Bought carpeting for three areas of our home; upstairs, master bedroom and basement. The first…read moreinstallation date was pushed back because of a scheduling mistake. When the installer did show up, he only had enough carpet for the upstairs and master bedroom. This was a Tuesday. We were told the carpet missed the shipment and would be in on Thursday but no one was available to install it until the following Monday. Monday comes and the installer comes but does not have enough of the carpet so we have to wait another four days to get the last two stairs and landing installed. I voiced my frustration with the Wausau manager and told him that they were losing customers from all of this and he said quote "that really makes me want to bend over backwards for you when you're throwing that at me." Being a manager, I assumed he was being genuine but was quickly told by himself that he was being sarcastic. Very inappropriate customer service skills for management. Price was great. Installation was great. Management is terrible, so hopefully you don't need to speak with them. I did speak with corporate about this manager and they were extremely helpful. It just shouldn't have gotten that far.

DING DING DING!! WE FINALLY HAVE A WINNER! This is the place my husband and I decided on to buy and…read moreinstall our new flooring. They were actually NICE to us compared to the other flooring stores. LOL But yeah, they said they could get pretty much anything we wanted and if we found it cheaper somewhere else..they would beat it! Jason was the Sales guy that helped us and he actually went to Menards on his own time to find out exactly what we were looking for and the price! GO HERE!! They will treat you with respect!

Just a huge shout out to Bhol & Prouix Plumbing! We had a…read morewatermain break this morning right at our pressure tank and regulator! With Matt being down for the count from surgery, I called a friend who recommended these folks. They were here by 1030ish, and my tank, lines and regulator are all replaced and cleaned up. Its only 1230. The plumber was kind and understanding. I couldn't be more grateful.

I called them to hook up my frig, sink and dishwasher and they asked me where I got them and I said…read moreMenards and they told me they will not hook up the faucet because I didn't buy it from them. Their a joke. Will never ask them for anything again. Go to Northland

CS Construction installed new siding in fall of 2025. Initially the work was going very well and I…read morewas satisfied until they said it was complete. The stored my heavy glass storm door in its frame on it's side and hinges on rough uneven landscaping rock in full sun all day for 6 days. I took it for granted that they must know what they're doing. Was I wrong. They re-hung the door leaving over a 1/2 inch gap on the open side exposing the latch, which was barely catching, so didn't really stay closed. Their answer to fix this was to loosen a few screws on that side of the frame so it would shift towards the door. So, the frame is loose, a good yank and it would all come down and the gap was still over 3/8 inch. I called again. They don't return calls or respond to emails. I finally took time off without pay and had to to go the office. They came a 2nd time. Tightened the screws they loosened and adjusted it from the hinge side. Sure, the gap is acceptable, but now the door handle butts up against the door jamb. I have to use the handle to lift up the door to work the lock and open and close the door. Chris, the owner, tells me it's an old door and I didn't purchase it through them so he basically isn't going to do anything. He has insulted me and shown me disrespect at every turn. Treating me like I'm a stupid and know nothing about hanging a door. Actually, I do and have hung doors in the past. Too old and have arthritis now though. Remember above, I stated how they store it after THEY removed it. I did some research and found out that will damage the door frame causing it to warp and also damage the hinges causing issues like sticking and difficulty opening and closing the door. As soon as they removed it and stored it, it became their responsibility to ensure it wasn't damaged and that they re-hung t correctly afterwards. I didn't expect it to hang like a brand new door, but I do expect it to work properly as it did before they touched it. They also have to fix a couple of pieces of siding which were hung badly and hanging half off, which I noticed a few days after they finished. It wasn't due to any storm damage either. Lesson learned. I paid a lot of money for a professionalism, but surely didn't get it. Don't get me wrong the foreman for my job was great. The rest not so much and Chris, well I won't say what I think of him. I will never recommend them and will go out of my way to tell people to steer clear of them solely because of Chris.

I rarely leave negative reviews, but this experience needs to be shared so others know what to…read moreexpect. We hired this company to remodel a bathroom, and the process was problematic from start to finish. What should have been a straightforward project took nearly one year from start to finish. We received quote and put down deposit in March 2025. After that, communication essentially stopped. Call went unanswered and unreturned until late June. Then again heard very little until September. The lack of responsiveness throughout the project was extremely frustrating. I strongly advise anyone considering this company to read their quote carefully. We specifically asked for a tiled shower but ended up with solid wall panels instead. That was not what we expected. There were also significant workmanship and coordination issues: - the toilet was removed and flooring completed. He screwed up replacing toilet, we ended up waiting 10 days for a plumber to come and repair it - another toilet removed and flooring completed. Same person, replaced toilet incorrectly and we had water leaking into the basement - a large amount of water was discovered in the basement when they were removing the old shower/tub with chaotic clean up - we received no meaningful design assistance and were offered very limited product option - communication was consistently poor and often dismissive from Dave, Jason and Chris Every step of the process had issues, from quoting and communication to execution. I cannot recommend the company based on our experience.

