I will leave my 5 star review for my therapist on the alternate site because I believe he is a…read morefantastic provider. But this review is for your billing department. The sarcastic, rude attitude from multiple employees in the billing department is disappointing. Even the manager "D" had such an attitude with absolutely no understanding or remembering that I am the patient who is experiencing a medical condition with enormous amounts of medical bills that I am trying to get covered. There was absolutely no empathy. As a healthcare professional myself, It was quite disturbing that these individuals communicate with patients.

They are wonderfully caring and helpful. Matt is a great PT and has fixed some serious problems for…read moreme and everyone there is nice and kind.

My PT therapist was professional, knowledgeable, and had a great positive attitude. After 12 weeks…read moreof therapy, I have been able to resume my normal activities. The entire office has been a pleasure to work with.

Excellent service. Great staff. flexible service knowledgeable staff good locat with plenty of…read moreavailability for parking. I will use them again if I need additional physical therapy in the future

Andy Collentro was my PT. Couldn't get a nicer, well…read moreinformed , competent therapist ! Very toughtful in suggesting exercises to fit my situation I recommend him 110%

Do Not Recommend. 1 star is too much. There should be no walls and all therapy should be…read morevisible....just to be on the same page. Receptionist Samantha was hostile and vicious in the passive aggressive way. A very unpleasant aftertaste.

Went recently for some PT at the Hopkinton location. They had decent ratings and from the website,…read moreseemed like they might work differently than another local multi-location PT business I had tried a few years ago, so I booked my course of treatment with them. I had a terrific doctor who did my intake and worked directly with me over my time there, which I really appreciated, as opposed to some places that have you working with an assistant. Another thing I appreciated was that my doctor did not multi-task or split time with other patients (for those who are looking at this and other practices to decide on a place for treatment, I strongly suggest you ask if the providers split their time during your 45 minute block of time - imo they 100% should not be. I will say the type of treatment and overall approach was very similar to other places I've been, and when I asked about some of the treatments they advertised on their web site I was informed they all cost extra. The Hopkinton facility was very clean and not overly crowded, but it's very much like your typical PT room with several tables and other equipment all in one big space shared by all patients.

Fantastic practice! I have seen three different therapists here over the last few years. I don't…read moreknow anything about PT but this team seems highly skilled - I experienced great results 3/3 times. I most recently saw Julianne for neck & shoulder pain. She was quickly able to identify the source of my pain and build a manageable plan that I'm now maintaining at home.

I've been going to doctor Rockett for years, he's done a couple of surgeries for me and many other…read moretimes not recommended surgery, explaining the pros and cons and weighing the potential outcomes. I never feel like going there means I'll definitely be scheduling surgery, but that I'll get a thorough exam and have recommended to me what the best options are.

I saw Dr. Finno for sciatica. People said chiropractor but takes a long time. Called Dr. Finno,…read morecourteous, efficient and knowledgeable. Had shot, immediate relief. Secretary got right back to me. Couldn't be happier.

They were kind and knowledgeable, helped me through my shoulder pain. Would come back for any PT…read moreneeded

I was in physical therapy for six months recovering from rotator cuff surgery. Sam, Morgan, Taylor…read moreand Ryan were wonderful, I couldn't have asked for better care. They also made my visits fun with their trivia questions and humor. Ruth H.

I would 10000000% recommend this place to anyone and everyone who is looking for a Physical Therapy…read moreplace. After a year and a half and two major surgeries Jumpstart became my second home (in the best way possible). Everyone is so extremely nice and really treats you as part of their family. They truly care about there patients and want you to get back to your sport and yourself quickly cheering you on every step of the way! Never once was I handed off to an aide I always got direct 1 on 1 treatment. Now I am back to skiing after 5+ years of not being able to and my pain is completely gone, none of which would be possible without jumpstart! I am forever grateful to have found this amazing place! I hope to never be injured again but without a doubt I would choose jumpstart if I did. You will NOT be making a mistake if you go here. Thank you Jumpstart for everything you did for me!

The BEST PT owners , therapists and staff you could wish for ! From the warm greeting of "Mary" to…read morethe skilled , compassionate and thorough PT from Marissa Moquin, you will be in great hands! With so many physical therapy practitioners in the area, It's nice to know that JUMPSTART Natick staff are "there for you" ...accommodating" not intimidating! Highly recommend

I went to ATI physical therapy for a back issue last summer. I was very disappointed…read more In the space of 5 or 6 weeks, I saw three different PTs, so I did not get consistent care. It was not disclosed to me that this would happen. The PTs work on multiple people at once, even after the warm ups. And, they were always writing on the computer instead of watching the patients. There was constant chit chat between the PTs (not patient-related) during the therapy sessions. I think there are other places in the area that are much better.

Top notch operation, super qualified physical therapists and a fantastic optimistic environment. My…read moreBoston sports and shoulder recommended this and I couldn't be more satisfied.