I am astounded at the poor, rude treatment I and our wedding party received here. When we were "welcomed" (we were not), each person present had to "write their name" on these induction forms (what could be the reason that they would need each of our names?). There was a mix up with the reservation, which is fine and happens often with any establishment, but we had to pull teeth to get the minimal, reasonable compensation (or simple accommodation, for that matter) for any perceived inconvenience (regardless of if there was any or not). The bridal sweet had been reserved for months (or so we thought). Apparently, it wasn't, and the owners had decided during those months to make it (the bridal suite) their private residence. There were only truly mean comments and backwards, contradicting stories that were thrown at us from the scattered, disheveled woman that I believed to be the owner. Additionally, we were accused of having "attitudes" and some sort of out-of-place sense of entitlement upon attempting to mend the uncomfortable situation and clear misunderstanding (we tried to rectify the issue several times, and I had to apologize to HIM for the "misunderstanding" to receive any improvement of treatment from them). She accused us of drinking alcohol while attending to kids in our party (our bride was very pregnant so none of us were drinking), as well as disturbing other residents after she demanded that we keep the doors to the suite open due to "fire code violations". If we had just kept the doors closed, like we had done before, we wouldn't have disturbed anyone (IF that was even the case, because I'm almost positive there was only one other couple staying there). Upon having our photographer take pictures around the property and in the halls (after getting a step-by-step, verbal okay from both owners to do so), this woman (the owner) all of the sudden decides that she wants to support us at their venue (get free event-hosting advertising) by taking pictures with her phone of us posing for our photographer (without our permission). I approached her after our pictures and asked her to please delete them and not post them on social media, as she didn't ask our permission and our time there was not enjoyed in that way in which I would ever feel comfortable with that. She then said that she usually has people pay for photos as they're "included in wedding packages" that they have at the lodge, alluding that she was letting us do them free-of-charge. I asked why they had not informed us of these "packages" or any of the "rules" that they allowed us to violate as "favors" and they said they did (they didn't; not a word). Never staying here again. These people we either insanely rude due to their true nature or undiagnosed, crazed lunatics. The cook, though quiet, was always nice to us and helped us with our bags when we left. The place was beautiful but it just wasn't worth it. Also, we were on camera in all the publicly accessible areas within the place, which is typical of many hotels, but what isn't typical is being reminded of it by the owners who were trying to imply that we were criminals (for the third or fourth time). I'm so angry/offended/confused so I couldn't care less as to whether this makes grammatical sense, but heed my warning. Avoid these people, but stop by and snag some pictures of the property. read more