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    Quality Inn & Suites

    1.5 (59 reviews)
    InexpensiveHotels
    Open Open 24 hours

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    Stained "fresh linens". This is nasty.......
    Alex G.

    Even one star on my review is being generous. Wish I could give a minus one. This hotel is awful. From the 1st check in impressions thru the end of my stay, it was awful. The pictures the hotel posted don't even match the reality of this place. Walked in and wasn't even greeted by the young lady taking care of the toddler. It was a "yes"....... Wow, so much for being welcome. Then I asked for a copy of my receipt and was told she couldn't because none of the printers worked. That should have been the biggest red flag. Went to grab my stuff from my truck and went to the 3rd floor. As I walked out of the elevator, I was met with garbage all by the Ice and Coke machines. Guess the owner and management are either ok with this or just don't go up there. Walked into my room and the 1st thing I notice was the Couch had cushions that didn't even match, then the TV was missing, the bathroom door had seen better days, there were no shower towels in the bathroom. Then what took the cake was the stains on the bed. Now in a Covid-19 world, I'm starting to wonder if they even clean or disinfect the rooms..... I gathered my stuff and went to the front desk to see if they could move me to another room. 3 rooms later, I crashed from driving cross country. I should have left but si ce every hotel on the area was booked, my options were sleep on the truck or here. I should have slept in the truck. Even the Curtains by the ac I noticed the next morning had mold growing on them.

    Trashy elevator-- just a glimpse of the un-kept hotel.

    A mess. Upon walking in, the floors throughout the halls and in the elevator were dirty-- trash and dirt. The first room we were given was already occupied so obviously we went to get into a different room. The second room we attempted to reserve had the TV going already, someone had clearly been sitting on the beds, there was a drink on the counter, no towels, toilet paper was almost completely out-- someone had definitely been in there. The THIRD room they tried getting us into was also occupied. Ended up leaving completely. We did NOT feel safe nor did it feel clean whatsoever. I do not recommend booking here.

    Dirty floors throughout, trash was full on all floors and overflowing, dirty elevators. Disgusting!!!

    This hotel is very dirty, booked by my company on a business trip for two nights , couldn't wait to get out of the room, lots of people hanging around outside , not secure, side door doesn't lock , very unhappy , as I realize quality inn is not the top of the chain when it comes to hotels but I have stayed at some really nice ones but this was simply the worst ! And I stay at hotels a good part of the time.

    C H.

    This hotel is under renovations!!!!!! They are slowly renovating!!!!! Our stay was quite a tale. But they accommodated us as best they could. And refunded our money with a bottle of wine. They are the closest hotel for the carnival cruise line and let you park your vehicle there for the duration of your cruise for a fee. Check the rooms before you pay. If your not satisfied request one til your happy. We changed rooms 5 times before we were just too tired to move again, plus it was late when we arrived or we would have switched hotels. Because 5 times is pushing it for a one night stay. 1st room Leaking from ceiling onto the bed 2nd room black mold all over the tub, couldn't adjust heat... it was the dead of winter 3rd ceiling leaking... drawers busted....black mold on tub 4th open the door only to get knocked down by marijuana smell 5th was a suite with no heat or hot water

    Mike M.

    Quality Inn & Suites offered friendly service and a comfortable stay while passing through Mobile. The room was equipped with a lounge area, vanity with sink away from the toilet and shower, and comfortable bed and pillows. The shower got hot quickly (which is always a plus). Hot breakfast was the cherry on top before hitting the road again. Would recommend this hotel looking for someone looking for all the necessities in a stay. (There's also an indoor pool on site, but we didn't have time to utilize it.)

    Stay somewhere else! not worth what they overcharge a night first of all the hotel has a musty smell to it....we picked it because it's a dog friendly hotel...restroom was not clean and light was out in the restroom we let the hotel staff know and they never fixed it also the smoke detector was on the floor so much for safety.....and the pullout couch mattress was disgusting good thing I brought disinfectant spray and went and bought new bedsheets for my kids to sleep on worse hotel ever if I could give no stars I would

    Dirty magic eraser

    DISGUSTING!!!! I am not hard to please, but this place is more than unacceptable. Where do I start??! Broken toilet seat lid that has obviously been there since 1985. Dirty toilet, toilet paper roll not replaced and half used. Toilet stopped up before we ever used it. A dirt "magic eraser" left on the dresser/night stand. Holes in the walls, the ceiling has leak stains and peeling. It's a total dump. The TV is horrible. People may say "for the price.....". Nope. I wouldn't pay $1 to stay again. Repulsive. Shame on you for running such a place. No pics of the toilet lid is posted due to no one ever bringing a plunger. HORRIBLE. JUST HORRIBLE.

    These are some blood stains also on the comforter

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    Building was dirty. Tv was off the wall on dresser and couldn't change channel.Customer service was trash.

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    Page 1 of 2

    Ask the Community - Quality Inn & Suites

    Review Highlights - Quality Inn & Suites

    Indoor pool and hot tub I havent had a chance to use yet, but I'm sure they are great.

    Mentioned in 3 reviews

    Read more highlights

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    The Battle House Renaissance Mobile Hotel & Spa - Gym and spa check in

    The Battle House Renaissance Mobile Hotel & Spa

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    Tera at the spa gives the BEST massage!!! I took off one star due to the loudness in the ladies…read morelounge. I was trying to relax in the infrared steam room and could not enjoy it due to all the noise. I saw others being offered champagne and mimosas and I was never asked. I asked for one at the end and the hostess was kind enough to bring one. The ladies spa room was crowded the entire time I was there so I didn't get to enjoy the hot tub either. BUT despite those small things, the massage is what I was there for and Tera knocked it out of the park. She really has heavenly hands and was phenomenal. The hotel is old and our bathroom had some issues but it overall we have enjoyed our stay.

