Purchased something from them in December of 2019. It was a pre-order that never released due to reasons that changed every few months. I've been working for a year and 6 months to attempt to get a refund. They said payment had been sent but I never received. They told me about 5 times a replacement will be sent. Never was. I asked if they could zelle, venmo, wire, or ANYTHING else but they can't. They can't write a check either apparently. I still call them once or twice a month but either no one picks up or the main guy who can handle this isn't available and never calls back. read more

QC Charge FIXED my 2014 RAV4 EV. I am very thankful for the repairs that they were able to do to my EV. The personnel at QC Charge understand and know these Tesla powered Toyotas better than the Toyota dealers. TOYOTA DEALERS ONLY REMOVE AND REPLACE PARTS : Toyota mechanics / "technicians" are trained only to repair cars by replacing parts. My RAV4 EV needed REPAIR. After driving my Rav4 EV about 30 miles on Jan 6 , 2023, my EV would not go into "READY" mode . I had my car towed to my Toyota dealer, Hamer Toyota, where the Toyota technician there told me that in order to get my Rav4 EV "running" again, they must replace my battery pack with a "refurbished" one from Toyota for $16.5k plus labor. I was not convinced that I had a BAD battery pack. Instead I had my car towed 125 miles to QC Charge on Jan 17. After one month, QC Charge repaired my battery pack . QC Charge determined my EV's problem was the "battery contactors", NOT the battery. QC Charge replaced my 2 battery contactors and my car would again go into READY MODE. The Hamer Toyota Tech / mechanic also found dried coolant on the Tesla drive unit speed sensor which indicated that the drive unit inverter seal had been leaking coolant (G48 blue) . Hamer Toyota said my Tesla motor would have to be replaced to fix this problem. QC CHARGE confirmed that there was dried coolant on the speed sensor and agreed with the Toyota Tech that the inverter seal was leaking . QC Charge is able to rebuild the complete RAV4 EV Tesla drive unit instead of replacing it. In my case, as the inverter seal coolant leak was caught early, QC Charge was able to replace ONLY the inverter seal (and the adjacent ceramic roller bearing) to repair the coolant leak in my Tesla motor. QC Charge also installed an excellent modification to my drive unit: a coolant drain modification to the Tesla drive unit to prevent inverter damage if the inverter seal leaks again. This is a common problem with this Tesla drive unit. QC Charge replaced the single lip Tesla inverter seal with a better quality triple lipped seal. My RAV4 EV was repaired by QC Charge for a fraction of the price of the Toyota dealer repair estimate and restored my perfectly good battery pack and very quiet drive unit to perfect operating condition . If not for QC Charge it would not have made financial sense for me to fix my vehicle. The QC Charge repairs were superior to what my Toyota dealer would have been able to do. When I picked up my EV, Alex and owner QC Charge owner, Tony Williams, spent 2 hours showing me what repairs had been done to my vehicle gave me the replaced parts and explaining their modifications / improvements as well as answering all of my questions TIMING: It took approximately one month after my EV arrived at their shop before QC Charge was able to get my EV into their shop to repair it , and then another month until all the repairs were completed . QC Charge can be difficult to reach on the telephone unless you are persistent. Without QC Charge, I would not have fixed my RAV4 EV. read more

QC Charge - CONTACTORS ... LEFT ONE IS BAD / BURNT - Auto Parts & Supplies Near Me - Vista, California

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We were one of the lucky first owners of the Nissan Leaf and although we love the car, even with a replacement battery, the most we could ever hope to get was about 80 miles per charge. This year we had thought that we only had two choices as our battery was now down to about 40 miles per charge 1.We thought we would look into getting a new EV with an extended battery. 2. We thought that we were stuck with getting a new replacement battery that would do maximum 80 miles per charge again for our Leaf which was still in pristine condition. So we did our research lots and lots of research and what we found out is that there was a third alternative that if we were patient and could wait until all the stars aligned and a new extended Leaf battery could be found, and then purchased, that QCcharge had found away to allow an original Nissan leaf to accept the extended battery available only as an option on late models. So, we took our chances, and as fate would have it within six months a battery became available, and QCcharge worked their magic that we were told was not only impossible, but would take a miracle to make an extended battery work in a model year that was not made for it. Well, our original Nissan Leaf was returned to us two weeks ago, transformed by QCcharge and now has the capacity to take us 250 miles on a charge! Because of the extraordinary brilliance, tenacity and courage of the crew at QCcharge, we now have the car of our dreams for at least 25K less than a 2023 Leaf with the extended battery option. We give this establishment an A+ rating for their extraordinary service and their unmatched ability to prove everyone wrong, and make us right! read more

