My client and I visited this salon for gel removal and a mani (without polish or gel). At the front desk, someone asked me what I needed, and another worker chimed in, asking if I had called beforehand. I couldn't quite understand what she was asking, so I asked her to repeat herself. She seemed irritated, rolled her eyes and gave me an attitude. When I finally understood, I told her that I hadn't called, so someone else took care of my client. The last time we were here, she did my client's nails. When I was trying to communicate with her about how to do her nails since my client has Alzheimer's, she undermined me and was also rude. We had hoped to return because this is the closest salon to us, but after today, we won't be coming back. Don't waste your time coming here. I asked one of the workers for her name, and she said it was Jolly, but I'm not sure if that's the correct spelling. Well, let me tell you, she is not Jolly at all! read more

love them they are all very sweet hardworking , always the cleanest work Mimi always does my nails but the other nail techs are just as great read more

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Quality :( I went and paid 90 for a mani and pedi gel both and the lady doing my gel nails left them all smeared and the lines were messy. Wont be returning forsure I hadn't got my nails done in a while so it sucks it didn't go well for my mani. However gonna give it a 3 star because the lady that did my pedi went all out and took her time she did amazing. And even after having a nice pedicure done, I ended up with a swollen toe. read more

QQ Salon - Hair Salons Near Me - Norwalk, California

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They take care of my grandmother's nails just fine. We feel welcomed at QQs and the vibe is cool.

I have been going to QQ since Henny started there at least 10 years. As years gone by of course prices have increased and staff has gotten smaller due to more people doing their own nails and press on nails becoming all the rage. I got a fill today and paid $75 after waiting an hour (appointment) and having to do my pedicure yesterday. I have never complained about having to split my services but $75 is a bit much when a fill starts at $35. When asking about the price she said the design, I did not add any jewels or flower design it was pretty much an open faced French tip. This is insane and I will not be retuning. I have always accepted having to wait while they fixed a nail during my service or stopping to help someone else. Yea I have paid more previously for my nails with beads and flowers. If I paid more because she stayed late that would not have been the case if she had taken me at the time I said told her I would be there yesterday. read more

QQ Salon - Hair Salons Near Me - Norwalk, California

Went to just fix one nail that had broke and did a horrible job on fixing it and waited almost an hour for them to start on it.

Henny the owner is very money hungry I been noticing when she charges me she charges me 25 extra. I been going with my nail lady NINA for about a 1 1/2 years now and been noticing this up charge from the owner henny.. my last experience was horrible with the up charge that was basic pedicure & gel manicure for $100 that was too much for me my gel manicure nails are short. I would understand if acrylic but it was my own nails.. Shame on you henny the owner !! Review: 0 stars read more

bad work and rude service ...i gave them a try twice after being disappointed before as well but doesn't matter...every time was a bad experience.Please take your business elsewhere and stay away from going here. read more

I would give a ZERO star. The last time I came here caused me my toenails-removed. I went to get my toenails done by the manager HENNY who kept on poking my big toes..she was looking to the Clients that were coming in instead of paying attention to what she was doing. She could've at least stopped first! I went home and i could feel some stinging on the sides of my big toes so much to the point where they BOTH got swollen the next day and lasted for a week and it wouldn't heal worst, got infection. I personally was upset and I came back and showed the manager what happened. All she said was that she was trying to clean the sides (which she actually went deeper). THE WORST NAIL SALON EVER! read more

Walked in the told me 20 mins ... after 30 mins passed I asked how long she said 10 more mins ... now a he has gone by the sat me in the chair to shut me up and still no one is assisting me !!! read more

QQ Salon - NO SERVICE - Hair Salons Near Me - Norwalk, California

MiMi is good. Taylor was my original manicurist, but she went out on maternity leave and never came back. Phoebe used to do my pedicure. However, that was Taylor sister when Taylor left she left and it seem like the professionalism left with them. read more

QQ Salon - Hair Salons Near Me - Norwalk, California

I was charged 85$ for a regular manicure gel and feet done... that's what I typically pay to get acrylic set!!!!!!!!!!!!!! PLEASE DONT COME HERE ! Overpriced and the worst customer service I've ever had in years... couldn't even get a thank you as I walked out. read more

QQ Salon - 45$+ for this THIS IS JUST REGULAR MANICURE! - Hair Salons Near Me - Norwalk, California

Been coming here for the past few years! Always have great services and where the nails I have... Which are small and shrek looking... They know how to work around my nails! read more

QQ Salon - At my favorite nail place in Norwalk!! - Hair Salons Near Me - Norwalk, California

