I don't like to leave a bad review on someone who's trying to make a living, but my service with Quality counts was not .The carpet had dirt areas around the chairs and sofa. I pointed out to Carlos that this was dirt and that I know it will come up and to make sure he gets this area clean. The dirt areas showed up the next day. I had specifically told Carlos that I wanted to make sure this didn't happen. I ended up using Dawn diluted with water and cleaned it myself! I paid for service that was not Quality. Before he came, I called the company to make sure they would be here at 10 o'clock, which was the time Carlos set up with me on the phone, Carlos said , that he would never say 10 o'clock. He would say 10 to 12. I had a at 11:30. I would not have set up an appointment between 10 and 12 for carpet cleaning. Ironically I have a text message from Quality counts saying my appointment was at 10 o'clock. I had explained all of this to prior but it did not matter. He agreed, to come after 12:30. I called their office around three to see if they were still coming. He said, he was still coming but he would call 30 minutes prior. He didn't call prior, but he did come. I hope they will use this information to improve their cleaning service And to be more understanding to their customers. read more

I've been a loyal customer for 5 years now, they always came through for me when others couldn't. Today I called for a cleaning and stressed I was only here for a week, the girl on the line told me she couldn't help me because they don't have anything till next week. God bless them that they are that busy, but I've spoken personally to the owner because of my rave review because of their loyalty to good customers . I'm not bashing them, but they really should train the phone person better, unfortunately I have to use someone else now and you lost a very loyal customer. read more

Dropped off area rug at Quality Counts/Andy's Carpet Cleaning in Bradenton on 6/7/22. On 6/8/22 Mya called. Technician out for 2wks.They will cl after technician looks at it to make sure rug can be be cleaned. They called 6/21/22. Rug can be cleaned and cost will be $80.00 and should be ready by end of wk. Picked up rug 6/24/22 and it looked like it had never been touched. We walked out and did not pay. I got a bill on 7/8/22. I sent an email saying I will not be paying bill and why. 0n 9/2/22 I got a call from a collection agency in Odessa Florida called Capital Accounts. 813-616-6812. (If you Google this # it shows as a scam). Anyway, I paid their damn bill rather than let them ruin my stellar credit.....but I will make sure that anyone I know will never use them....BEWARE!!! read more

I dropped off three carpets for cleaning. After three weeks, I picked them up, paid the bill in full, only to find that none had been cleaned. If you drop off your rugs to their shop, say "no rush ... take your time," pick them up, and they still don't get cleaned, what kind of review would you leave? Update: The business called, offering to make it right. I did appreciate the follow up. read more

I have a large area rug that they picked up and kept for more than a week. The guys that pick up and deliver act like they don't know what they are doing. Brought my very expensive carpet back and didn't want to spend the time to get the wrinkles out. Carpet was not clean and had obvious spots that needed help. I asked him and he said 'oh we spent allot of time going over it and couldn't get it out' .By that time I just wanted them out of my house. When they left I spent 2 hours cleaning the carpet and got all the spots out. I'm not sure they even cleaned it. Ridicules waste of $500.00 read more

After tile was cleaned and sealed on a Tues, the next day when I used a swifter, the swifter pad was filthy. Makes me think either they don't change the water, or job wasn't done properly. Also had carpets cleaned. After showing them where some puppy pee stains were, they are still there. Just didn't seem like quality work as their name implies. Won't be using them again. read more

I am so happy to have found a reliable , honest, family owned Business to clean my carpets. We recently had new carpet installed in our home and I wanted to find a professional company that would do an outstanding job on our new investment and I certainly found everything I was looking for in Quality Counts Carpet. I would highly recommend this company to anyone who is looking for a company that provides exceptional service. read more

Quality Counts Carpet - Carpet Cleaning Near Me - Bradenton, Florida

We had concerns about the chemicals they would use. Owner calls us back and thoroughly described their products. Staff was prompt for appointment and quickly completed the cleaning. The price was very reasonable compared to other bids. read more

I had my runner cleaned at this business, and it was returned to me with cat hair (my cat's fur) on the edges on both sides. They offered to re-clean it, but this shouldn't have happened in the first place if it was cleaned properly. read more

Quality Counts Carpet - Cat hair on edges on both sides - Carpet Cleaning Near Me - Bradenton, Florida

