I had a very disappointing experience with this clinic regarding their billing practices. Anyone…read moreconsidering this clinic should ask themselves if they would want to be charged a cancellation fee for attending a funeral. Months after my last appointment, I was charged nearly $300 in "cancellation" fees on my credit card. One cancellation occurred when I had to travel for a funeral (which the clinic was aware of), and the other two I have no record of, including one dated more than a month after my final appointment. The invoices were apparently emailed months later and went to my spam folder. At no point did anyone from the clinic attempt to contact me directly before charging my card. After noticing the charge, I emailed the clinic requesting documentation and an explanation, but never received a response. Charging a patient months later without clear communication, and then ignoring follow-up inquiries, reflects very poor customer service and billing transparency.

Great care. Great staff…read more Very thorough and take the time to understand the needs of each patient to help them get better.

Went recently for some PT at the Hopkinton location. They had decent ratings and from the website,…read moreseemed like they might work differently than another local multi-location PT business I had tried a few years ago, so I booked my course of treatment with them. I had a terrific doctor who did my intake and worked directly with me over my time there, which I really appreciated, as opposed to some places that have you working with an assistant. Another thing I appreciated was that my doctor did not multi-task or split time with other patients (for those who are looking at this and other practices to decide on a place for treatment, I strongly suggest you ask if the providers split their time during your 45 minute block of time - imo they 100% should not be. I will say the type of treatment and overall approach was very similar to other places I've been, and when I asked about some of the treatments they advertised on their web site I was informed they all cost extra. The Hopkinton facility was very clean and not overly crowded, but it's very much like your typical PT room with several tables and other equipment all in one big space shared by all patients.

Fantastic practice! I have seen three different therapists here over the last few years. I don't…read moreknow anything about PT but this team seems highly skilled - I experienced great results 3/3 times. I most recently saw Julianne for neck & shoulder pain. She was quickly able to identify the source of my pain and build a manageable plan that I'm now maintaining at home.

I love Hopkinton PT! The guys are amazing and kind. Really listened and explained my injuries back…read moreto me for me to understand how the plan of physical therapy was going to work. (I've never done it before) I have a 20 year old injured knee that continued to be injured over and over due to weakness and poor posture from over-compensating, with my doctor's guidance, These guys helped me get back on track! Great communication in a very calm environment. It was never stressful and I was happy to go, and with an online portal I can view and print exercises to keep at home. Great staff you've got to try them out!!!!

From the owner: Hopkinton Physical Therapy is now open! Call to schedule your one on one physical therapy…read moreappointment today. We take a personalized approach to your care by providing individualized treatment plans.

I came to PTI for shoulder/upper arm pain and mobility issues after broken wrist surgery and…read morecomplications. I worked with Elizabeth L. in the Hopkinton location and she was so knowledgeable and easy to talk to. She devised a number of exercises that helped me tremendously and that I can continue to use at home. I've gained back alot of mobility and strength to move forward. Great experience with the staff as well, very professional. This was my second time using PTI and I would definitely recommend highly to anyone searching for care.

From the owner: Physical Therapy Adult and Pediatric Physical Therapy…read more Rehabilitation: Sports - Concussion Management Orthopedic and total Joint Pre-operative and Post-operative Injury prevention: ACL Injury Prevention ACL Rehabilitation Return to Sport Dry Needling and Cupping Rocktape and Kineso Taping Graston Technique and ImPACT Testing Function Pre and Post Prosthetic Training

My husband booked a massage for me here last minute back in December. The location is kind of odd…read moreas it is in a small office park, but not too difficult to find. The massage was really great and relaxing. My only complaint is that I was required to wear a mask during the entire massage. As a healthcare worker, I feel comfortable not wearing a mask in public settings and was somewhat surprised that this was still a requirement. I would definitely go back if they no longer required masks.

I went for an hour long massage today with Joe. He was so nice attentive and knowledgeable of my…read moreneeds! highly recommend him and the business for a really good massage!

Nice facility, bright and roomy. Staff is very friendly, and the therapists know their business…read more Have been working with Lisa G. Who has been great, working with me on how quickly I wanted to recover, answered my questions thoroughly and is a pleasure to work with. Highly recommended.

There are skilled, personable therapists working here. Amy has helped me recover from two knee…read morereplacements and shoulder surgery. The equipment is extensive in a sunny room, the scheduling on time, and the receptionist i warm and efficient. I have been pleased and grateful.

Recently worked w/ Momentum and they fixed me right up. My experience with Momentum was superior…read morecompared to another local PT provider for the the same issue. Unlike most PT offices, you work with a a very knowledgeable and skilled licensed therapist each time. Front desk is super pleasant too! Wouldn't hesitate to return when needed again.

Patrice runs the front desk like a well-oiled, insurance-navigating machine and is also a complete…read morejoy to talk to. Alex has been treating me since I was 4 months postpartum and experiencing persistent lower back pain after being pregnant with my son (9 lbs, 9 oz at birth) and delivering him via c-section. Her empowering, supportive and adaptable therapy and style is matched by her deep expertise in women's health and how the body works. Yesterday, after about 8 months of dedicated work and patience (on her end) I achieved the milestone physical goal we had set when we began. Alex, thank you SO much for giving me this power back. Your work is very impactful and has made a huge difference in my life, health and comfort! Plus, my 1 year old (now 27 lbs!) loves that Mama can pick him up more now!