After speaking to the Owner, Tony. We described the car had previously been diagnosed at a tesla service center as needing a new rear drive unit. Tony suggested to us that he could most likely repair the drive unit, using his service called a "Coolant Delete". I inquired on the cost if the coolant delete was not enough to repair the drive unit, and he said he could not match Teslas price, so I could then take the car to tesla if he determined his "repair" would not be sufficient, AT NO CHARGE to me. Once Tony had possession of the car, he waited over 2 weeks to even diagnose it. During this time, instead of removing the one part needed to see if his "repair" would fix the situation, he dismantled the entire drive unit and proclaimed I would in fact need to replace the entire unit (his repair would not be enough to fix it), then informing me I would be responsible for that labor if I decided to take the car to the tesla service center at that point. I asked him for an estimate if I left the car there, he sent me an estimate that was similar to the price I would pay at tesla, So I agreed to let him do the replacement, to save myself time and hassle, and to avoid fighting with him over labor charges I never even agreed to. He then proceeded to tell me he needed payment up front so that he could order the part from telsa. He claims he ordered it immediately after payment on May 24th, however after speaking with his employees he did not order it till almost 2 weeks later. Tony has constantly lied to us about the status of our vehicles repair. Tony rarely answers the phone, and never returns messages. There is no receptionist. I received a call from one of his employees on June 12th, stating the motor had finally arrived, they would install the next day (thursday) and it would be ready for pick up friday morning. No one ever called me back. My husband went to the location friday afternoon during business hours, and no one was there. I made a phone call to tony and he stated he had no idea why no one was there, he was out of town, and I demanded a phone call from someone IN the shop who had information about the vehicles status. I received no call. Monday (june 17th) we went back to the service center, and again no one was there, and this time there was a note on the door saying closed till further notice. I called tony again and let him know if I didnt hear from an employee at the shop within 24 hrs, I would come get my car with a tow truck. He told me I could not pick up the car because the new motor was already in it, but the repair needed to be completed. Tuesday morning his employee James called me to let me know that he and his brother (the only other employee) had not been paid for over a month, and were on strike, which is why no work had been done on my car. The new motor was NOT in my car, a lie from tony to keep me from picking up the car. The employees notified me that tony had lied about when he ordered the part, and also told them not to work on my car when they asked about getting my car finished. They also mentioned that he had been lying to several other customers about the status of their vehicles as well. He had also sold numerous car parts online and failed to ship or give returns to those customers as well. I met with the employees James and Jacob, who were extremely apologetic. They helped me return my car to its original status so I could meet and pay for a tow truck to take it to the nearest tesla center. I have had to file a charge back on my credit card as tony never reached out to me again, not that I would trust him to refund the money anyway. You can read MANY similar reviews about Tony's business practices across several different reviewing platforms. This man should not be allowed to operate a business with the public. read more

Hello can anyone at QC Charge call me back??? I waited three months for you to complete repairs and paid what you asked for. I have been calling all day. Let me know how I can pick it up today. I love 90 miles away and will be coming from work. Please???? read more

Thank you TONY WILLAMS for the jademo ! The EV is charginging in perfect sync . YOU ARE A GENIUS ! Hey if anyone wants a quick charge please reach out to Tony Williams Founder/ CEO / Product Architect QC Charge 1780-104 La Costa Meadows Drive San Marcos, California 92078 USA Tony@QCcharge.com www.QCcharge.com Twitter: QCPower 1-760-798-0342 Office M-F, 9-5pm 1-844-EV-PARTS 1-844-387-2787 read more