They do not stand behind their service. I had 2 nice guys comes to clean my area rugs and sofa. When I left them to do the job one completely disappeared and the other one was on his cell phone. When the job was complete he told me everything that was soaking wet would dry in 4 hrs. The 2 carpets are still wet the next day and the sofa did dry in that time frame. I thought they were very unprofessional and did not extract enough water out of my carpets. The area rug still looks dirty too. Sadly I cannot recommend them. read more

I came across this company when I was searching for upholstery and carpet cleaning services. After using them I have never used anyone else! Their technicians are very professional and work hard to clean everything as good as it can be cleaned. My furniture and carpets have never looked so good, clean and sanitized. I have not been disappointed! They are my go to company for our 3 homes and I highly recommend them. read more

I needed some furniture steam-cleaned at my folks' place two hours away and found Quality Counts Carpet highly rated here at Yelp.com. Owner Steve took time to listen to my need and offered to fit me in this same week, only two days later, but I said next week was fine. Yay for Steve! I will be back to update this review next week with the results. :) read more

I found Quality Counts purely by luck and what a lucky day it was. I had schedule carpeting cleaning for 10am, Tim showed up before 10 which was perfect. Tim was friendly, professional and knowledgeable. I had traffic areas cleaned of a very worn carpet cleaned.Tim did an amazing job, I didn't think the carpet could look that good. I also had a white chair that was yellowing, came out nice. I was really pleased with Tims hard work and Quality even gave me a follow up call to see how like their service,. I will definitely use Quality Counts again. read more

I was very impressed with the service this company provided. Eric arrived on time for both my appointments and did a fantastic job on my white carpeting. The price was similar to other vendors and they take their time to make sure it's done right. I would recommend this company to friends. I also like that it is a locally owned business. read more

Carol L. Carpet cleaning is one of the things you do when you buy a place. Quality Counts had good reviews on yelp so I called. The work was done by Mike . He was on time and explained the job and gave an estimate. The price was reasonable and the job was well done. It took about 2 hrs. for the condo and sofa. Another 2 hrs after he left my socks stayed dry when I walked around. I would recommend this company. read more

I called this company the other day after seeing it had good reviews from others. They came today to do my floors and they look amazing. Eric and Angel are very professional and friendly. I will definitely use this company again. The cost was very reasonable. read more

I came across QUALITY COUNTS by luck. I saw a post for another company offering services on neighborhood site so I looked them up - they had several bad reviews so I searched for tile cleaning companies in my area. There were great reviews for QUALITY COUNTS, so I called for a quote. I received an in-person quote right away and scheduled the appointment that day. They were very clear on what would be done throughout the process, any prep that should be done (breakables on top shelves and such), and what to expect. They called to confirm the week prior and even the day prior. The employee arrived on time and was very professional and friendly throughout the day. I would absolutely use them again and refer my family & friends to QUALITY COUNTS. read more

Had Quality Counts our this morning to clean our carpets at our condo on AMI. The tech Eric did a really great job! The carpets look new! The first gal I spoke to and Eric were both friendly and the price was very reasonable. Will call again for sure. read more

I use this company to clean the carpets for my personal home and vacation rental unit and they have never let me down . All of the employees are happy to be there working hard. The carpets always come out looking like new and the price is great ! I would highly recommend that if you need carpets or furniture cleaned , you make a quality choice . read more

Finally a business that takes pride in their work and customer service, can't say enough about QCC and Eric....my only regret is I didn't let them do the rest of my carpet and grout cleaning. I have used many carpet cleaners over the last 40 something yrs....without question the best ever. Highly recommend. read more

I will give these guys 5 stars without a doubt. I have used them multiple times. Several years ago we had to cut through our floors to change our plumbing. I was in Illinois and had to find someone for the contractors who could pull up and put back the carpet. The guys working for Quality Counts were so kind and scheduled our job for the next day! Since that time, we had had them come and clean carpets between renters. They do a wonderful job! They even came to pick up my throw rugs to clean them in their shops. Today Eric cleaned our couch. He was a perfectionist and cleaned it like it was his own. Thank you Eric for caring! Companies like this are few and far between, and you can tell that they stand behind their name QUALITY COUNTS CARPET CLEANING . At least 5 stars! Janie read more

