Terrible experience. Had a shot taken and it got horribly bruised hours later. The care in this…read moreplace was bad since the nurse was really rough with how she was managing the injections. Wouldn't recommend to anybody and if you want your arm to get bruised as well then be my guest. Staff there were extremely rude to the point where they snapped at me telling me to hurry up.

I will make this as direct as possible. My elderly mother had a horrible experience. She was…read moretreated badly by a lab aide. She turned her away saying he was in the wrong place which turned out she was in the right place. She then had her ID and insurance cards thrown back at her. When going to have her blood drawn she was roughly handled which now resulted in her having a bulge and a bruise. Please rectify this, no one deserves to be treated rudely & handled roughly during a routine blood test. I guess we are not the right type of patients welcomed at this office, of Asian decent to be exact.

First off, this center is organized. When you check in someone is there to assist you. When it's…read moreyour turn they call you in and explain to you what the appointment is for. They're open and transparent if your insurance does not cover a service. I came here twice and it's good service.

The nurse who due my blood worker was very friendly and attentive. I would definitely recommend…read morethis place

So helpful when I called and the representative called back and sent me the test resultsb. Really…read moregreat

Please ask your doctor if you can get your blood drawn from your primary care physician instead…read morebecause first of all the receptionist is rude and intentionally slow. I find it odd how they have paper printed stating they don't tolerate verbal or violent acts to their workers. To be honest. Bioreference lab is suppose to be credited for how they are used from multiple doctors offices where their blood samples or urine is collected. However their main office has employees who do not know how to draw blood at all. Why would you poke me in my vein and say it's because I am moving and then keep on wiggling the needle around and still not seeing blood drawn. Meanwhile I even stated its not working because I can see you poked the needle to a spot where my vein is like 2 mm away she tried again at another spot. And wiggled her needle again and this time I literally have a timer counting two minutes to draw 5ml of blood and they said oh I think it's enough. HORRIBLE EXPERIENCE- do not go unless you have no other options.

Translation: There…read morewas a woman with an extremely bad attitude who verbally bullied my 63-year-old mother simply because she didn't know how to use the computer at the front desk to register. Yes, there were language options available, but just because she never went to school, does that give you the right to keep asking her why she couldn't understand it? Isn't helping patients part of your job? She even kept emphasizing how busy she usually is and that she doesn't have time to help with such small matters -- yet when my mother went, there were hardly any other patients there. Why did you use a sarcastic and mocking tone when speaking to an elderly woman and keep repeating the same question? Don't you have elderly family members of your own? Or do you think you'll never grow old yourself?

Please, everyone, do not go here. The receptionist's attitude is extremely poor. If you argue with…read moreher, she will deliberately delay you and make you wait indefinitely. This receptionist is extremely vengeful; it's truly disgusting.

This was by the far the worst medical related experience I've ever had…read more I needed to have multiple lab tests done urgently and the process was a nightmare. They didn't ask for my paper work or insurance until after accepting patients who signed in after me. When I had my blood drawn the technician put her phone on speaker to talk to her friend and when I told her I felt faint after 5 tubes of blood work she proceeded to talk to her friend and ignore me. They shooed me out of here with a hand motion when I asked if it was okay for me to leave. If I could give this place no stars, I would. Avoid at all costs unless you want poor services.

The lab tech/phlebotomist wore the same gloves with muiltple patients. How do I know? Because it…read morewas ripped in the same spot as I watched her take a patient, handle paperwork, then take a another patient. All with the gloves on. She did not once take the gloves off and cleanse her hands before putting on new gloves and moving to the next patient. Infection control.

Amazing doctor, friendly staff! What more can you ask for? Dr. Wu is the kind of doctor you look…read morefor your entire life and if you're lucky, you'll find her. That's how I felt my 1st time meeting her. Dr. Wu isn't your average doctor. Dr. Wu listens carefully to your reason for visiting and thoughtfully creates a plan to address all your health issues. Dr. Wu explains what she will prescribe and how it will help you feel better. In addition, Dr. Wu will make sure to check if you need any thing else done while you are there so you don't need to double back and use up another day. If you have any questions, Dr. Wu will give you her honest opinion. I really appreciate her expertise and insight on health issues. I would definitely recommend Dr. Wu to family & friends. Dr. Wu gets two thumbs up from me!