I always come here. I felt like i had finally found my nail girl because i am extremely picky and she come thru every single time. Well, today i went in just to do my toes. Some lady and her child arrived about 1 min before, and after me about 8-10 mins another lady arrived. Within 10 mins, we all basically got sat down at the same time. Obviously they started with the lady and her child because she DID arrive before me, BUT why did they start working on the lady that arrived 8-10mins after us before me? And no she did not have an appt (i know this bc i heard her ask how long of a wait for a pedicure, obvi wouldnt ask that with an appt). I was not gonna cause a sense, so i just put my shoes back on and made my way out. She did tell me as im walking out "no someone will be with you soon" i said "no im ok thank you." All the pedi ladies when already helping someone else, it was not gonna be "soon." **also keep in mind that i have previously left a good comment for this location. I didnt deleted it bc its still true, however just wanted to tell my experience from today** read more

If I can give a no star to this place I would!! Never going back there again! They do not sanitize their clippers and I got my toe infected!! I went back to let the owner know and when I asked to see their license she gave me my money back. I also told her I would report her the the business bureau she took a picture of me with out my consent and told me to get out and never to go back there!! Which OF COURSE I'm not!! I had to go to the ER to get tetanus shot and antibiotics for the infection. read more

QQ Salon - Infected toe - Hair Salons Near Me - Norwalk, California

First time trying this place since it's close to work and wouldn't recommend it! I walked in and asked the price of gel manicure and she said it was $25 so I said okay and after sitting down noticed how unorganized and dirty her nail cart is while she was sifting through items placing her phone on a dirty towel. I agreed to have my nails done but at check out she tacked on $3 more dollars to take gel off which she never mentioned when I asked for the initial service then she charged another $1 fee to use my debit card. I was running late so I agreed to come back later to finish where she charged $19 and she would charge $10 when I came back. After coming back to finish she charged $10 plus $1 more to process my card again. Always be upfront with your customers! Not recommending nor going back again! read more

I've been visiting this salon for a while and they always do my sets perfectly. This is my favorite salon ever.

Would not recommend at all! I have been here before multiple times and I had no issue until I went last week. I got a pedicure done and the lady kept poking at my toe nail until she made it bleed. She did not even remove my ingrown nail because my toe still hurts. I had to go to urgent care to get it treated! Please do not come here! The owner also charged my card $100 more than what she was supposed to and she said it was an "accident" read more

Worst place ever. I went in for a fill and to get French Tip design and charging $63 ?!? I had asked beforehand how much was the price for a fill and they said $30 and another for a French tip ?? They cut and hurt my cuticles TWICE and when I asked for a discount from the manager , they said $60 for a $3 discount and not only that they left acrylic product underneath my nails and had to drill it out making my nails look horrible !!! Horrible customer service from the so called "manager" from there !! Lines are NOT straight nor did she try to make them even with every nail!! read more

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Love coming here when it's not too busy and prices are reasonable, they always give good service!

Love love love Lily! I've been to pretty much all the main nail salons in the area and Lily is by far the best person to have ever worked on my nails. She was very thorough in cleaning up my nail beds - which I totally appreciate. Will definitely be coming back to get her service. read more

QQ Salon - Hair Salons Near Me - Norwalk, California

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Henny is the best! She always does such a good job on my nails. Although she does try to multitask at time so it does take a little longer but she does a good job so it's worth it! One of the few shops that's offers powder dipped nails. My cousin and I both come here because of her Mom& daughters mani . My daughter enjoys being pampered by the friendly workers and they really take their time ! Thank you again henny! read more

QQ Salon - Hair Salons Near Me - Norwalk, California

I always get my nails done here and they do a good job, but the last time I went in I also asked for a hair cut. BIG MISTAKE!!!! it's been a month now since my haircut and I can't get use to it. She cut toooo much and it's not a even cut. I've been wearing a pony tail because if I straighten my hair you can see where it's not cut right. I let my hair grow for 5 year and in one day my length was gone. Thank God hair grow out. read more

I came in today only because they sent me a 20% off coupon, i got a new set of acrylics with gel and when it was time to pay i showed the lady the text message i had for 20% off she then tells henny in their language and comes back saying i have to spend atleast 38$ to recieve the 20% off but where in the message does it say you have to spend a certain amount? It clearly says on Everything! If i would have known i would've not even came here it's overpriced and the nail tech was supper rude and she rushed my nails. I think this is all just racism and preferences because my cowoker had the same deal and she was able to get the 20% off on the same service i had just because she's friends with henny! So a little tip if you do decide to come here kiss hennys ass so you can actually recieve the fake advertisement they send people! read more

QQ Salon - Fake advertisement!!!!! - Hair Salons Near Me - Norwalk, California

My second time going and I like it only thing it was a bit pricy this second time not sure why but I like the way they have done my toes here. Haven't gotten my nails done here but plan too. read more

