New Look is one of my favorite fanshion stores around. When they opened the huge one in the…read moreLakeside shopping centre I was so excited. It is always jam packed with new fashions which are suitable for everyone. They have a kids range and a maternity range and it is well set out. Unfortunately cues are always long and there arn't many staff around. Still a good store though.

A large womens and tweens fashion stire based in Lakeside shopping centre. They offer fashion at…read moreaffordable prices and a great range of clothing, footwear, accessoires and jewellery. A large store which during sale time can get a bit jumble sale-ish. But overall well worth a visit they have some real gems. They have a huge changing area at the back of the store.

This is a ladies shop, for more mature ladies. Their sizes cover most +sizes and they have a wide…read morevariety available. Inconsiderately the shop isn't too big, and they racks can be too close together to get through if you are too big. The staff are very nice and the prices are very reasonable.

A great ladies clothes shop. This shop isnt aimed at teenagers or ladies in their 20's. Its sells…read moregenerous sized, good quality clothing. It also stocks the larger sizes 16 upwards as well as the 10-14 size range. Bon Marche offers good value for money. This shop has two floors and changing rooms on the ground floor. It also stocks a nice range of costume jewelry. All the staff I've had contact with are lovely helpful people.

Me and my girlfriend went to a shopping centre in the hopes of finding some new clothes, we ended…read moreup going into a clothing retailer (Zaras.) and the store was completely packed full of people and was difficult to move around along with this there was no staff to be seen anywhere around the store, after choosing some items we headed to the changing rooms so she could try the clothes on. We were then told that we could only take five items in at a time and that the other items we had chosen would be taken and put back on the shelves which we weren't pleased about but we were not too disheartened. After we had tried the items on, we headed back around the shop to pick up the items that had been taken away, after gathering all the items we headed to the check out however, the line was so long we decided to go to the "self-checkout" we then scanned all of our items and proceeded to pay but to our surprise no receipt was printed and we did not get given the option to take the tags off in hindsight this was down to pure laziness of staff as they couldn't be bothered to refill the receipt paper! This caused my girlfriend to panic as she didn't know what to do so I decided to speak to a staff member about the incident they weren't helpful at all and was very rude and had the audacity to call us liars and insinuated that we were trying to steal! I was disgusted and told them I would return with a receipt from the cash machine to prove we had bought the items. Upon our return we were shocked to find out that they had restocked all the items we had just paid for, and they said the staff member we previously spoke to had now clocked off and went home. We couldn't believe it we were totally neglected! I then demanded to speak to the manager and informed her of how bad our service had been, the manager then apologised for any inconveniences and said that the money would be refunded within five to seven working days, this obviously was not good enough they had virtually taken £300, and we had nothing to show for it. I made a stand and said we wanted the clothes we had just paid for as we don't even have a receipt to show proof of our purchase, they basically ignored us and disappeared into the back room for over an hour we waited for the managers return but to no prevail. I felt sick how a major business (franchise.) could be run this corruptly we were completely lost for words we had wasted three hours by this point and still had nothing to show for it my girlfriend was very distressed as this was almost all her saved money from the previous working month. In the end we never got any compensation for the lost time, money, and effort that day. I then spent three weeks going backwards and forwards trying to get a refund that I was told I would receive automatically after five to seven days as previously stated, after what seemed like an eternity we finally received a call from the bank with a URN number this allowed us to contact their helpline and force the refund as this number proved that the money had left the account and did not go back in, we finally had received the money back and it was all over, in the end this took well over four weeks to resolve and we never received an apology. I would never go back, and I would not recommend shopping in this retailer unless you want to lose time and money, in my opinion it was the worst experience I have had whilst shopping.

I am a huge fan of Miss Selfridge and although this is a small branch it is a good one. It is well…read moreset out and staff are helpful and friendly. The prices are the same as oher Miss Selfridges but they have great sales. Ths is located on the bottom floor of Lakeside Shopping Centre near House of Fraser

Very helpful and polite staff Emma was chatty and very friendly I love shopping in this branchread more

Great size store that is well stocked with a great variety of clothing and accessories. The staff…read morein this store are always friendly and helpful which makes for an enjoyable shopping experience.

This is a small department store in Gravesend Town Centre. It is situated oposite Gravesend Train…read moreStation but you can also enter it from the High Street, next to Lloyds TSB. It does not sell many homeware products or concessions but do sell perfumes, men, women, maternity ware and childrens clothes, Toys and a Very small section crockery, towel and luggage. For a larger store I would recommend Lakeside. This store is suitable for wheelchairs and pushchairs as it has a ramp on one side of the store instread of a step.

Debenhams is quite small with a limited range, the staff are usually friendly although service can…read morebe a bit slow. It's a shame that so much space is devoted to the big named perfumes and cosmetics.

The Dorothy Perkins in Lakeside is a reasonable sized shop, there is only one level though. It…read moreranges a good range of all sizes and has a small area of jewellery products. They have quite a lot of plus sized, petite and maternity clothes which is great to cater for more people. When I have returned anything there, as long as I have a receipt they are very helpful and happy to refund your money. The shop is set out very spaciously and is bright and airy. As it is based in the Lakeside Shopping precinct, there is plenty of parking all around the building.