTIFUL!!! Thank you all for all y'all's help and accommodations!!!

Apparently during the summer they have a car show every Wednesday which we didn't know about and it…read moremade check in crazy because we had to park at the marina next door and walk over. Then we came back around 9, when at least we could park but were greeted by many drunks in the lobby!

This place is family-owned and operated, and you get that feeling right when you check in…read more The customer service is a fantastic. There's laundry facilities on site and they offer a pool and small exercise room. The room itself is great for me because I need to be able to cook. Full size fridge, stove, and basic dishes and cookware to get you started. They clean rooms every day (unless you want less, like me) and change sheets weekly during your stay. The A/C and climate control works great. The Wi-fi fast on my laptop but doesn't work so well on my phone for whatever reason unless I go outside. I would have given an extra star if the pool/exercise room was open past 5pm and on the weekends. That's kind of a bummer for those who are here for a while and working the hours those amenities are open. Otherwise this place completely fills my needs and more. I would recommend this place to any friends that are going to stay for a while. http://www.glennel.com/woodside.html

My wife and I stayed at the Hilton Garden Inn in Haymarket, VA from 11/12 to 11/14 for our wedding…read moreweekend. We also coordinated a group room block for our guests. While check-in went fine, the rest of our experience was extremely disappointing and far below what we expected from a Hilton property, especially during such an important time. The night before the wedding, my guests and I felt genuinely unwelcome in the lobby and lounge areas. Staff repeatedly approached us with unnecessary restrictions, including telling us we couldn't drink White Claws from the can even though the hotel sells the exact same product at the bar, and telling us we couldn't take pictures in the lobby. This created an uncomfortable atmosphere for what should have been a celebratory moment. On the morning of the wedding, things became even worse. While I was getting ready for the ceremony, the front desk repeatedly called my hotel phone demanding that I complete a credit card authorization form for mimosas we had planned for the bridal party. I didn't receive the authorization form until 10:18 AM the same day, which is unacceptable given that this should have been handled well in advance. My card was already on file from check-in, and the staff knew it was my wedding morning, yet the calls continued. This was an unnecessary and stressful disruption. To make matters worse, despite explicitly instructing them to charge the card on my room and completing the authorization form with that same card, the hotel charged a completely different card--my wife's personal card from her separate room the night before. That card was never authorized for these charges, and we were never given an itemized bill explaining the charges. My wife and her bridesmaids also felt uncomfortable and scrutinized by staff. They were told they couldn't have food in the conference room we booked and again told they couldn't take pictures in the lobby. Instead of being met with hospitality and grace on a day meant to be joyful and memorable, they felt restricted and unwelcome. Overall, the lack of hospitality, the inconsistent and unnecessary rules, the disruptions on the morning of the wedding, and the mishandling of our billing made this an extremely negative experience. This was supposed to be a once-in-a-lifetime weekend for us and our guests, and the hotel added stress instead of support. I hope management takes these issues seriously so future guests, especially wedding parties, don't go through the same treatment. After our stay, we attempted to resolve these concerns through multiple channels, including calling the hotel directly and contacting Hilton Corporate. The only response we received was that an itemized bill would be sent to us and that no further compensation or remediation would be provided with no real apology for our experience. We still have not received the itemized bill we were promised, which only adds to the frustration and lack of professionalism we experienced throughout this process.

Stayed here for a few nights and I was quite happy with the cleanliness of the room as the updated…read morelook. Staff were very friendly throughout the stay. Overall happy with my stay here.

We came to Belle Grove for the Tea with Elvis. This is a beautiful house in the Northern Neck…read more Nice long driveway with a beautiful river view on the back porch. The rooms were setup beautifully with lovely tea services. Delicious tea sandwiches, scones and desserts. Belle Grove sells various teas and you can spend the night on the property. They have several fun events scheduled throughout the year. We definitely want to return to this historic place.

My twin sister and I enjoyed a night stay here this past week and it was stunning inside and out…read more Such an incredible experience to be able to stay in one of the oldest homes in the country, James Madison's birthplace. Breakfast was amazing, such kind staff/owners. Thank you and we can't wait to stay again!

The Most Unacceptable Hotel Experience I've Ever Had…read more My stay at Hyatt Place Fredericksburg at Mary Washington was the most unacceptable hotel experience I've ever had. During the night, a pair of women's panties fell out of the bedsheets onto the floor. There is no misunderstanding or excuse for that. It means the bed linens were not properly stripped or changed after the previous guest. I definitively slept in a bed that someone else had already slept in before me. I had been sleeping naked in those sheets under the assumption I was in a clean, properly prepared room. Instead, I was put into used bedding that had clearly not been serviced to even the most basic housekeeping standards. That creates serious sanitation concerns. No guest should ever have to worry about exposure to used sheets, leftover personal items, bodily residue, bacteria, skin contaminants, or any other hygiene risks because a hotel failed to do the bare minimum. What made this even worse was management's response. Rather than Joshua, the manager, taking ownership of the situation, apologizing, and making it right, the hotel chose to cancel my stay and ban me from the property. Instead of correcting a legitimate cleanliness failure, they attempted to silence the guest who reported it. Think about that: a customer reports sleeping in dirty sheets with another guest's underwear still in the bed, and management's solution is to remove the customer rather than address the problem. That tells you everything you need to know about accountability at this property. I expected Hyatt standards. What I received was a deeply unsanitary room and a management team more concerned with avoiding responsibility than doing the right thing. Avoid this location if cleanliness, professionalism, and guest respect matter to you.

First off, the parking was a bit inconvenient... But, the…read moreroom was very nice and the FREE breakfast was great! It should be called breakfast buffet.. yum! We will definitely stay there again.

ROACH INFESTATION & UNPROFESSIONAL SERVICE*…read more I'm still fuming after my recent stay at Red Roof Inn Dahlgren! The room was infested with ROACHES. I'm not talking about one or two - I'm talking about multiple roaches scurrying around the bathroom. I recorded a video as evidence and showed it to the front desk clerk, who assured me they'd refund my money. That was FIVE DAYS ago. Despite multiple phone calls, I've been completely ignored. No response, no refund, no apology. Unbelievable. If you value your sanity and a clean place to rest, AVOID THIS HOTEL. The lack of accountability and customer service is appalling. *UPDATE:* If you're from the hotel management, please get your act together and refund my money. I've done my part to warn others.

ROACH INFESTATION & UNPROFESSIONAL SERVICE*…read more I'm still fuming after my recent stay at Red Roof Inn Dahlgren! The room was infested with ROACHES. I'm not talking about one or two - I'm talking about multiple roaches scurrying around the bathroom. I recorded a video as evidence and showed it to the front desk clerk, who assured me they'd refund my money. That was FIVE DAYS ago. Despite multiple phone calls, I've been completely ignored. No response, no refund, no apology. Unbelievable. If you value your sanity and a clean place to rest, AVOID THIS HOTEL. The lack of accountability and customer service is appalling. *UPDATE:* If you're from the hotel management, please get your act together and refund my money. I've done my part to warn others.