QQ Salon - Pedicure by Sofia ;) - Hair Salons Near Me - Norwalk, California

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Yeah I'm not coming back. $50 for this set. The nail lady did my nails in such a rush. read more

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Do NOT waste your time trying to call to make an appointment. The owner will tell you to they have time for services and when you get there , there will be a lot of people sitting waiting to start their services. The owner needs to be straight up with people and say there is a wait and maybe come back later. I have a 4 month old baby, there is no time to be wasted!! Now I'm having to drive around to find some where else to get a mani pedi. Honesty is key, give customers the fair choice whether to come over or not. read more

I can not believe I took my son to get his first pedicure to this place and now he has an infection in his toe. read more

QQ Salon - His infected toe. - Hair Salons Near Me - Norwalk, California

I have been coming here since it opened. Henny does my nails perfectly everytime. If she not available she always has her best staff do my nails because she knows I am picky. You want bomb waxes eyebrows Henny is the best!!! She has my eyebrows looking good every 2 weeks! read more

QQ Salon - Hair Salons Near Me - Norwalk, California

Henny was generous enough to still take my appointment even though they were closing at 7. And I arrived at 6:55 thank you so much for my set !!!! I love them read more

QQ Salon - Hair Salons Near Me - Norwalk, California

Will not be returning got asked to pay before getting my nails done ( the lady next to me nor anyone else had to pay first) just to get streaky nails with spots with no polish on them and horrible service. I also have one finger with a very side ways acrylic. Will need to go to a different nail spa to get them fix. read more

QQ Salon - Hasn't even been 1 week since I got them done this is by far the worst nails I've ever had - Hair Salons Near Me - Norwalk, California

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Dip powder by henny and spa pedicure by another lady whose name I didn't get but enjoyed it! I was very hesitant to go in due to the reviews but glad at did! Will be going back! 4 stars due to the wait time. read more

QQ Salon - Dip powder by Henny - Hair Salons Near Me - Norwalk, California

Awesome service! I went to QQ salon a little before closing time and they still did my nails instead of making me leave like other nail salons. They made my nails look beautiful and did an excellent job! I will definitely go again! read more

QQ Salon - Pedicure - Hair Salons Near Me - Norwalk, California

This place doesn't get any stars. I had an appointment at six and the lady told me I had to wait 20 minutes and I asked her why when I have an appointment? She said they're running a little behind so I said ok. 20 minutes later, she comes to me and asked if I could come back tomorrow because they are about to close. I told her never coming back here again worst customer service ever. read more

Started going here a few months ago I am super picky with my nails and was skeptical of a new salon and I fell I. Love with this place!!! Everyone there is so amazing at nails I get someone different every time and my nails and toes always come out perfect!!! Highly recommend!!! They really do have it all they even fixed my hair before a trip I was there all day long cause of my color correction I needed and they gave me snacks and made sure I was comfortable and out in time for my flight!!! Love these girls!!!! read more

Usually after my class are over at Cerritos every once in a while, I head over down the street to QQ Salon. The workers here are so friendly and make my nails exactly how I want them! With the set that I got today, I received so many compliments and people kept asking where I got them done & I of course referred them here. Henny did my nails and I will be coming back again, thanks so much read more

QQ Salon - Hair Salons Near Me - Norwalk, California

i love this salon SO MUCH!! i have been going to HENNY for years now i recommend this salon! TAYLOR did my halloween nails she does very beautiful work! this place also gives GREAT pedicures!!! read more

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I've been coming here not long but long enough to come back to their new salon and bc Kathy is my girl for my nails and after having Henny do my nails the other day I wouldn't wanna go anywhere else! I can't wait to have Henny do my hair soon since I've been seeing nothing but positive reviews about her work. All the ladies are so sweet and do such an amazing job with their work! Try this place out and you won't be disappointed. Happy yelping read more

QQ Salon - Henny girl wit the magic hands! #005 - Hair Salons Near Me - Norwalk, California

I've been coming here for approximately 2 years, I went in 2 weeks ago for a mani pedi. I had to use the Atm for some cash. The manager watched me struggle to get money out, I was only able to get a $20 bill bcuz the machine wasn't full, that transaction cost me $1.25, finally the manager said oh let me fix it, and she added more money, so my second transaction costed me another 1.25.. it's not the money, it's her knowing it was empty and it took me 2 transactions to get $40. She was very rude and I'll never go back. I understand she has 4 kids and one in the oven, but don't screw with your clients, we work hard for our money to read more

Came in right at opening and Nina did my fill and design exactly how I wanted it! I showed her a picture and she did a great job!! read more

QQ Salon - The inspo!! - Hair Salons Near Me - Norwalk, California

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