My LL uses these guys . I don't know if he pays as he goes or has a service contract with them, nor…read moredo I care. Whatever the case , they are obviously incompetent. I've just had my third service call in a month after multiple cold nights without heat. It took three visits for the last joker to order parts....which apparently take days to get.... IF YOU WANT PROFESSIONAL SERVICE THAT GETS IT DONE I SUGGEST YOU GO ELSEWHERE. YOU HAVE BEEN WARNED

We called for a check on our noisy furnace. The office gave us an appointment for Monday, but then…read morewe got the opportunity to move the visit up by 4 days. Rich, the service man, was great. Told us about the furnace issues and didn't try to up-sell us with repairs we could do without after we decided this was the time to replace the unit. The report on the service call was very professional and complete. Josh was quick to reach out and make an appointment to come meet with us. Very Happy.

I love this store! I am always greeted with a smile and the employees go out of their way to be…read morehelpful. I even had them come to house to give me paint ideas. Since I am not a professional painter, I don't buy huge quantities of paint. This doesn't effect the level of service I am given at all. Something that can't be said for all paint stores. As if their high level of customer service isn't enough to keep me coming back, I love the paint that they sell. Goes on perfectly and even years after painting still looks great. I have repainted the interior of our whole house and never have had a problem with any of the colors I have used. They can even match colors of random paint chips you bring in. Overall, definitely my go to paint store in the Eau Claire area. Thanks Ted and Loren!

I had these guys stain my windows at my cabin this past season so I contacted them to get me a…read morequote to stain my windows and repaint our living room and bedroom. The scheduled meeting was at 7:30 this morning. I took off work which I usually head in about 5am. At 7:50 I make a call to find out where the guy was who was going to look at the project. I was told he had to run to the office early this morning and is on the phone right now. .......... Soooo my time is not worth anything? If a person forgot the appointment I can understand. But I was told differently and as I hung up on them I heard him asking if they could reschedule. A little late for that. Very inconsiderate. I'll be going another direction.

I needed a new front door on my home. The door was a bit taller than the old 1988 door, but…read moreHeritage Builders did an outstanding job installing it and dealing with the opening. I've also had them to my house to repair a broken truss due to the excessive snow. They came out quickly and made the repair. I'm very happy to have a local, handyman, professional company to call for our repairs. Excellent service, pricing and response.

Changed the terms of bid after the fact and then said If I didn't pay there could be a lien placed…read moreon my property. Heritage builders quoted me $650 for installing a dishwashing including "electrical and plumbing". I received an invoice from the plumber they contracted out for $430 and when I advised accounting/bookkeeping to confirm this was their bill since my quote and bid included electrical and plumbing, I was then told the bid was for "small electrical and plumbing" and when I aired my frustrations, I was met with all the reasons for why $650 was a good bid but not provided an explanation for why the bid changed after the fact and that I was *never* explained any of this in their bid process. it

Chris and his wife are both wonderful to work with. They treat you like family and make you feel…read morelike you are their only customer. They have a large supply of samples and let you take them home to make your decision. The prices are very competitive and even beat some of the bigger name stores in the area. I will definitely use them again and recommend them highly!

C & M Cornerstone were recommended to us by a relative. Chris and Megan are so nice to work with…read more Hardworking couple who go the extra mile to help you. Brought samples home to make decisions. Reviewed photos of some recent installs with Chris. Can't say enough good things about our experience with them. They answer calls or return a call promptly. Started our flooring project on scheduled time. Chris drove to his supplier out of town to get our carpet because of a delay in delivery. He wanted to make sure it was installed on the date he scheduled us. Definitely would recommend to others and would contact them again if needed for other floorings.

I had the lucky opportunity to work with them and the company is like family and the technicians…read moreare very knowledgeable If you give them a chance they won't let you down.

These guys were awesome. They helped me troubleshoot enough to know the problem was not something I…read morecould fix myself. Then they worked around my schedule, nice. Only 4 stars (3.5) because the part replaced costs $35 retail, probably less purchased in bulk wholesale, they charged me $155 for the part.