TL:DR I HIGHLY RECOMMEND SHINE AS A COMPANY Shine did a…read moregreat job with the installation and communicating with my utility company. The installation took only a few hours and the crew kept everything very clean. One of their customer service reps, Nikki, walked me through my summary documents and all the support I can expect from Shine going forward. After buying my house, I was interested in getting solar panels for two reasons, 1-take advantage of the 26% tax incentive (reducing to 23% in 2023), and 2-I am concerned about climate change. I got several quotes from providers in the area and figured out what I care about. What stood out to me about Shine was that they use an American manufacturer, they have and honored a guaranteed minimum production, they threw in energy efficiency measures, and overall they have been great to work with throughout the process. I've waited to write this review so that I could include some numbers. In 2021 compared to 2020 I saw a 16% reduction in my gas usage and a 26% reduction in my electric usage. The dollar value of my savings account for about 40% of my monthly payment for the panels. There was no down payment required to get the panels and Shine helped me get a loan. I'm happy to answer any questions you might have about Shine or the solar buying process in general.

They lied to us about the tax credit. The installation went fine and our power bill is amazing…read more This month, whoever bought our payment plan, since they so 'Conveniently' filed for bankruptcy, ended up charging us TWICE this month sending our account into overdraft! I'm glad they went out of business. They are nothing but liars and con artists. The people that bought all the payment plans should also be held accountable. Shine solar shouldn't get another penny from anyone!

Josh is a pathological liar. He lied to me about important things and even lied about things that…read moredidn't matter. I asked about reinforcing the roof due to the weight of the solar panels and he told me if it was necessary, he would do it as part of the job but it wasn't needed. A few months later, a contractor was up in my roof and he found several broken roof rafters due to the solar panel installation. It costed me $1,600 to repair the damage. Now, just over two years after installation, the electric company has informed me that my microprocessors have stopped working, the panels are not producing electricity and need replacement. Unfortunately, they do not recommend installers and they told me to call the person who installed my panels. Needless to say, I'm researching installers now. There is no way I will call Josh again. I suspect he used poor quality microprocessors and that's why they're failing.

Josh at Ozark Solar was outstanding. Josh was quick to answer any questions that I had. The entire…read moreprocess (estimate to complete installation) took about 10 days and Ozark Solar had me up and running. I am one of those homeowners who will get multiple price quotes and do my homework on equipment brands, type of inverters and even seek out others in my area who have gone the solar route already for their experiences. I actually got 17 different solar quotes so I would recommend that anyone thinking about going solar would at least get a handful of estimates before making a decision. Some solar companies will offer you free stuff (like a bunch of LED light bulbs, a new thermostat, etc.) if you sign the contract with them but 'free' really is not free once you see that their quoted price is actually twice the price of the other companies. So I would highly recommend Ozark Solar for your solar needs.

Over priced. No customer service. Wired my whole system wrong and it didn't work - they just didn't…read morecare.

I contacted them on June 17th. They did not respond until July first. The response was pay us a…read more$3,500 retainer and we will charge against that hourly. With no discussion of total cost. No lets talk about your needs first. Other people in the field locally are visiting our homesite and discussing our needs before giving us a quote.

This is a tremendous service for residents in the NWA area! A lot of energy and money is being…read morewasted due to the efficiency of homes, even in newer homes. Definitely recommend getting an assessment. The payback is high and the comfortability gained is even higher!

From the owner: For existing homes in the Northwest Arkansas region we offer Energy Audits, which assess the home's…read moreenergy features and performance, identify problem areas, and recommend cost-effective, energy saving, comfort-enhancing improvements. These assessments use state-of-the-art building science concepts with sophisticated diagnostic testing. We provide referrals for trusted, skilled contractors to do the energy upgrade work for items such as air sealing, duct sealing, insulation, heating and air conditioning, window replacement, renewable energy, general contracting and more. For new home construction, we work with local home builders to select and design the energy features of each home so that its energy performance exceeds that required by code. We provide third-party verification and testing of the new home's construction, materials and performance, in accordance with several national programs.