HORRIBLE EXPERIENCE WITH QC CHARGE: (Six months after they took my car and my full payment, they won't return my car and and won't return their calls) I found them on this website when I had the horrible motor failure everyone is talking about here. I took it to my local Mercedes dealership and found out it was going to cost $18,000. I immediately looked for a cheaper solution and after a pleasant conversation with them over at QC Charge, they gave me an estimate of what it might cost but they'd need to diagnose it. I had is towed from my home in Los Angeles to San Diego the next day. THAT WAS SIX MONTHS AGO! When it first got there, I was told it would take about three weeks before they could get to my car. Months went by and after, many, many of my inquiring emails and calls as to why they weren't getting to my car, I got a call from someone in charge there. He gave me an incredibly long winded explanation that they had cars piled up outside and everyone wants their car. I'd have to wait. Then the miracle day came. Three months after I brought my car in, they'd gotten to my car and it was going to a total charge of $8,800. I was desperate. We needed that car. Stupidly I paid in full because they wouldn't touch it otherwise. This was a primary car. We'd limped by on my wife and I sharing a car by me driving her to work or rental cars but it was piling up. Weeks went by and my calls and emails for an update went unanswered. Where was my car? Finally I got someone on the phone and they said it had gone to Mercedes for reprograming of the new elements they put in, but Mercedes couldn't get them to work so now they needed to wait a week or so when they could get a tow truck over to get it and back to their shot. A week for a tow truck? Time was just being gobbled up and no one at QC Charge cared. No one. It went back to QC Charge and sat around then they worked on it and sent it back to Mercedes. Months were going by. Where was my car? What was happening? My calls and emails for an update were going unanswered. Each step was weeks in between. Finally QC Charge worked on it again and sent it back to Mercedes. Again Mercedes couldn't get it to work with what QC Charge had done. My car sat at Mercedes waiting to be picked up for weeks. What was happening? After calling and calling, finally someone took my calls and Isaac put on someone in charge. The talkative man went into a long explanation that they consider my car too expensive for them to fix and he considered it unfixable. Unfixable? They had replaced everything wrong with it with their parts! I asked them to write me an email describing how the car was mechanically unfixable and they never answered. They have disappeared. Simply. Disappeared. The owner Tony Williams won't return my calls. Tony won't return my email. Won't return Mercedes calls to come get the car that is checked in under QC Charge's name. In fact, Mercedes says QC Charge owes them money for working on my car (A line item I paid for in my paying QC Charge) and QC Charge hasn't paid them! They have abandoned me and my car and have kept my money. read more

My 2011 Nissan Leaf was down to 20 miles of range and needed a battery swap. Tony and his crew supplied a great used battery and swamped it out in 3 hours, at a very reasonable cost. Staff are all very friendly and go the extra mile to help. I'm extremely pleased. read more

QC Charge - The New to me Battery, fully charged. Almost like new! - Auto Parts & Supplies Near Me - Vista, California

Our 2013 Toyota RAV4 EV had an issue with its motor (excessive bearing noise).....On May 7th, we shipped the Large Drive unit to get fixed...... that being said, in early June we were notified that the rotor splines were FUBAR, and they were waiting on core motors from their supplier. The following week the core motors they got were junk. This was the explanation given by Alex Bessinger. We had to wait again. Long story short, they wanted over 8K to fix but we were originally mentioned by (someone named Isaac) maximum no more than $5500. We turned them down because it was unprecedented. In mid-June, they proposed us to sell the 2013 RAV4 EV. We agreed for $6,750 and from that day forward it took them three long months to pay us. No way to reach the owner (Someone named Tony) Tony's "mailbox not set up" Isaac Hernandez always had rude offensive behavior, don't bother to answer our calls. They should be ashamed of having such person as in-charge of calls who don't even understand the consequences of a Failed Customer Service. Perhaps it's time for consumers to start "complaining" with BBB, instead of their words. I'm sure that will help to give each of these companies a wakeup call. read more