I would give a 0 rating to this place. Extremely terrible attitude. Me and my wife are potential…read morepatient seeking for help from this doctor's office. The phone lady went all nuts and hang up on my wife with nasty and rude attitude. I would not recommend this place to anyone. If this is how they treat people, then they should not be operating. Do not care about patient satisfaction. Forget about it. Will go to other places instead of this one. Not worth it.

I called sunrise lab on friday to inquire about a kit that I needed to pick up. The gentleman on…read morethe phone was very professional and answered my questions. However, when I called today on 3/17/25, nobody picked up. It kept ringing until the call would eventually drop. I decided I would stop by while I'm out and see if they're open or not. I got there around 3:40 PM and a hispanic lady with short hair was at the desk on her cell phone. I greeted her and she just grabbed my prescription. She seemed pissed off that someone came in at the end of her shift so I told her I was picking up a kit-not getting anything else done. She was huffing and puffing about why everybody is coming to this location today. I told her I tried getting it from my doctor's office but there was a miscommunication and they closed early. I wasn't going to drive another hour again just for the office to decide to close early again. She was huffing and puffing the whole time and when she gave me a bunch of cups, I asked for instructions because I had never seen urine cups given out for stool sample collection. She told me to ask my doctor and talk to them about it. I wasn't even given a specimen pan to collect the stool in. I asked for instructions on whether I should refrigerate it from the time I collect the sample to when I transport it to the lab, and she told me "yes, but you won't be able to do them all tomorrow because you have to fill all the cups up." I asked about how much was needed since the P4 kit is one simple small tube that doesn't require much, but here I am with 9 urine sample cups. I have no idea how much to fill them with. She was annoyed and telling me to just put some in each. Then at the end, she was emphasizing how I could drop it off at ANY sunrise lab, it doesn't have to be this one. I got the idea that she doesn't like to do her job and didn't want people coming here, which explains why nobody was picking up the phone today when she was there. She said if you do end up dropping it off here, you have to be here at least 3:30 PM. I told her I called multiple times and nobody picked up which is why I didn't even know if they were open or not. The online hours show them as open til 4 PM. If she doesn't want anyone coming in towards the end of her shift, maybe she should actually pick up the phone and help patients who are looking for guidance. Overall, a very unprofessional experience. The labels she printed for my samples have me listed as the wrong gender as well as a date of 03/14/2005. I'm driving to my doctor's office to pick up the kit. I'll drive another five hours if I have to, just to avoid this mess.

Came for some blood work and my Dr. said no appointment was needed. I tried to call the office…read moreseveral times to make sure they were open on a Friday at 3:00pm but no one answered. Since I was only a block away at my other Dr's office I just stopped by to check if they were in fact open or closed. There was only one person working and 2 other patients already there. Since the lady was the only one working, phone calls don't get picked up unless she's at the front desk. When I walked in she was in one of the offices helping a patient but when she saw me as she came out of the room she told me to fill out the check in form with my name and phone #. The sign outside said 2 people maximum but it's not true. There as a total of 5 people with me included since a family 3 was there with their toddler. The place was very dark and dirty looking. I was afraid to sit in one of the chairs especially during Covid but I had to since I had to wait about 20 minutes or so to be seen and it was hot in there. I finally got called up and she took my paperwork my Dr told me to bring, ID & insurance to see what blood work was needed. She was super nice and quick with drawing my blood. I had some questions about Glucose tests and she was very helpful even though she said she was at that location for that day only because someone called out sick. Luckily I was the last patient and she closed the office after I left.

I am truly grateful to have Dr. Punyadech as my physician. He is an exceptional doctor who…read moregenuinely cares about his patients. From the very beginning, he has always taken the time to listen carefully, understand my concerns, and provide thoughtful guidance with great attention to every detail. What stands out the most is his kindness, compassion, and dedication. He consistently goes above and beyond to support his patients in every possible way, making sure they feel heard, cared for, and safe. His warm and reassuring presence makes a significant difference, especially during difficult times. Dr. Punyadech is not only highly professional and knowledgeable, but also a truly kind-hearted and generous person. It is rare to find a physician who combines medical excellence with such genuine empathy and humanity. I feel very fortunate and thankful that he is taking care of me and my entire family. Having a wonderful physician like him gives us great peace of mind. He is, without a doubt, a genuinely nice and caring person, and I highly recommend him to anyone looking for a doctor who truly puts patients first. JS

Nice, caring for the patient, and he is a great doctor ‍, good service, friendly. The pace was easy…read moreto go to.