We love our new solar panels. It is wonderful being off the grid financially and it is wonderful…read morebeing part of an improvement to our environment too. Jonathan and his crew are stand up contractors! I literally have no worries. I know his is an electrical engineer and worked as a commercial electrician, so this job was a cakewalk for someone like him. He is patient when I have lots of questions and he available whenever I needed him, even after the job was completed. He or Andrea always get back to me right away. Not only did PowerSync install solar for me, but Jonathan also upgraded my mother's electrical system for her home in preparation for the generator he installed and a lift system (to hold her in a wheelchair and a care taker, lifting them up to the house from inside there garage). Get quotes elsewhere sure; it's good business. But choose PowerSync Solar if quality and safety are at the top of your list.

From the owner: Power Sync Solar specializes in custom designed solar and battery systems built for efficiency,…read morereliability, and long term performance. Backed by in house electrical expertise through True Prime Electric, we deliver high quality installations, smart energy integration, and dependable solutions while providing ongoing support long after the job is done.

Al did a wonderful job of converting our 58 year old front yard Gas Light into an amazingly…read morebeautiful and bright Solar light that illuminates our yard better than we imagined. This Company will go the extra mile to guarantee customer satisfaction !!

I guess I'm alone in this type of review but my experience with Terry was absolutely horrible…read more He was responsive/helpful trying to get my business but, once my boat got to his shop(?) he was done with all of that. He told me 3 or 4 times that my boat was being worked on (I absolutely see no evidence that this was true) and then, even when he told me he would give me a call to give me an update - would not and did not. I finally just went and got my boat and would NOT recommend him to anyone. This has no bearing on those that work there - this is all on him. They were busy "moving in" to a new place (heard this excuse multiple times) but, if you don't take care of your customers, you won't have a business for long. Just my opinion but an opinion based on my experience.

Terry is wonderful to work with. He was very prompt, straightforward and a honest person. We had…read moreour AC breakdown and needed it for a trip right away. He was able to accommodate us and have a 1 day turn around. I will definitely only use his business from now on. I would recommend them to everyone with an RV

I had a deeply disappointing experience with Good Faith Solar during the sale of my home. They were…read morehired to inspect my solar panels and initially claimed they were installed incorrectly, requiring specialized clips--at an extremely high cost. Concerned about the quote, I hired another reputable company, which completed the work for a fraction of Good Faith Solar's price. When Good Faith Solar returned for another inspection, they changed their assessment entirely, now claiming my system was a fire hazard. Both companies were supposed to meet for a final review, but Good Faith Solar failed to show up. The company I hired thoroughly inspected the system, documented their findings with photos, and sent everything to Good Faith Solar--who gave their approval. Then, without notifying me or getting my permission to be on my roof, Good Faith Solar showed up unannounced and once again reversed their assessment, declaring a fire hazard. At this point, it seemed clear to my family, realtor, and the other company that Good Faith Solar was attempting to push their services rather than conducting an objective inspection. This experience was filled with contradictions, missed appointments, and shifting assessments. I cannot recommend Good Faith Solar to anyone looking for fair and transparent service.

We were out of town when we learned our roof was leaking into a bedroom. The roofer could not touch…read morethe roof until panels were removed. I called Good Faith with no knowledge of them, but since Shine Solar was no longer in business I needed someone fast. GF gave me a price over the phone and I agreed. Turns out, Shine installed the panels incorrectly causing the leak. They worked with the roofer, coordinating times, getting the panels off and back on. They then contacted me to let me know the cost was significantly less than they had quoted. I asked for a quote on inspecting all 42 panels for other poor installations. I didn't want to wait for the roof to leak in other places and was hoping to get ahead of the issue. They came out and did a full inspection in the attic and on the roof of all panels. They found no additional issues and did not charge me for the inspection. GF had multiple opportunities to get more money from me and take advantage of me and clearly didn't. They lived up to their name