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Pyramid Insurance - Hilo

2.1 (9 reviews)
Closed 8:00 am - 4:30 pm

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Response time

6 hours

Response rate

100%

Services - Pyramid Insurance - Hilo

Car and truck insurance

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Boats and watercraft insurance

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5 hours ago

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1 year ago

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Sandra S.

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2 years ago

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Sandra S.

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2 years ago

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4 years ago

Kevin has given us consistent good service for our home and rentals for more than ten years.0

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4 years ago

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6 years ago

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6 years ago

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11 years ago

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Ask the Community - Pyramid Insurance - Hilo

Deluz chevrolet

Deluz chevrolet

(4 reviews)

"Buying a vehicle is a partnership between the buyer and car dealership" such as Deluz, the only…read morechevy dealer in Hilo. My experience with Tony Chevrolet in Hilo, Hawaii has been extremely disappointing and unprofessional. Their service department appears to do everything possible to avoid honoring valid warranties, placing the burden on the customer rather than standing behind the products they sell. Instead of advocating for customers, the staff repeatedly deflects responsibility, provides inconsistent explanations, and delays resolution until it becomes clear they are hoping the customer simply gives up. This is not how a reputable dealership should operate--especially one serving a local community that relies on trustworthy service. What's most concerning is the lack of concern for the community they operate in. There is no sense of accountability, transparency, or customer care. Warranty work should not feel like an argument or a negotiation (you paid extra for it in most cases); it should be handled professionally and in good faith. I strongly caution anyone considering service, buying a vehicle, or warranty work here. Based on my experience, Tony Chevrolet prioritizes avoiding responsibility over doing what is right for their customers and the product they sell.

Miss Carly @ Deluz Chevrolet Hilo is the best !!! ..she's so sweet, honest, efficient and kind…read more....and ohh...so patient too !! ..and yes we did buy a new truck from miss Carly ...bcuz she was such a joy and pleasure to work with ..kudos to you Thank u ...Glen and Beth from Kona

Pyramid Insurance - Hilo - autoinsurance - Updated May 2026

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