DO NOT GO HERE. Rude. Unprofessional. Don't listen to customer. Never had such a terrible and careless experience at a nail salon.
Made a 6pm apt. When I got there, they were way over booked, and I sat for a while before going to a chair. They started soaking my nails. I sat there with my nails soaking for over 30 minutes.
I came in with long, natural nails that had powder dip on them. Almond shape with a little bit more of a point them. Very natural looking. The guy asked if I wanted them cut down and what shape. I said please cut down a TINY bit and same shape I have now, almond shape with more of a point. He immediately cut my natural nails very short. I was shocked. I thought, let it go. Not the end of the world.
He then starts to file them down even more. So much so he was sanding my skin on the top of my finger. That's how short they were now. I was speechless. He asked if the shape was okay. They were oval. I said almond with a little bit more pointy tip, like I had. He then files them into a sharp triangle with a needle point tip. Asks if they're okay, no, I said no. But what can you do about it? My nails are gone.
He tries to argue with me. I said, I'm not arguing with you. Let's just get this done so I can get out of here. He starts dipping powder. I chose 165, a burgundy with hints of golden shimmer. The color he's filling is orange. I think, wait until the final coat and the true color comes out.
Sure enough, he puts top coat on and they are brown rust. I asked to see the book. I show him it's not even the color I wanted. Nor the shape or length I wanted.
I said, "I'm not trying to be an asshole but this is terrible. Why ask customers what they want if you're going to do whatever the hell you want to do which is NOTHING like what they requested?"
The old lady next to us says, come back tomorrow and we will fix it. Why the hell would I ever go back there? Worst experience at a nail salon in my life. I'm stunned. Angry.
Save yourself the trouble and find a place that cares, listens, and actually has professionalism and a welcoming attitude, the first time.
Bathroom is disgusting. No tools were cleaned or soaked after use. He sanded my cuticle and made me bleed with the drimmel tool. If they are making people bleed, they should dispose of those sanding tips and clean tools. Blood???????
DO NOT GO HERE. Rude. Unprofessional. Don't listen to customer. Never had such a terrible and careless experience at a nail salon.
Made a 6pm apt. When I got there, they were way over booked, and I sat for a while before going to a chair. They started soaking my nails. I sat there with my nails soaking for over 30 minutes.
I came in with long, natural nails that had powder dip on them. Almond shape with a little bit more of a point them. Very natural looking. The guy asked if I wanted them cut down and what shape. I said please cut down a TINY bit and same shape I have now, almond shape with more of a point. He immediately cut my natural nails very short. I was shocked. I thought, let it go. Not the end of the world.
He then starts to file them down even more. So much so he was sanding my skin on the top of my finger. That's how short they were now. I was speechless. He asked if the shape was okay. They were oval. I said almond with a little bit more pointy tip, like I had. He then files them into a sharp triangle with a needle point tip. Asks if they're okay, no, I said no. But what can you do about it? My nails are gone.
He tries to argue with me. I said, I'm not arguing with you. Let's just get this done so I can get out of here. He starts dipping powder. I chose 165, a burgundy with hints of golden shimmer. The color he's filling is orange. I think, wait until the final coat and the true color comes out.
Sure enough, he puts top coat on and they are brown rust. I asked to see the book. I show him it's not even the color I wanted. Nor the shape or length I wanted.
I said, "I'm not trying to be an asshole but this is terrible. Why ask customers what they want if you're going to do whatever the hell you want to do which is NOTHING like what they requested?"
The old lady next to us says, come back tomorrow and we will fix it. Why the hell would I ever go back there? Worst experience at a nail salon in my life. I'm stunned. Angry.
Save yourself the trouble and find a place that cares, listens, and actually has professionalism and a welcoming attitude, the first time.
Bathroom is disgusting. No tools were cleaned or soaked after use. He sanded my cuticle and made me bleed with the drimmel tool. If they are making people bleed, they should dispose of those sanding tips and clean tools. Blood??????? read more