Excellent salon! Amazing customer service! Didn't keep my…read morewife waiting while I went shopping. Came back and she was ready looking gorgeous!

I love my new curly style and my eyebrows look amazing. Ngozi takes the time to understand my…read moreindividual needs and preferences. She's the best!

Maybe the worst haircut I've ever received. My hair is fairly easy to cut and it normally can be…read moredone in 15 minutes, including time to shampoo/wash. My haircut here took about 40 minutes, somehow, with no shampoo or wash. The only reason I am not rating lower is that it could've been just a bad day for the stylist.

richie is a great addition to the team ! and what more can be said about the budster that hasnt…read morebeen said a million times he is slick with a scissors! brian 38 cinnaminson nj

Always helpful even when I thought my hair was falling out. It's normal. So happy after the salon…read morewith my hair!

Worst haircut I've ever gotten. Mikey completely destroyed my hair!read more

So I used to be terrified of getting my hair cut, but now.... Metta at splitting hairs listens to…read moreexactly how I'd like it and does an amazing job! My hair has never looked better. Today I got a fresh new summer cut and amazing sun kissed highlights. She is truly a hair genius and I wouldn't trust anyone else with my hair. :-)

I've been a client of Ann Chapman at Splitting Hair Salon for 15+ years. There's no one better in…read morethe city or a Salon in the city. You can't beat the value or her talents anywhere else in the Louisville area. If you're looking for a new place to try for excellent work give Ann and Splitting Hairs on your bucket list NOW!

Fast service food was good convenience of location need more parking but the way the building is…read moremade don't think it's possible love this place I ordered from them often

I couldn't leave a message to make an appointment on phone…read more The Website is also hard to make appointments on! So disgusted trying to get my hair done!

I once gave this salon a good review but now I have to revise it. I haven't visited this salon in…read moreabout two years and I tried making an appointment for the last two weeks. No one calls you back and on one occasion I spoke to someone who took my number and name but they never called you back. When I finally was able to get a hold of someone them making an appointment for me was not a priority. This is why I give my business to other salons that want it and treat you like they want your business. Never again I like to be treated well.

My 3rd visit to this salon was horrible. I did get my hair washed and blow dried but the stylist…read morenever showed up to finish the job. I sat and waited and waited and none of the other staff ever checked on me let alone see if I wanted something to drink after waiting so long. I left with my hair looking like the poodle who had just won the dog show with my hair wild and crazy looking. BTW they still charged me $25 for the wash and blow dry which I think should have been free after all the waiting I did. Please be more professional if you make an appointment keep it or let me know ahead of time that you can't keep it. My time is just as valuable as yours. My 1st 2 visits for my daughter and I were ok but we will not be returning.

I wanted to go back to my natural color. I showed pictures of it when it was natural as well as…read morehaving my roots already grown out and naturally light brown. She (Cindy) dyed my hair dark brown. She was so busy with other clients that she left me with dark black dye running down my forehead. We rinsed it out and it was GREEN and way darker than I specially asked for. I was very polite and told her it's darker than my natural color She then got another employee who took me to the back and argued with me for 20 minutes that the color did match my natural color and that it's what I asked for. The lady also lied to this employee saying I asked for this dark color. We went back and forth with them saying it was a match to my natural color until i started crying because they ganged up on me and my hair was GREEN. She told me my pictures of my natural hair were filtered and that "I had highlights in the picture" even though I clarified the picture was from when I grew my hair out for 2 years without dying it or even cutting it. Then they said they needed to dye it "a little" darker to fix the green. I didn't want green hair so I let them. Then my hair was way darker than just a "little". It was a dark brown. They kept arguing with me very rudely that I asked for it, that it was my natural color. I said a million times I wanted it my natural light brown color. They wouldn't admit they were wrong. Even though I made an appointment days in advance, she didn't have time for me to cut my hair and put me off on another employee. They said I could come back within a week if I still didn't like it. I paid and tipped them both and left. I came back today to try to see if they could make it right. I asked to talk to the manager bill in private, he refused. He made us have the conversation in front of the lady who did my hair and the whole salon. He argued with us too and was beyond rude and unprofessional. saying that it matched my picture. He said again, that the pictures I showed were NOT my natural color, that they were filtered and my hair was highlighted. It wasn't. They could see my natural color when I came in from my rooHe was trying not to give me a refund even though the only way to fix my hair now is to pay out of pocket and have it bleached and damaged. He yelled at me saying "will you let me talk now?". He said they could fix my hair with highlights but that wouldn't make it my natural color. He kept saying my hair matches the pictures and that this dark brown is my natural color and what I asked for. They only wanted to give me a 50% refund even though my hair is going to be completely damaged undoing their mistake. Eventually he threw his arms up and walked away from me and told the front desk girl to give me a full refund, but he was obviously extremely angry about it even though we were polite and only wanted them to fix THEIR mistake.

Bill is amazing I'll never get my hair cut by anyone else. Great conversation, even better hair…read morecut. He knows just what he's doing.

So in search of a new hairstylist I came across this salon, for which I have drove by several times…read morewithout paying too much attention. But again, I was now in search of a new salon to style my natural hair so there you have it. I was in desperate need of TLC as my hair had not been pampered since wearing several natural styles for over 9 mins. My appointment was scheduled with ease and I was quoted a pretty realistic price for what I was asking for. I got an appointment within less than 24hrs. And from them things really looked up. The wait to get started was none and my hair was done in a little over 2 hrs., what I noticed is this business does not double book and they were attentive to my individual needs **** listen up natural ladies**** no more work shifts spent in the chair**** This business is a family owned business, small space, but strategically set up and efficient. No loud offensive music and easy conversations. The staff were knowledgeable about proper hair care and welcoming to me as a new customer. I was called by name, which I found very impressive. I received a "trim of life" by Maurissa and she styled my hair beautifully without a lot of heat, believe it or not!!! Due to limited reviews and pics I was on the fence about trying Naturally, but as I walked away feeling great, I was glad I made the decision. I hope my reviews inspires others. Good hair stylist are hard to find..

Nope. Marissa was unable to press my hair straight and cut off way too much in the process. Very…read moreunhappy with her work and unprofessionalism and Im a very, very easy going person who loves to give the benefit of the doubt, but her service was simply unacceptable. Now..off to grow my inches back!