Satisfied services , if I were an picky client , I will ask for specific techs to know what I want…read more, so we will make life happier

My nails are lumpy and crooked. $97 for a full set is actually insane. They're all a different…read moreshape and length. Never again.

I am an out-of-towner that took my sisters and niece here as a treat. Prior to arrival I asked…read moreabout the 10% coupon that was being offered (photo shown below). I was told to present it when the services were complete, though I think I asked about it when they checked in as well. In any case, I was a few doors down at The Gents Place getting my own services done and Bliss was closing so one of my sisters came by and got my card and paid. Later on I realized that the discount had not been honored, but they seemed happy with their nails, and it was after hours anyway. The following week, my sister's gel nails, which had been sold to her as "good for 3 weeks" ended up coming off a week later (photo shown below). I was slightly irritated at this point, but was still traveling (this time with my brothers-in-law). After that trip I called and explained the situation to someone named Michelle who said that she would pass my thoughts up the ladder. I was seeking an adjustment of the original gel cost, then on that new price, the original 10% discount. Michelle's tone when taking the message very much conveyed "yeah right" but I left it with her. A week later, no response, I called back and got someone else who told me that someone would call. A couple days later someone did and I explained the situation to him, telling him that a discounted "re-do" of my sister's nails wouldn't help, as she lives in Topeka, not Bentonville. He said he would pass it up to management for me to get a call back. That never happened. So, I'm officially giving up and letting you all know. You can see on the receipt yourself that on a spend of $229.08 I was asking for an adjustment of around $40.00. I had to call 3 times just to be effectively ignored. I wasn't asking for much, just a reduction of the inferior nail treatment (not as delivered) and the 10% discount (not a lot, though I felt strongly that it should be honored given the poor quality of the treatment). As a fellow business owner I find this request not unreasonable and I think I have patiently tried to resolve this through ordinary means.

Rosie does my acrylic nails and finishes with gel polish. She shapes the nails beautifully. I am…read morevery happy with her. She is very accomplished and serious about her work.

My favorite and only nail salon in NWA! Lauren does an amazing job on my nails, and Stephanie and…read moreLena are also great. It's a natural nail salon which means it doesn't smell and your nails don't go through torture. The gel is shiny and lasts a full two weeks. They are so gentle and thorough and make my nails look amazing. I love the warm neck pillows and the blankets. My mom loves it as well and we always go together when she's in town. She likes the pedicure that includes the head, neck, and shoulder massage.

Very nice people and products that are very kind to your nails. Maddison, Kamesha, and Kristen are…read moreall wonderful.

Just had an amazing experience with this salon! Great customer service and friendly conversation. I…read moregot square acrylics with white french tips, and my tech was Maria. Her shaping is on point and her line work is very crisp. I decided to make a last minute pedicure appointment as she was finishing up my nails, and she was more than accommodating! I got gel on my toes, and they also turned out so cute!

I love the staff and management here. Everyone is so friendly…read more My nail specialist is Deidra who always take special care of me!

I went in to get a dip removal and a new dip and design. I got exactly what I wanted and they are…read moreabsolutely amazing!! The staff were all super nice and got me water and gave lots of compliments. I have had a few times I had a bad experience, however I always come back for the guy with earrings and the woman that's currently pregnant. I don't know their names, but they are the best nail techs.

This was my first time at this salon. I originally had my nails done at a different salon, but came…read morehere for a fill because I couldn't get back to the original one. Before coming in, I checked the website, which listed a regular fill as $20. I asked for a basic fill and got the same type of service I've always had. Nothing was explained to me as being different or upgraded. When I went to check out, I was charged $40. When I questioned the price, I was told it was because of "powder," which was never discussed during the service and is what I've always had on my nails. Later, when I called for clarification, I was told the price difference was actually because the online prices haven't been updated -- which directly contradicts what I was told in the salon. During the service, I also had to ask the technician multiple times to file underneath my nails. My natural nails are yellow, broken, and in poor condition, and I specifically asked for them to be cleaned properly. The technician became visibly annoyed, sighed, rushed the service, and still did not do it correctly. I left feeling uncomfortable and unhappy with both the service and the lack of transparency. I've attached photos so others can see the condition my nails were left in. Between the unprofessional attitude, inconsistent pricing, and poor communication, I won't be returning.