    This hotel and property are the definition of southern elegance. Always seem to get upgraded when…read morewe stay here, last day we upgraded to a balcony room. The check-in and valet staff as well as the Bell staff are always very friendly and attentive. On our last day, the Bell stand went out of their way to assist us up to the room. Again, very friendly and helpful. This is a clean and safe property. It is my preferred hotel when I stay in downtown Mobile. I average around 100 Marriott nights a year around the world, and this is absolutely in my top 10 favorite properties and maybe in the top five. I wish the Trellis room (restaurant) was open for dinner on weekends, that would be my only feedback. Management does a great job ensuring the property is clean and safe, as well as ensuring well trained and courteous staff.

    Best Western Plus Mobile Inn & Suites

    Best Western Plus Mobile Inn & Suites

    (3 reviews)

    I went to the front desk at 8:30am on June 1,2025. The audit receptionist told me housekeeping…read morewould provide me with clean towels at 8:00am. I was willing to wait a little longer for them. However it was 8:30am and I still had not received fresh towels. I decided to email management. I did not have the manager's email, so I went to the front desk to ask. I asked the front desk receptionist Mark if Hiral Patel was the manager, because I saw the name tag on the wall. His response was very hostile and aggressive towards me. His response to my question caused me to feel that he would physically harm me. That is when I decided to record him. The only thing that I asked him was if Hiral Patel was the manager. Mark responded and said "That is the only person that you need to talk to tomorrow." He had no manners or respect for me. I then told him that I did not receive clean towels by 8:00am ; because that is when the audit employee at the front desk told me they would come. He continued to raise his voice at me and he also called Alabama Protection Agency to escort me from the property. The Protection officer was holding his gun holster, as I was in the hotel room preparing to leave, and also in the elevator. I thought that he may have wanted to shoot me. I was non-confrontational the entire time of this situation ( I have recording of every interaction I have made with employees and staff).

    Nice place to stay. Nice decor. Full Breakfast including eggs and sausages…read more Air conditioner worked great and clean air in room Comfortable bed, bedding and pillows. Cool citrus shampoo, conditioner and soap. Close to Panda Express and other food. Big TV and fast internet. Check-in staff was friendly and helpful. Only negative was someone was speaking Spanish really loud below my window for an hour waking me up at 6 AM. I didn't have the air conditioner on over night and am on the second floor, so the windows don't seem to be very sound resistant.

    TownePlace Suites Mobile Saraland - The Kitchenette

    TownePlace Suites Mobile Saraland

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    The receptionist was very nice at check-in. Gave me an upgrade and allowed my service pet with no…read moreissues. Had all of the paperwork and she just made check in such a lovely experience. However, the room was dusty. It's obvious they don't deep clean in these rooms. Can be a bit of a turn off for most travelers.

    I was in the Mobile area earlier this year on business and looking for a hotel for a three-night…read morestay. I checked all my hotel apps and found this Marriot Property that was highly rated and affordable for the price. The hotel looked newer and the rooms looked very modern and clean. Check-in was seamless and I found myself in a very large room. The room was set up perfectly for a business traveller. The room had USB and electrical outlets strategically placed so there were ample areas to plug in my devices. The wifi was easy to connect to and had a very strong signal, perfect for connecting through a VPN or Firewall while still being able to connect to my streaming services. The room itself was very spacious, well decorated and almost a full-sized kitchen. My bed was very comfortable and I had a good night's sleep every night I was there. The property has many areas where guests can socialize and connect on the first floor if they don't want to just stay in their rooms. The lobby was bright with an array of tables and chairs to relax and connect to your devices. The Fitness center was above average and had a very good assortment of fitness equipment including free weights, exercise balls and multiple cardio machines. You can get a good workout in the gym. The food served at breakfast had a good assortment of hot and cold items, healthy choices and of course plenty of pastries, baked goods and very good coffee. This was the perfect location for being close to customers, and restaurants and for travelling in the area and into Mobile. I would put this hotel high on my list for future visits to the Mobile area. The only critique I have is that the rooms are very large and the TVs in the main area and the bedrooms are very small.

    Renaissance Mobile Riverview Plaza Hotel - 27th floor

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    Great hotel and the closest one to the Cruise Port in Mobile, AL. They have a package for "Park and…read moreCruise" that covers your hotel stay for 1 night and they will keep your automobile for the duration of your cruise, plus they shuttle you back and forth to the port.

    We stayed here a few weeks ago for a wedding and there were some nice things that we experienced,…read morebut the hotel overall was a letdown. First up, the good: the room was clean, our room had a nice view, and the location was great; it's within walking distance to lots of restaurants and bars and it's easy to get on and off the highway. The service at check in and check out was also very good. The so so: The beds were hard, but not altogether uncomfortable. The shower pressure was also just okay and it would have been a lot nicer if the pressure was better, but it's not a deal breaker for a trip. Now the bad: the service at breakfast and at the hotel bar was downright atrocious and remarkably slow for a fairly quiet weekend. It took us almost 30 minutes to get our drinks after we ordered them at the bar and it took almost 45 minutes to get breakfast on a Sunday morning, which is unacceptable. The service at the wedding reception was also very poor and disorganized as if the staff weren't used to serving people in large groups. The food at the wedding reception was very hit or miss as some people really enjoyed their food while others (including myself) had dry and hard salmon, which was unpalatable. This is unfortunately not a place that we'd frequent again and we'd look elsewhere if staying in downtown Mobile again.

    Quality Inn & Suites - hotels - Updated May 2026

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