Great communications by Rick the owner and excellent service from Eric, his field tech. Eric went through cleaning options at our home, gave a quote and immediately performed the cleaning requested. Great results for carpet, two area rugs and a large sofa! Highly recommend! read more

Quality CountsCarpeT was the epitome of professional from beginning to end. Each employee involved was polite, professional and hard working. They arrived on time, called ahead of time as promised. Our area rug looks like new! They are very reasonably priced. I highly recommend Quality Counts Carpet for all your carpet cleaning needs read more

In assisting my elderly Bradenton parents I contacted Quality Counts Carpet (QCC) to shampoo their 1200 sq ft condo at the Perico Bay Club. My Parents have lived there for 25 years with the same, now very dirty, carpet (ugg). We got a next-day-appointment and the project took about 3-hours. In the end: the carpet was not 'exactly' in new condition, but wonderfully clean, bright and dry enough to walk on in a few hours. The QCC rep. carefully moved everything, was able to get under all the furniture, was very careful in dealing with the many years of 'stuff' an older couple has in their home, and charged a very fair price. My strongest recommendation goes to Quality Counts Carpet. RICHARD HESS read more

If you need your carpets or upholstery cleaned, don't use any other company! Great customer service, great results, great price. Eric did an amazing job reviving carpet that was heavily soiled during our renovation project and it looks like new. If you want prompt service, on time appointments and fabulous results, call them. read more

I have mostly tile floors and wanted someone with experience with such floors. Based on Yelp ratings, scheduled an appointment with this company. They came on time. They worked diligently to get my grouting as clean as possible. I added a lanai to job at last minute which wasn't seen as a problem. Overall, excellent experience. Highly recommend. read more

Outstanding service! They were able to schedule quickly for an area rug and furniture cleaning in our rental, and did a fantastic job. Couldn't be more pleased with the professional service. Thank you! read more

I dropped off a carpet for cleaning. The office on the second floor didn't answer the doorbell, so I called. They then answered the door. I left the carpet and returned 3 days later to collect it after they called us. Again they didn't answer the doorbell (either doesn't work or they can't hear it upstairs) so I knocked on the door as well. After standing around 5 minutes, I called and got vm. Not knowing whether they had gone home (supposedly open til 5, now 4:15) and when a few moments more went by, I hammered on a large metal service door that makes a lot of noise. After about a minute the apparent owner exploded out the door, put his face less than 6 inches from mine and explained in no uncertain terms that if I ever hammered on his door again he would beat my face in. Then he told me he wouldn't give me my carpet...come back the next day. I suggested I could the Sheriff, and after him then telling me to have my wife pick it up the next day and me telling him she wouldn't do that, he eventually returned my carpet. He told me never to come back, and I cheerfully agreed. If you do business here, and you decide to drop off your carpet, prepare for a doorbell that either doesn't work or they can't hear (so why have it?), and by all means prepare to wait patiently for however long it takes for them to answer the door. Never hammer on their service door. If you've looked for "exemplary" customer service, you've found it. BTW, the carpet cleaning proved adequate, but nothing to write home about. read more

Quality Counts was recommended to us by a dear friend who had used them for a long time. Rick and Eric are quite the team. Eric came here yesterday in his usual professional way. He was thorough and as usual did a fantastic job. Eric is quiet spoken, informative regarding what he does and efficient. I never have to check what was done after he leaves because I know that I can count on him and they will send me a postcard or call me within six months to see if I need to have them done again. I would definitely recommend them to all who ask. read more

I have used Quality Counts several times for upholstery cleaning and carper cleaning. They have always done a superb job at a reasonable price. Rick has been my person the last few times, and it is evident that, besides being very personable, he is a professional and takes his job very seriously, a career, if you will. I will never use any of those big-company rip-offs like Stanley Steamer. It will always be Quality Counts for me. read more

The technician was so kind and called ahead when he was running a little late. He quoted out the job and was very knowledgable and walked me through the process and what he felt was best for my carpet. I will defiantly use them again and when it comes time to clean my tile and grout they will be my first call!!! read more

While I didn't choose these guys, it was only because I was rushed. I go 4 stars because they responded quickly to inquiries and phone calls, were very professional and I felt confident they would have been a good choice. I called several other providers and they all flaked. So give these guys the opportunity. Ultimately I went with another vendor on price. read more