We husband and I went in for couple pedicures. The salon was very clean, the service was excellent…read more My husband thoroughly enjoyed the massage chair and was very pleased with how well they did taking care of his feet. He puts a lot of miles on his feet and they were able to safely and comfortably remove the callouses.

Jimmie identified fungal issues during a routine pedicure that previous technicians in other local…read moresalons completely ignored. The issue had developed to the point I had pain anytime I put on closed toes shoes or walked long distances. Jimmie immediately addressed and repaired the issue, provides tools, tips and medication to continue the treatment, and established an ongoing regimen to ensure long term nail health. He also gave additional recommendations for holistic health. Fast forward three weeks and my mom is visiting from Arizona and complained about her toes being bothersome, and she appears to have the same issue. Jimmie is fixing her up and she will see a podiatrist in Arizona when she gets back. Once she is healthy she can find a reputable technician for long term care. I won't see another technician ever again!

I arrived and was immediately greeted by friendly staff! I had a mani/pedi done very well by the…read moremanicurist! She was gentle and kind. The salon is comfortable and had pleasant music playing in the background.

Friendly nail salon with amazing service. They always remember my name and make me feel welcome…read moreevery visit. Kind and professional and my nails look good -- would recommend.

A very detail oriented and family owned business. The pedicures are lovely. Clean well managed and…read morefriendly staff.

Way over priced. Genuinely paid 60 dollars for them to paint one singular acrylic nail. Terrible…read moreservice disgusting personality's and overall awful vibe!

I love Image Nails! When I started looking for a nail salon in NWA, I was disappointed in the…read morebigger walk-in nail places. They often made me feel rushed, they weren't always clean, and the atmosphere was loud and chaotic. Image Nails is the exact opposite. Jasmine has been in business 15+ years and has created a calm and relaxed environment. She takes care of my nails, and only uses quality products. Her salon is impeccably clean, and I always enjoy my time there. Image Nails provides the elevated service and quality I was searching for. I highly recommend it!

I have cronic ingrown toenails. I go in once a month and the ladies at Image are always able to…read morerelieve the pain. Decent prices and very friendly staff. I also love that they are reservation only, when they tell you to come in, you never have to wait more than a minute or two before they are attending to you.

I've had my eyebrows waxed three times by Nargisa and each time she's been courteous about my…read morecomfort, quick and efficient where I still feel the comfort from her brief face rubs. Each results have made me leaving with beautiful brows that completes the beauty of my eyes.

This was one of the worst salon experiences I have ever had…read more Before my appointment even began, I clearly communicated that I wanted bangs and showed a reference photo. I specifically said that I know bangs are tricky and that if the stylist was not comfortable, I did not want her to do them. She assured me she could. She could not. She cut my bangs far too thick and far too wide--essentially from ear to ear--and then, in what felt like a panic, over-thinned them trying to fix it. The result is uneven, stringy, misaligned sections with different lengths, and hair that now starts much farther back on my head than it ever should. This is not a minor mistake--it fundamentally altered the structure of my haircut in a way that cannot be quickly corrected. To make matters worse, she was late to my appointment, and there was no acknowledgment or remedy offered for that. The lack of professionalism continued when I raised concerns. I was told, "it's not a big deal, it will grow," which is incredibly dismissive considering I have multiple family events and travel coming up, including a professional photoshoot. When I spoke to the owner, the response was, "what do you want me to do about it?" There was no accountability, no attempt to meaningfully fix the situation, and no care for how this impacts me beyond the salon chair. While I was not charged for the haircut itself, I still paid $80 for color--and that is the least of what this has cost me. This experience has cost me confidence, comfort, and peace of mind during important family moments that I cannot redo. This was never about saving $20 on a haircut. I paid far more than that in the aftermath of this experience. Mistakes can happen. But poor skill combined with dismissiveness, lack of accountability, and unprofessional handling is unacceptable. I would not recommend this salon to anyone, especially for precision services like bangs.